Golden Peak Media Reviews
This is an AI-generated score, not a statement of fact.
This score is generated by AI based on publicly available customer support information.
Live chat, a contact form, and help articles appear available on the site. Getting help looks fairly easy.
Golden Peak Media Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Golden Peak Media has a 1.1 star rating from 4 reviews; consumers report mostly dissatisfied sentiment and overwhelming unfavorable ratings.
Key Takeaways for Future Customers
- Read Golden Peak Media reviews before subscribing; many mention unsolicited subscriptions and unexpected charges.
- Expect difficulty reaching customer service for cancellations, refunds, or address changes.
- Auto renewal and membership auto-ship enrollment are commonly reported and may be hard to opt out of.
Negative Feedback / Risk Areas
- Frequent customer complaints about billing and unauthorized credit card charges.
- Refund delays or no responses after requests for cancellation.
- Poor communication and lack of account access for subscription management.
Positive Feedback
Some reviewers noted a representative who helped cancel auto renewal and process a refund in one reported case.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Golden Peak Media has a 1.1 star rating from 4 reviews; consumers report mostly dissatisfied sentiment and overwhelming unfavorable ratings.
Key Takeaways for Future Customers
- Read Golden Peak Media reviews before subscribing; many mention unsolicited subscriptions and unexpected charges.
- Expect difficulty reaching customer service for cancellations, refunds, or address changes.
- Auto renewal and membership auto-ship enrollment are commonly reported and may be hard to opt out of.
Negative Feedback / Risk Areas
- Frequent customer complaints about billing and unauthorized credit card charges.
- Refund delays or no responses after requests for cancellation.
- Poor communication and lack of account access for subscription management.
Positive Feedback
Some reviewers noted a representative who helped cancel auto renewal and process a refund in one reported case.
Media from reviews
Ste. Anne, Manitoba
I want to cancel my subscrition to Artist Magazine too difficult
to cancel a sbuscription make it easier why are you making ilt difficult to autorenew... this is ***
User's recommendation: don't subscribe
Miami, Florida
This company charged me for a subscription to Craft Magazine which i never authorized. They don't respond to [hone calls or website postings. Please someone contact me at beatrice.horowitz@***.com
- - Tried to cancel subscription by phone and on the website.
- - Calls to 513 531 **** received no response.
- - Asks for easier contact and a reply.
I've tried to reach you to cancel this subscription, called 513 531 ****, posted on your website. No response.
Make it easier to reach you. I've phoned 513 531 **** several times, posted a message to your website.
No response. PleRight now I recommend you don't get incoase let me hear from you!
User's recommendation: Don't get involved with this company
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerPoor system for subscription renewal
- - Renewal options are hard to find on the magazine, Quilting Daily, and Golden Peak; auto-renew triggers when entering payment info with no opt-out.
This is first week of January. I received email stating to renew now to avoid missing an issue of one of my quilting magazines.
I do want to continue. I first went online to magazine website and logged in. Could not find any link or page to renew. Also logged into Quilting Daily site, reviewed my orders, saw my account info but no way to renew.
Went to Golden Peak Media website. No way to log in or establish account.
Clicked on link in email and screen to enter credit card info popped up but it automatically enrolls in auto renewal with no way to opt out.
Called number in magazine for subscription information and spoke to representative for Golden Peak Media who was happy to take info without auto renewal and also canceled auto renewal on another magazine that caused an unauthorized charge to my credit card.
While I do want to continue subscriptions that I have had from the very first issues of these magazines I am very unhappy with the inability to access my subscription account directly and with the mandatory enrollment in auto renewal with no way to opt out. There are at least three layers to subscription accounts, Love of Quilting(or Quick and easy Quilts, or Sew News, etc), Quilting Daily or Sew Daily), then this new GPM with no way to view for myself or directly pay my own renewal with the options I want to have.
- No way to opt out of auto renewal online
- Absolutely no transparency
- No way to view subscription information
Preferred solution: Ability to access account to view and manage all magazine subscriptions
User's recommendation: Direct access to all magazine subscriptions under this company’s management to review, renew with options I choose for myself
Their poor communication
- - Interweave Knits was sold to another outfit in 2022/2023.
- - Digital shift wasn't announced; I requested a refund.
After subscribing to Interweave Knits for years and years, sometime in 2022 or 2023, they were sold to this outfit.. I had renewed expecting I'd get print magazines.
Then I heard rumors on some knitting websites about a "pivot to all digital" but THEY NEVER TOLD THE SUBSCRIBERS THIS. I had to contact them directly and request a refund (I do not want to read a "digital" magazine that might be taken down at any time)..
Meanwhile, they continued to spam my e-mail box with daily ads - so it's no communication, all ads/
I feel like they're another company just killing the golden goose of a good thing for short term profit. I am sad Interweave Knits, which was my favorite magazine, has gone in this direction.
I think SOME of the complaints on here are about a third-party subscription service that IS scamming, not Golden Peak, but I still think their business practices are far less than ideal and I will not do business with them again.
- Changed format without informing subscribers
Preferred solution: at this point, I don't know.
User's recommendation: don't use 'em, they don't communicate other than to advertise.
Sumner, Iowa
SCAM SCAM SCAM
- - Ordered Love of Quilting magazine on 2/12; never received.
- - Emails sent; response says wait 7-10 days.
- - Card charged; refund response unavailable.
I order love of quilting magazine back on 2/12. I have yet to see any magazine.
I have sent multiple emails and I get the same response wait 7-10 days. They are worthless. They charged my card. They will not respond when you ask for a refund!
This is for certain a SCAM!! Not worth it!!!
User's recommendation: DO NOT DO IT!!! IT’S A SCAM
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Denver, Colorado
Credit card charge
The reviewer tried to contact the company before posting this review.
- - A $1.oo charge appeared on credit card ending 2384.
- - Please refund that charge and any charges will be treated as fraud by the credit card company.
I never contacted the company for anything, don't intend to do it in the future.
My credit card ending in 2384 was charged $1.oo by your company. I have never ordered anything from Golden Peak and don't intend to do so, Please refund that charge and any charges will be treated as fraud by the credit card company.
- Nobody answers the phone
Preferred solution: Full refund
Address change Watercolor artist
- - Site is unclear about changing a consumer address.
- - Kathleen Hanna changes address from 176 Delta Dr to 42734 Murray Isle, Clayton NY 13624.
We site very unclear about consumer address change.
Subscriber:
Kathleen Hanna 176 Delta Dr., Washington NC 27889
Change mailing address to
Kathleen Hanna
42734 Murray Isle,Clayton NY 13624
Preferred solution: Deliver product or service ordered
Ripped off not once, but twice!
- - Signed up for a GPM artist site, found it a scam, canceled with a refund; later was fraudulently subscribed to a magazine.
Signed up for a membership to one of GPM's artists' sites, realized pretty quickly it was a scam operation, immediately cancelled membership, received refund. Thought I was done. Nope, now they've fraudulently subscribed me to some magazine I never subscribed to.
Preferred solution: Full refund, plus complete removal of all my personal information, data, addresses, phone numbers, email, etc., from your databases. NEVER CONTACT ME AGAIN AFTER THIS, or send me ANYTHING EVER.
User's recommendation: Stay away from any of their websites or publications! My experience is with Artists Network, but I imagine the other creative sites are equally fraudulent.
Unsolicited magazine subscription
I have apparently been subscribed to one of Golden Peak Media's magazines without my permission, without ordering it, without authorizing my credit card for that use.
User's recommendation: Stay away from Golden Peak Media, Artists' Network, or any of Golden Peak Media's other sites
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