Kevin G Bbx

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Verified Reviewer
| map-marker Bengaluru, Karnataka

Missing money

I made a withdrawal on my gaming account 4 days ago and still haven't gotten my money yet and it was supposed to have been put on my pay pal card I just want it added back to my gaming account please and thank you
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Loss:
$59

Preferred solution: Deliver product or service ordered

1 comment
#2370617

Hi Kevin - Please check your email for a reply from our Support Team at Golden Hearts Games yesterday. Your winnings payout was sent to your PayPal account, but you have not claimed it yet.

We still show it as unclaimed. If you are having an issue with your PayPal account please let us know and we can cancel it and re-submit the payout to a different PayPal account or we can send it via direct deposit to a checking or savings account.

Kay E Wan

Hhhgggffyuhdddhj

Getting my money ,..,... ... ... Shshshshahahaahahahahshshshahahahshshshshsshshshshshahsbshahsbsv Gghjh
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Loss:
$54

Preferred solution: Full refund

User's recommendation: Shshshsha

Juan G Zqs

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Verified Reviewer
| map-marker Madison, Wisconsin

Complaint

Golden Hearts Games - Complaint
Golden Hearts Games - Complaint
Surprisingly a supervisor contacted me via email and has given me an opportunity to have my account reopened, but I have not heard anything about being paid my winnings. I have submitted the information that could assist them in investigating the situation. But it is my hope they do the right thing and pay me and stop this nonsense looking like they are a huge scam. I wont believe anything until I see the money on my account available to use. I have a ton of evidence how Ignition Casino straight up scammed me out over $43, 000.00 in winnings. Wait to you all read and see how badly Ignition Casino will not pay you your winnings.
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User's recommendation: Stay away from this casino

Juan G Zqs

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Complaint

Golden Hearts Games - Complaint
Golden Hearts Games - Complaint
Golden Hearts Games - Complaint
Golden Hearts Games - Complaint
The second I won money and requested a payout. They close the account and keep my girlfriends account open who was the 1st one to open an account with them and their policies state 2 people residing together can hold separate accounts like we both did. They wasted no time closing the account that won money ($100.00) stating they're policies were violated. What a scam they are & there is no disputing it cause there is no one to talk to about it. They'll just keep sending the same standard reply email making sure no one is truly paid from their site and the use charities to gain customers who feel it's cool to gamble online while donating. It's a scam, the second you go requesting funds they'll find a way to shut your account down and stare you will not receive any winnings. SCAM!!!
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Loss:
$100
Cons:
  • Are a scam and a lie

Preferred solution: My reward money I won far and square.

User's recommendation: Do not use this site it's a SCAM!

Tyler H Lgz

Bad online customer service and now it said I have another account using my card

I lost money for coins from a glitch and after trying to explain it Im no longer allowed to use my card again because it says another account is using it. I tried everything and no one helps!
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Loss:
$25
Pros:
  • Fun
Cons:
  • Bad cs

Preferred solution: My account to be able to use my card. Not get passed over for showing an issue that happened

Muneer Mwl

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Verified Reviewer

Unauthorized transaction

Unauthorized charges and I need a refund asapCryCryCryCryCryCryCryCryCryCryCryCryCryCryCryCryCryCryCryCryCryCryplease get back in contact with me as soon as possible Thanks
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Loss:
$81

Preferred solution: Full refund

shawntome H

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Verified Reviewer

Missed payment