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They have poor customer service and the representatives are rude and not compliant. Twice they were supposed to email me a label but did not!!! If I knew it was this difficult to return sneakers I would have never bout such expensive shoes!!! Worst customer service ever!!!

User's recommendation: Do not buy directly from Golden Goose website!

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#3710543 Review #3710543 is a subjective opinion of poster.
Denver, Colorado
  • Worst customer service
Preferred solution
Full refund
New Reviewer

No refund

I purchased shoes. Scheduled for the experience which was two weeks out. Then got a text message, saying it will need to be rescheduled for a month out. But no date at this time.. smh!! I asked for refund and was told no refund. The experience was main reason for purchasing shoes.

User's recommendation: Do not recommend.

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#3638679 Review #3638679 is a subjective opinion of poster.
Miami, Florida
  • Create your own shoes
Preferred solution
Price reduction

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