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Goldtouch Press

Goldtouch Press

www.goldtouchpress.com
What is your customer experience with Goldtouch Press?

Goldtouch Press Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Goldtouch Press has a 2.0 star rating from 9 reviews and a largely negative sentiment; many customers report missing royalties, lack of contact, and allegations of fraud.

Key Takeaways for Future Customers

  • Read Goldtouch Press reviews closely before paying for publishing or marketing services.
  • Expect limited customer service responsiveness and complaints about royalty statements.
  • Document payments and communications and consider alternatives to avoid potential loss.

Negative Feedback / Risk Areas

  • Recurring customer complaints about fraud, nonpayment of royalties, and disappearing contact info.
  • Reports of persistent harassing calls and poor customer service response.
  • Claims that the company charges high fees yet delivers little or no results.

Positive Feedback

A minority of reviewers describe a satisfactory publishing experience and helpful staff who assisted with book production and bookstore placement.

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Media from reviews

Goldtouch Press - Was unfortunately taken in a fraudulent transaction
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Era Zob

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

They published my book and ran off with my project and money

AI Highlights
  • - A year passed with no updates or progress on the contract.
  • - I paid for marketing; they took my project and money, and contact disappeared.

I published my book with them, and a year went by with no updates or progress on the contract. I even paid extra for book marketing.

They ran off with my project and my money.

I received no calls, no emails, and their phone lines stopped working. Even their website disappeared.

User's recommendation: Do not publish here. Scammers!!! It looks like they shut down and ran off with everyone money and hard work…

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Anonymous
map-marker Mobile, Alabama

Not receiving Royalties and my books are continually being sold under the ISBN

AI Highlights
  • - Gold Touch Press does not answer calls, blocks emails, and receives royalties.
  • - The reviewer says they will report them to the IRS.

Books being published by Gold Touch Press do not answer the phone, all emails are blocked, and returned but they are receiving royalties from the printing company. I am reporting them to the Internal Revenue Service, they are fraudulent.

User's recommendation: If you have publications with them, do the same report them.

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Jiana Mti

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I published 3 books with Gold Touch Press. I received 0 dollars of royalties . Their telephone number, their email address as well as their physical address are non existent!

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I among others no doubt, have been hoodooed by these criminals. What can we do and how can we start earning our royalties when our readers buy our books from Amazon or any other distributor?

User's recommendation: Choose a legitimate publisher.

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Dolah S

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker New York, New York

Was unfortunately taken in a fraudulent transaction

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AI Highlights
  • - They promise a lot but deliver nothing.
  • - They stall finalizing projects, delaying reporting.
  • - They rebrand under new names to victimize others.
Goldtouch Press - Was unfortunately taken in a fraudulent transaction

So, these people promise a lot and deliver absolutely NOTHING. The problem is that if you hand over money, they spend an awful long time in "finalizing" YOUR PROJECT SO THAT YOU RUN OUT OF TIME to pursue reporting to your credit card company.

THey have a process and it is entirely unfortunate that I fell victim but I do wish to save others from it.

What I have been told is that when these "so called companies" get found out, they close down that name and begin again under ad different name --so that you may even become twice victim of same people.

Wow, that they are bein "permitted" in this manner, is a shame and a travesty to hungry self-published writers. :-(

Loss:
$5000
Cons:
  • Are frauds-do nothing for your money

Preferred solution: Full refund

User's recommendation: Do NOT spend any of your precious time listening to their empty promises!!!

View full review
Anonymous
map-marker Greenville, South Carolina

Very bad experience

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AI Highlights
  • - Unprofessional company with poor communication.
  • - Repeated changes of book officer; calls screened; discrimination claim without response.

This is the most unprofessional company I have ever worked with. This is my third time using them the first two was not so bad.

The receptionists left me on hold for a hour, you can never talk to your book officer, without being questioned by the receptionist. No one has an extension, u must conduct business through the receptionist. They switched my book officer three times with out me knowing. The company has called ID and they pick and choose when to answer for you.

I called twenty times one day and received no answer, I had my co-worker call and they picked up. I was discriminated against, the receptionist Arianna I racist and I have reported it several times and never received a response. I been trying to speak with a member of the management team for a whole year.

I had to cancel my book Launch three times because of the lack of communication and the rudeness from the receptionist not answering for me to communicate with the book officer. They claim that the receptionist was suspended for her actions towards me, but she still is doing the same thing.

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1 comment
Guest

I honestly do not understand how this company is in business, no one ever answer the phone. The receptionist is running the entire company, you have to answer 20 questions why you're calling before u can speak to the book consultant.

The receptionist Arianna is racist, she has had dispensary actions for her rude behavior, and she is still doing the same thing.

No one has an extension to be reached, and it will take two til three weeks before u receive a response from a email. This company had made me so made with their unprofessionalism, save yourself a headache and find another company, this company is a SCAM..

Dan M Ocj

Lately I have had trouble getting through. It goes to voicemail.

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I would appreciate the ability to retrieve a MONTHLY royalty statement. Back before computers,S a quarterly statement was expected, but why now?

Pros:
  • Deal with ingram spark for worldwide access
  • Inexpensive
Cons:
  • Push
  • Marketing is pushed constantly

User's recommendation: Shop around. There are better (and worse) companies

View full review
Aldo Wwn

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

They stole my money

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AI Highlights
  • - Paid GoldTouch Press to manage my social media; I got no contact after payment.
  • - They were courteous, then stopped replying; booking links are disabled.

I hired GoldTouch Press to manage my social media accounts. I paid them and never heard from them again.

I wish I could give them no star.

They were very courteous in the beginning, but after a while, it was clear they were lying to me.

Within a week of me paying them, I stopped hearing from them. No responses to my multiple emails, and the link to book appointments with Gretchen Ellis or Sherry Roderiques are disabled.

Loss:
$2
Pros:
  • No pros

Preferred solution: Full refund

User's recommendation: RUN!!!! THEY ARE THIEVES.

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PARVIN S Uuv

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

A bunch of dishonest crooks

AI Highlights
  • - Two books published.
  • - They charged thousands to place my book on Amazon's top list and promised reviews.
  • - They didn't issue the royalty check.

They published two books. Sweet talk initially.

Diddled me out of thousand of dollars to place my book on the Amazon top list.

Promised industry book reviews.

Did nothing.

They did not even issue the royalty check.

And now won't answer the phone.

Since they are in the Philippines, i can't even sue them. SO BEWARE

Loss:
$8000
Cons:
  • Crooks

Preferred solution: Let the company propose a solution

User's recommendation: Don't do business with these crooks

View full review
Chaara

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Scam!!

AI Highlights
  • - Email claims critics reviewed the book and it's on Amazon bestseller list before release.
  • - Calls gave the runaround; said to speak with a rep.

They emailed me saying that my book has been reviewed/read by critics and has made it to Amazon best Sellers listing - but it hasn't even been released or published yet! When I tried calling, I was given the run around suggesting I had to speak with the rep I was assigned to. I explained there's no way I could be assigned to anyone because I have NO relationship with them.

Preferred solution: stop attempting to scam people

User's recommendation: Run!

View full review
Linda C Htb

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

The company will not leave us alone. I have tried everything to tell them I am NOT interested and to stop calling.

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AI Highlights
  • - Customer reports persistent phone harassment after saying no and asking not to call back; Cesar Rodriguez is named.

How do you get this company off of your phone!!!! I have said "NO!" and "Do NOT call me back", over and over - they will not stop harassing me.

What a living nightmare... Cesar Rodriguez, leave us alone!

Cons:
  • How do you get this company off of your phone stop harassing me

Preferred solution: Leave us alone. DO NOT CALL US - period.

User's recommendation: Stay FAR away from a company that pushes this hard.

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Tammi S

Share our story

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AI Highlights
  • - Initial contribution was inspiring with sales promises.
  • - I received 14 checks under $1.
  • - In 2021 they called 48 times asking for $5,000 to improve.

Initially the contribution from GP was inspiring. Lots of promises of big sales just the initial publishing cost and watch them sell hundreds of copies.

I received 14 checks for under a dollar. But after time they badgered me wanting more money to make improvements.

In 2021 they have called me 48 times always telling me they can sell more books but they needed $5000 more to make improvements. Calls from 8am to 5pm.

Cons:
  • Unfair

Preferred solution: Left alone

User's recommendation: Listen carefully to what they say not what you want to hear.

View full review
Author F

GOLD TOUCH PRESS IS A BIG SCAM https://www.goldtouchpress.com/

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AI Highlights
  • - Faye Neilsen asked for $3,000 for publishing, publicity, and investors.
  • - Investigation found Gold Touch Press to be a scam with fraudulent transactions.

GOLDTOUCH PRESS MARKETING REVIEW AND COMPLAINTS

GOLD TOUCH PRESS IS A BIG SCAM https://www.goldtouchpress.com/

I was contacted by somebody named Faye Neilsen, a Senior Marketing Executive of GoldTouch Press Marketing last April 2, 2019. They claimed to be in the business for seven years and had been doing a great job in terms of working with Traditional Publishers, group of publicists, marketers and many more “industry giants.” They asked me to pay them $3,000.00 as initial payment for getting my book republished, getting an online publicist and to look for book investors, I told Faye to send me a proposal so I can give it a sleepover, but she insisted and offered me a discount and free website, etc, and I found it something fishy. So before committing to this very promising offer, I had this company, Gold Touch Press, forwarded to my agent who handled the investigation and found out that this company is a new sprouting SCAM COMPANY and is doing FRAUDULENT TRANSACTION with published authors. We contacted the Administrator of the building they rented in 420 Lexington Avenue Suite 300 New York, NY 10170 and there was no office there. As per one of the tenants in the building, they are just paying somebody to receive and forward mails.

My investigator had found out that their website is pretty new and was just registered and created a month ago, check here: https://bit.ly/2Kw6F5M . Check out their website https://www.goldtouchpress.com/

We checked with Amazon, Barnes and Noble, etc, they have not published a single book and I don’t want to become their sample author, NO WAY!

Stay away from Gold Touch Press; they are a big scam.

Preferred solution: to let other customers be aware

View full review
19 comments
Guest

This company is a joke, no book officer has an extension you must conduct business through the receptionist. The resptionist left me on hold for a hour.

I called twenty times one day and she looked at the caller id and ignored my call.

I had my co-worker call from another number and she answered I have been waiting to speak for a member of management for a year. This is the short version of my horrible experience

Guest

I hate to admit it, but I was one of those people that fell for everything Gold Touch promised. I started noticing that when I called and asked to speak with my marketing executive she sounded like the person I had just spoken with.

Then one day I get an email saying that I should expect a royalty check in the mail soon and when I didn't get the check after two months I began calling frequently to see what the hold up was. After several calls they stop taking my calls all together.

STAY AWAY FROM GOLDTOUCH. THEY ARE TROUBLE WITH A CAPITAL T.

Guest

Gold Touch Press sent me an email with the title of a book that I have not published yet. I don't know how they found the title, since I have done nothing to promote this unfinished manuscript, but they claimed that it received good reviews and wanted to see if I was interested in republishing with them. I wouldn't trust them.

GoldTouch P

Dear Customer, In connection with this, we are currently investigating and working very hard on reviewing and verifying this concern. We would like to further communicate with you on this matter.

Can you please provide us your complete name and contact number?

We assure you that the said info will only be used for anything relevant to this concern. You may also email us at info@***.com Thank you for your cooperation!

Guest
reply icon Replying to comment of GoldTouch P

Is Lisa Edwards connected with Gold touch Press? she kept on calling me and wants me to pay. VERY IRRITATING!

GoldTouch P

We are sorry to hear that you had such an unpleasant experience while being contacted by one of our Senior Marketing Executives. We truly understand where you are coming from and respect your point of view.

Our company is dedicated to providing quality and cost-effective services, and it has been like that to all of our clients.

Your feedback is highly regarded as it helps us to further improve our business. We will continue to enhance and grow until we could gain your confidence.

Guest

GOLD TOUCH IS A SCAM!!! FROM THE PHILIPPINES

Guest

Thank you. Just got off the phone with them and will not use.

Guest

I ma really sure that Gold touch Press i s a scam. you can't find books published in amazon and that they belong to the new generation of SCAMMERS!!!

I am even thinking that they are in the Philippines same as xlibris!!! Jessie black is {{Redacted}} woman!!!

Guest

Jessie Black is very arrogant and very brash. That *** seems to be a gold digger since she only keeps on talking about money and money without even listening to what i need for my book's publishing and marketing!!! Gold Touch Press is a SCAM!!!!

Guest
reply icon Replying to comment of Guest-1693095

VERY ARROGANT!! I AGREE

Guest

i am really confused to things like this. How can you be scammed if you haven't given anything or if nothing has been taken from you.

NONSENSE! My book is in production now, so happy with the cover. I don't have to worry about my correction limits. They do everything, gosh!

i'm so excited with my book price, $7.99. It'll be out in a month!

Guest
reply icon Replying to comment of Guest-1687714

Do wee need to wait for something to be taken out from us before we call them a SCAM? where's your BRAIN dude?

A complaint will never be a complaint if the company is true to what hey are doing. We know for a fact that clones are emerging especially in the Philippines.

I bet, you are an employee of the said company paid to do this. Lol

Guest

I have also talked to Ms. Neilsen, and she's very nice she explained everything carefully.

I think the blogger made a huge mistake in doing this blog.

Ms. Neilsen is very nice person assisting me in my new journey.

Guest

Thank you. The same woman contacted me.

Guest

Get a Life! I was able to publish my book: https://www.amazon.com/Long-Journey-Home-Julie-Chenevert/dp/173370****/ref=sr_1_fkmrnull_1?keywords=goldtouch+press&qid=155682****&s=books&sr=1-1-fkmrnull

Gracie H Jtf
reply icon Replying to comment of Guest-1681301

good example. thanks

Guest
reply icon Replying to comment of Guest-1681301

Pissed Consumer168**** I am pissed also. Remark - Get a Life!

I was able to publish my book: Long Journey Home- Julie Chenevert. I'M *** JULIE CHENEVERT AND I DIDN'T WRITE THAT POSITIVE COMMENT. I HATE GOLDTOUCH PRESS and this is just another lie by GOLDTOUCH PRESS. I've had to contact my attorneys about them once already.

If I see another post using my name again or the title of my book again. They will be hearing from me.

Guest
reply icon Replying to comment of Guest-1968637

@PissedConsumber196**** Interesting that when I check Amazon.com, I find two books from Julie Chenevert: "A Long Journey Home" and "Back to Where I Belong." Both are published by Goldtouch Press, the first in April 2019 and the second in August 2019. The comment does not ring true to the observed facts.

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Tracy P Yeo

Insulted.

AI Highlights
  • - Christian book published to help others.
  • - Gold Touch Press offered republishing; the author declined; follow-up emails insulted intelligence.

I had a book published last year with a specific goal in mind and that goal was not monetary compensation. It is a Christian book that was written to help others whether by reading it or by word of mouth from others who read it.

So, I receive an email from Liz Carter who states she is in marketing with Gold Touch Press and that they want to re-publish my book. After reading reviews, I told her that I was sorry, but not interested. I received another email from her which frankly, started out very civil but, toward the end, she states, “ I hope you are smart enough to understand...l whaaat? She just dissed my intelligence!

I emailed her back and let her know that it was very disrespectful to speak to people that way and I was sure I would not be a customer of theirs now. She emailed back and dissed me again by saying that the book did not reach its potential and that, “ I think I understand why”. Holy cow! This woman was not their when the book was born and had no idea what my goal was.

She just thought it was ok to disrespect me. There are reasons that people write books other than money. I went with a Christian publisher because they understood my vision in the first place. I realize that there are great secular publishing houses but, that is why we authors who have to self-publish, review these companies in order to pick a good one.

It is obvious that I made the correct choice because Gold Touch press just treated me with such disrespect which makes me very leary of how they would treat my book, and the purpose the book was written for. I would suggest that potential writers, do the research on this company before choosing them.

If you feel like they can represent you, then go for it. I, however, will never allow them to be a part of the works that I write.

View full review
5 comments
Guest

I've also had pretty much the same response.

Guest

Interesting, as they have contacted me, I'll see where it goes.

Guest

Is Lisa Edwards connected with Gold touch Press? she kept on calling me and wants me to pay. VERY IRRITATING!

GoldTouch P

Dear Customer, In connection with your complaint, we are currently making our investigation and working very hard on reviewing and verifying the transaction and correspondence. We would like to further communicate with you on this matter.

Can you please provide us your complete name and contact number?

We assure you that the said info will only be used for anything relevant to this concern. Thank you for the information!

GoldTouch P

We are very sorry for this very unfortunate incident. No should be disrespected like that and GoldTouch Press doesn’t tolerate anything like it.

We have already conducted an investigation on this case and made certain steps to avoid any similar occurrences. Our company is dedicated to providing quality and cost-effective services, and it has been like that to all of our clients. Your feedback is highly regarded as it helps us to further improve our business.

We hope that your opinion will change over time as we continue to improve and deliver on our offered services. Once again, we sincerely apologize for this incident.

View more comments (4)
Con Mtp

Goldtouch Press Review

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AI Highlights
  • - GoldTouch Press was an economical choice after I explored options.
  • - Grace Johnson helped with the cover and details, and the copy arrived.

Had a great experience with this company. Never thought I could publish my book I kept for years with me.

At first I was oblivious to self-publish and I was searching for recommendations, and then I found the right people. GoldTouch Press helped me a lot, really highly-skilled and professional individual. Economical.

By the time I was ready to publish my book, a part of was very anxious. As it's the first time for me to publish a book, I don't have anyone I could rely on who has the knowledge about all of it.

But I have my closest friend whom I showed my full manuscript. My friend gave a positive feedback and encouraged me to go on.

After several attempts, I got to speak with different people from different companies. They have various services and enticing platforms. Most of them so costly.

We emailed back and forth. It made me more nervous and confused while keepnig a positive outlook.

Luckily, I found something that made me really interested. That's when I got an email and a call from someone from Goldtouch Press company. The marketing executive sent me a proposal, we talked about it over the phone and I was almost immediately convinced.

And I was!

They provided me with my personal publishing officer named Grace Johnson. I got to talked a lot with her every time I need something. She helped conceptualized the cover I’ve been imagining. What’s more is that I thought I already completed my manuscript when I submitted it.

But then I was surprised there were things I missed. Thanks to Grace, she was so keen even on the small details. Gladly, we were able to correct them, made little revision. Grace was so high spirited and so detail-oriented.

It didn’t take long to finish.

After few weeks, I received the first copy of my book, and that was one best days of my life!!!!

Enjoyed the experienced with Goldtouch press, that was fun and rewarding!! I highly recommend them!

View full review
Gene R Cnr

Goldtouch Press - Satisfaction Guaranteed

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AI Highlights
  • - I am very pleased with my experience.
  • - Liz Carter was patient and explained things I hadn't learned, helping my book display on a bookstore platform.

I'm very pleased and satisfied with my experience with them. The Manager, Liz Carter, was very patient and she helped me understand everything that wasn't taught to me by my several previous publishers.

They were able to accomplish a dream of an author to see their book displayed on a bookstore through their bookstore platform.

KUDOS TO YOU! THANK YOU!

Pros:
  • Transparency and accuracy of information given to me
View full review
3 comments
Gracie H Jtf

Thank you for sharing this to us. I have also read some negative comments about them but I guess they're just some publishing company that was trying to make them look bad. I have published my book with them even after 2 months.

Guest

Thank you so much for this. Someone called me earlier from Goldtouch Press. I must give it a go.

Guest

Pis

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