12 piece meal

Went to the restaurant during lunch time it was a lot of cars and rush time ordered a 12 piece and when I got it it was all messed up the manager Kaylee was so rude and disrespectful she should be fired immediately she was going so hard over a 12piece meal her employees messed up and because she couldn't find it in her system she wouldn't fix or replace my order that they messed up.
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ID
#4063339 Review #4063339 is a subjective opinion of poster.
Location
Mobile, Alabama

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New Reviewer

Rude manager

I placed an order for doordash. The driver informed me there was only 2 other cars in the drive thru and not many people inside but the manager refused to accept the order because she had other things to do. I dont normally complain and I understand if she was busy to not accept the order but you dont have to be nasty about it. Great food but I will tell anyone I know not to spend money there because the customer service is complete *** There are other places in town just like gold fingers while your food is better Im not ordering again with rude workers or managers
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ID
#3523670 Review #3523670 is a subjective opinion of poster.
Location
Dothan, Alabama
Preferred solution
Apology

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New Reviewer

Plastic in my chicken warp

I took a bite out of my wrap and but right into peace of green plastic. Tried to contact people and no repose.
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ID
#3518547 Review #3518547 is a subjective opinion of poster.
Location
Dothan, Alabama
Preferred solution
Let the company propose a solution

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Verified Reviewer
New Reviewer

Assault, racial slurs, damaged property

Goldfinger - Assault, racial slurs, damaged property
Attacked by a bouncer who claims he is a manger. Broke my $1200 cellphone that was in the breast pocket of my suit. Directed a lot of racial slurs toward me. He stated I am giving his waitress a hard time for not letting her charge me $30 for a beer that I ended up paying $8 for during happy hour. This place has known reputation for credit card fraud. They're so many complaints against this place. I finally understand why. Thank You Pissed Consumer team for following up with me. Couldn’t respond to your email so I’m adding this update here: Goldfinger has not followed up with me. I wrote a countless amount of bad reviews. I contacted them several times, both by phone and email. They very well know who I am. Most of the time they divert me by saying the manger or no one is here to take my call. I ended up speaking to someone who can take a message a few times. They told me every time there’s nothing I can do about it, and laugh in my face and hang up the phone. Since then I deployed with the military, and became a disabled veteran. I have not went back to Goldfinger.

User's recommendation: Find a classier place.

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ID
#1913207 Review #1913207 is a subjective opinion of poster.
Location
Sunrise, Florida
Loss
$1200
Preferred solution
Full refund

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