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GoldStarTool

GoldStarTool

goldstartool.com
What is your customer experience with GoldStarTool?

GoldStarTool Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

GoldStarTool has a 1.3 star rating from 3 reviews, with consumers mostly dissatisfied and a 100% unfavorable rating distribution.

Key Takeaways for Future Customers

  • Check GoldStarTool reviews before buying and expect recurring reports of damaged items and slow or no resolution.
  • Be prepared to seek refunds; reported issues include refused refunds and long delays on promised replacements.
  • Contact methods may be unreliable and promises from the owner may not be honored, affecting customer service expectations.

Negative Feedback / Risk Areas

  • Bait and switch tactics and allegations of deceit by the owner are repeatedly mentioned.
  • Multiple customers report damaged products on arrival and refusal to refund or replace items.
  • Poor response to returns and unresolved credits create ongoing GoldStarTool customer complaints.

Positive Feedback

Some reviews note a cheaper listed price than competitors, though many still report value and price level concerns.

View full overview ›

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RichSin M

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Los Angeles, California

Purchased 2 sewing machines totalling 6k both damage and refuses to refund or replace machines

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AI Highlights
  • - Two sewing machines are broken.
  • - Seller promised replacement for 30 days but gave no solution; pursuing legal action and BBB reports.
Updated by user Sep 06, 2024

he keeps telling us machines are going to be shipped for last 3 weeks no tracking, no company info provided he is a liar

Original review Sep 06, 2024
We purchased two sewing machines and spent over $6000, but both are damaged and don't even work. The seller refuses to replace them or provide a refund.

He has been lying to us for 30 days, telling us a new machine will be sent out 'today' or 'tomorrow'. Here we are, 30 days later, and we have seen no resolution. The seller is both a liar and a thief, and we would advise everyone to stay away or you risk losing your money. We believe he is a scammer and we will issue a charge off and go through legal avenues if we have to.

We strongly advise you to avoid this person named David; he is the biggest scammer we've ever encountered. We are going to contact the Better Business Bureau (BBB) and other consumer agencies about this issue. We believe it is critical that this person's actions become public knowledge; he really is the worst and should not be allowed to continue like this. The BBB has informed us they will set a red flag on this person.

We also plan to contact the US Consumer Relations Agency and the State Attorney. We urge you to visit Google and read the reviews. A lot of people seem to have the same issues with this person, which is too many to be a coincidence. We believe this person is scamming people out of their money and selling them garbage.

Stay away from Goldstar Tool, located at 921 E. 8th St, Los Angeles, CA, 90021.

You can reach them at sales@***.com. Be particularly careful of someone called David; he is the scammer.
Loss:
$6500
Cons:
  • He is a liar

Preferred solution: Deliver product or service ordered

User's recommendation: stay away from company and DAVID

View full review
RichSin M

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Los Angeles, California

Stay away from this company and his owner DAVID

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - Two sewing machines arrived damaged.
  • - No replacement or refund from the seller.
  • - Seller allegedly lied for 30 days about a replacement.
Updated by user Oct 06, 2024

Customers all over Need to know, this company and David Akhamzadeh owner, are selling Products out of stock and taking peoples money and you will see yourself in a serious mess to get the money back, he refuses to return your money always

Updated by user Sep 07, 2024

i will never deal with this thief

Original review Sep 06, 2024
We purchased two sewing machines and spent over $6000, but both are damaged and don't even work. The seller refuses to replace them or provide a refund.

He's been lying to us for 30 days, telling us a new machine will be sent out 'today' or 'tomorrow'. Here we are 30 days later and we have seen no resolution. The seller is both a liar and a thief, and we would advise everyone to stay away or you risk losing your money. We believe he is a scammer and we will issue a charge off and go through legal avenues if we have to.

We strongly advise you to avoid this person named David; he is the biggest scammer we've ever encountered. We are going to contact the Better Business Bureau (BBB) and other consumer agencies about this issue. We believe it is critical that this person's actions become public knowledge; he really is the worst and should not be allowed to continue like this. The BBB has informed us they will set a red flag on this person.

We also plan to contact the US Consumer Relations Agency and the State Attorney. We urge you to visit Google and read the reviews. A lot of people seem to have the same issues with this person, which is too many to be a coincidence. We believe this person is scamming people out of their money and selling them garbage.



Stay away from Goldstar Tool, located at 921 E. 8th St, Los Angeles, CA, 90021.

You can reach them at sales@***.com. Be particularly careful of someone called David; he is the scammer.
Loss:
$6200
Cons:
  • Thief
  • Scammer and a liar

Preferred solution: Deliver product or service ordered

View full review
1 comment
Ranjeeta K Pva

Wrong product delivered to the please I want refund policy

charles e Sgl

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Bait and Switch, Deceitful Owner

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AI Highlights
  • - Table quality was poor with bad welds, laminate chips, and crooked markings.
  • - No credit or refund was received and the owner did not respond.
Contains 1 confidential file for company representatives

Goldstar tools aka Golden Cutting and Sewing Supplies, run by David Akhamzadeh is a scam!. Terrible quality tables, terrible support and flat out dishonest!.

We bought, through Amazon a new machine and table.

While the machine itself is well made from a Japanese manufacturer, the table (This companies own brand New Tech) construction and quality was absolutely awful. bad welds throughout, tabletop arrived with clear manufacturing screw ups, huge chips in the laminate with sloppy putty work to hide it, silk-screened metric markings are crooked and not even remotely accurate to measure off of. machine does not fit properly and required additional shimming to even remove the bobbin access plate. Foot pedal pivots are crooked and one had a completely broken weld.

Motor shipped was returned for refund/credit since it was the wrong one.

David, the owner, personally assured me over the phone, they would correct the issues.

I called back weeks later to see what was being done. I was referred to support. After nearly 2 weeks, We finally received a replacement foot pedal, but it was also bad quality and required bending to straighten the pivots.

I had also requested from David on the phone to exchange the brand new still boxed up motor for the correct upgraded servo motor and needle positioner setup. He personally agreed to that and advised me to return the motor for credit/refund, which we had to pay shipping to return.

He charged us full retail price for the new servo motor and needle positioner, which we received about 2 weeks later. We returned the original motor the same day we requested the replacement.

We have neither received a credit, a refund, or even acknowledgement of GoldStar Tools having received our return.

The new servo motor is fine, but the needle positioner unit remains unusable to this day as the installation parts they shipped were not correct and we have yet to receive any response from the company regarding the correct parts nor have we received any credit or refund. David will not return calls or acknowledge our continuing requests for support.

As far as I'm concerned GoldStar Tools has ripped us off for the motor and selling us a system we cannot use.

Loss:
$350
Pros:
  • Cheaper price than most
Cons:
  • Bait and switch
  • No response
  • No support

Preferred solution: Refund for returned motor, the correct parts to use the machine!

User's recommendation: Dont buy from this company!

View full review

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