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Poor drink service, was told they couldn't give free drinks because of a audit. Every employee that I talked to said they hated their job. The manager was beyond rude. I spent a lot of money on the floor, paid full price (200 a night) for a room and was treated like *** during their off season. I would rather stab myself in the eye than step foot in the Golden Nugget again. On a good note, went on to Coushatta 40 miles down the road and...
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Saturday, July 23, 2016 Dear Golden Nugget, Why ya gotta be so scammy? My wife and I recently returned from what was my first trip to Vegas. At age 52, I'd obviously seen and heard a vast amount of information about the iconic city and I'm happy to report that it did not disappoint. I lost a few hundred dollars gambling, had some fantastics meals, did a lot of shopping and saw that absolutely amazing Cirque du Soleil Beatles tribute show "LOVE."...
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HELP!!!!!I NEED HELP TO SPREAD THE WORD ABOUT HOW UNSAFE GOLDEN NUGGET IS! Beat up and theu want to hust sweep it under the rug! It happened! Becausr of lack of security!!!!! My voice will be heard!!!!!
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Anonymous

BRI Hope u ok now. That's crazy how golden nugget treated you. I would go to court and call the news up and call the news paper people. They would put the word out too. I fell y...

Golden Nugget Casino Game Review

#997371
1.0
Golden Nugget online casino stole my money and refuses to give it back. Do not go there no matter what, they will find ways not to give you back your money!
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Short Review for July 15, 2016

#883244
Golden Nugget - Simple Review #1468627274
1 of 1
I was beat up in the ladies room at bike bash last year at the nugget. I suffered a concussion, broken nose, trama! Its neen a year of ***! Risk management tells theyll open a claim. But the decided they did nothing wrong. Yhe men's room at the event had security but not ladies room. If there was this would never have happened! I lived going there for events and shows! Never again! Its not SAFE!
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Golden Nugget Customer Care Review

#832079
Golden Nugget - Simple Review #1461021300
1 of 1
How about being beat up! Faced & eye bruised. I have a deviated septum, suffered a concussion& severe headache! This happened May last year at bike bash in ladies room. Have been suffering ever since! No one did anything!! Not a word or im sorry from Goldern Nugget! I filed complaint& report but nothing! How about that!
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Golden Nugget Accommodation Review

#809749
1.0
Worst stay ever!!! Treated unfriendly, Gave me unclean room with a dirty bathtub that leaked Blood from the crack. Lied to at checkout by Assistant Manager. Refund never granted. So unhappy with my stay @ Golden Nugget Las Vegas. NOT TREATED LIKE A GUEST
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My Fiance and I attended a Bike Giveaway at the Golden Nugget casino (On the Deck) in Atlantic City, N.J. We Was having a Good time , Until my fiance needed to go to the Ladies Room . And then she was attacked in the ladies room from another Patron ( Biker ***) Security was Everywhere, except in the Ladies Room. She suffered Head Trauma, a Broken nose, Fear of going into a bathroom on her own Etc, .. Golden Nugget did NOTHING ... ...
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1.5
I didn't like
  • Bad customer service
#880385
My family and I went to stay at the Golden nugget for the first time and it was a desaster there service was horrible.when we checked in it was nothing but a run around sending us from desk to desk then finally they gave us a room and we went up to the Romans it was never cleaned and there was dirty towels on the floor and cups and water bottles all over the room beds in made .i complained and there just like here's a 50 $ coupon for the buffet...
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#872757
Online players beware. They make it real nice in the beginning. Bonus money, big wins. BUT, that will change unless you are a very high stakes player. Go ahead, look in the casino feed. The high stakes players are raking in all the dough. They leave nothing for anyone else. The same person winning over a thousand dollars three times in a row in half an hour?! Absolutely ridiculous. Try to guess how much money is left for the rest? Unless you...
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My friends and I wanted to go to fremont experience, it was my first time to the area. I asked my uber driver to let us out on Carson and 3rd. She said she could not drop on the curb as it was not safe to do so so I asked her to pull into a driveway where there was an uber sign with its company logo. The driveway apparently belonged to the golden nugget casino and the valet attendant was harrassing my driver, jotted down the license plate number...
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Anonymous

Anonymous The valet people at Golden Nugget are out of control regarding rideshare riders. The eastside Valet just blurts out to rideshare riders 'The OTHER SIDE!' and we were left con...

Anonymous

Anonymous I had a nearly identical experience at the Golden Nugget last month. We had over a dozen people in our group, so we split up and took separate rideshares. When we arrived, t...

1.0
I didn't like
  • Treated like unwanted guest
#853283
I am very displeased with the level of service received at this hotel. The guests above us apparently overflowed their bathtub, flooding our room. We were assigned a new room but had to stand in line twice to get new room keys that worked. The maintenance staff suggested we don't need to wait in line, go to the front desk for new keys, only to be told to get in line! Barely an offer of apology, much less a complimentary drink or meal voucher....
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As a former employee I personally witnessed two managers drop a tray of pastries onto the floor at the south tower location, at which point they brought the contaminated items into the storage area and instructed me to place the items on display after the line had cleared away, as they naturally didn't want any customers who had seen the fumble find out what they were doing. I had only been with the company for a few days when this occurred, and...
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I had a bad experience in Lake Charles Louisiana. I was down $6500.00 and was able to win $5500 of it back... The cage manager, Karen Nichols wouldn't cash my chips in for $5500 until I fill out a tax form. I was down $1000 and I was wondering why should I fill out a tax form to get my own money back. Golden Nugget needs to address this problem because they lost me as a customer. I found the cage manager to be rude and I found the pit...
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Anonymous

Anonymous There is nothing to resolve. You have to fill out a tax form to get back big money, period. Make a note about your losses, as well, but they are doing the right thing.

I didn't like
  • Bad customer service
#809458