Items mentioned to be on stock but are not being delevired
Although Items were on stock none are being shipped so far. Items are just standaard and not custom fit. Theu more or less create the impression all items -when being on stock- are processed within 24 hours. Well that is a real mislead. It is said they have a Customer Service; but why do they not reply or answer their telephone? A totally mislead by purpose as so far I found (unfortunately I having placed an order) I am not the only one with this ridiculous experience. In the future: going again to my PGA-shop or a real shop in town.
Amsterdam, North Holland
Reason of review
Poor customer service
I ordered TaylorMade Burner 2.0 iron clubs customer fitted from Gofstore Europe one month ago. After 3 weeks of no activity from their side (unched status on their page) I asked their service why I am not getting my order delivered. They blamed TaylorMade manufacturer for parts shortage and promised delivery after next 8 working days. Nothing happend no delivery no answers on my mails. I called them and they promised to send me my stuff on Monday extra week after 2nd deadline. I emailed Taylor made my complaints and did not get any answer. I think one or both companies are having problem with cash flow.
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