Vox

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Very unreliable, terrible customer service

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

I received a call from Gomes & Mota Auto Transport advising my vehicle was going to be delivered and I took off work to be there. They never showed up and never called.

When I finally got a response to the multiple texts and voicemails I'd sent, they told me delivery was now going to be the next day. I asked how they'd be compensating me for not delivering as scheduled, their representative ("Junior") told me they had no obligation to reimburse me and actually tried to argue that they never gave me a delivery date/time.

I let him know that the call was timestamped and I had a witness to the conversation but, he continued to argue that they had no responsibility to compensate me. Very unreliable, very unprofessional.

View full review

User's recommendation: Find a reliable transport company who shows up when they say they will

1 comment
Guest

We had the same experience with Gomes & Mota Auto Transport. They aren't reliable at all.

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article