Anonymous
map-marker Amsterdam, North Holland

Items mentioned to be on stock but are not being delevired

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Although Items were on stock none are being shipped so far. Items are just standaard and not custom fit. Theu more or less create the impression all items -when being on stock- are processed within 24 hours. Well that is a real mislead. It is said they have a Customer Service; but why do they not reply or answer their telephone? A totally mislead by purpose as so far I found (unfortunately I having placed an order) I am not the only one with this ridiculous experience. In the future: going again to my PGA-shop or a real shop in town.
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Loss:
$150
Reason of review:
Poor customer service
Andy m Qav
map-marker Stockholm, Stockholm

GolfStore Europe

I ordered TaylorMade Burner 2.0 iron clubs customer fitted from Gofstore Europe one month ago. After 3 weeks of no activity from their side (unched status on their page) I asked their service why I am not getting my order delivered. They blamed TaylorMade manufacturer for parts shortage and promised delivery after next 8 working days. Nothing happend no delivery no answers on my mails. I called them and they promised to send me my stuff on Monday extra week after 2nd deadline. I emailed Taylor made my complaints and did not get any answer. I think one or both companies are having problem with cash flow.
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