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GolfPass

GolfPass Reviews

www.golfpass.com
What is your customer experience with GolfPass?

GolfPass Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

GolfPass has a 3.8 star rating from 5 reviews and 33% would likely recommend. Consumers are mostly neutral. Recent tips include do not resume billing after canceling, double check reservations, and follow instructions. Most users request a refund as their preferred resolution.

Key Takeaways for Future Customers

  • Read GolfPass reviews and terms before signing up for membership.
  • Confirm tee time details before finalizing to avoid mistaken booking issues.
  • Expect to monitor billing and auto-renew settings closely.
  • Document cancellations and refund requests for faster follow up.

Negative Feedback / Risk Areas

  • Frequent customer complaints about billing and unauthorized charges.
  • Many report refund problems, credits instead of refunds, or delayed refunds.
  • Difficulty reaching customer service by phone and limited support access.
  • Confusion around cancellation of free trials and unexpected membership charges.

Positive Feedback

Some customers praise helpful representatives and like the GolfNow app and GolfPass features when reservations work as expected.

View full overview ›

Media from reviews

GolfPass - Charged in error. Cancel membership
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Show reviews that mention
golf pass courses ecuador golf chat country answers pass money fee
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Lisset Owx
map-marker Suffolk, Virginia

It took five or more unsuccessful calls to the company before I came to pissed consumer and was finally able to reach a live representative

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Updated by user Mar 15, 2026

While I enjoy the company, their Customer Service line is crap. After four unsuccessful attempts, I reached out through Pissed Consumer and was FINALLY connected to a live human representative from Golf Now.

At that point, it took less than 5 minutes. Thanks, Pissed Consumer!!!!!

Original review Mar 13, 2026

Course is closed for weather, and your email says I cannot be refunded even though I paid in full online

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Bob T Rdi
map-marker Tampa, Florida

Needed raincheck

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Thunder and rain moved in and the course wouldn't issue a rain check for the hot deal called GolfPass; it resolved it instantly.

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Kathryn P Nkf

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Unauthorized charges

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AI Highlights
  • - Hard to reach a person; numbers should be in the app.
  • - Notify charges and that points pay the yearly fee.
  • - A helpful rep was the only positive part.

First, trying to get through to an actual person was ridiculous. The phone numbers should be on the app.

I shouldn't have to Google it to find it. Be more transparent! Secondly, I deserve a notification that you are taking money from me and tell me that I can use my points to pay for the yearly fee.

When I finally reached a human, she was very helpful. That was the only positive from this experience.

Preferred solution: Price reduction

View full review
Lucielle Qhc

Charged in error. Cancel membership

GolfPass - Charged in error. Cancel membership

My account was billed for $99. I am not interested in the membership.

I canceled this membership previously.

Please credit my account. Thank you

User's recommendation: Do not resume billing once memberships are canceled.

View full review
Anonymous
map-marker Cuenca, Provincia Del Azuay

Looking for help in ecuador for golf pass

AI Highlights
  • - They want to know if a golf pass works for Ecuador courses.
  • - There are seven courses, most private, and they were asked to pay $5 for answers.

Looking to see if golf pass is able for golf in ecuador. There are only 7 courses in the country and most are private.

Will the golf pass work with these courses?

I did a chat and they were looking for me to spend $5 for answers!!. Can you help me?

View full review
Randy Sn

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Refund

Contains 1 confidential file for company representatives

Please refund my $99. I canceled my membership on 10/29/24.

I only signed up for the free trial.

They renewed my membership without my knowledge. Please cancel my membership and refund.

Preferred solution: Full refund

View full review
Kevin K Yah

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Cannot log into my paid Golf Pass account and lock out access to golfid.io

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AI Highlights
  • - I am a Golf Pass member and I am locked out of golfid.io.
  • - Last payment charged Sept 18.
  • - User ID kevink201928@***.com; GolfPass ID 148825****.

I am a valid Golf Pass member and last monthly payment charged to my VISA card was Sept 18. My user ID is kevink201928@***.com.

Password correct no change. GolfPass ID 148825****. Suddenly I am lock out. Cannot access golfid.io and I have done nothing wrong.

Please help me to fix the problem.

Alternatively if I cannot continue with GolfPass USA, tell me to cancel my GolfPass membership by email contact to the correct email address to cancell my Golf Pass membership.

Please help me. Thank you.

View full review
Luisana Xcn

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Mistaken booking

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AI Highlights
  • - I booked Thursday morning but saw Wednesday times and GolfNow.
  • - I canceled Wednesday tee within minutes but only GolfNow credit, not a card refund.

On a Tuesday evening I attempted to book a round for Thursday morning. When I chose the course, I did not notice it was showing times for the following (Wednesday) morning.

I inadvertently made the reservation. When I received the confirmation I noticed my mistake. The only complaint I have is, after I cancelled the Wednesday tee time (literally within 5-10 minutes), I can only get a GolfNow credit instead of a refund to my card. I do love the GolfNow app and GolfPass features.

Even though I do take responsibility for the mistake. It did turn out to be a difficult situation.

User's recommendation: Double check your reservation before finalizing the transaction

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Anonymous
map-marker Bradenton, Florida

Cancel money back

You have a scam going on. Its checked and if you dont pay attention you pay 105.00.

Without knowing. Scam.

Then you cant get your money. *** company.

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Jose L Wxj

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Refund

AI Highlights
  • - No customer service; the phone line goes to an answering machine.
  • - I canceled a tee time and was not refunded; email said the refund was processed.

There is no customer service at the phone number provided for them. I was calling and nobody answer the phone but an answer machine, and you do not have the option to talk with any customer service agent. I canceled a tee time and my money was not refunded, even though I received an email confirming my cancellation saying that the money had been refunded which so far is not.

Loss:
$30

Preferred solution: Full refund

User's recommendation: Be aware about what they would offer.

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MIKE C Gwe

Cancel free trial

I dont know how I was included on this trial but want it cancelled. This practice is not ethical. Please confirm cancellation by email.

Preferred solution: Full refund

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Anonymous
map-marker Fargo, North Dakota

Questions about a reservation

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I had no complaint. Just wondering why my monthly discounts did not apply to my round in Sedona. Your representative helped me.

User's recommendation: Watch what you booked

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Anonymous
map-marker Glendale, Arizona

Questions about a reservation

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Just wondering I thought it was a hot deal and it turned out not to be. I questioned why there was no credit. The agent explained the transaction.

User's recommendation: Follow instructions

View full review

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