Anonymous
map-marker Sydney, New South Wales

Very happy with a quick response to an issue we had

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Their customer service department was very quick to reply to my email & very helpful with a response to our issue
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Joanne C Obo

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Complaint

Golden Circle Australia - Complaint
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Golden Circle Australia - Complaint - Image 3
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Was disgusted with one of your products, there was a squashed insect in between the foil and the lid of golden circle Orange juice, 350 ml bottle, and to make it worse i actually found two of these in the same box of orange juice, so not even a once of. Have photos of this Joanne joby518****@***.com
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Preferred solution: Full refund

Joan A Wjj

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Beetroot quality control

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Golden Circle Australia - Beetroot quality control
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I bought Golden Circle baby beetroot. I usually love it, but this tin had a rock hard baby beet, still with skin on and not cooked. I have photos of the beetroot as well as the batch number if you want it.
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Preferred solution: Full refund

Ann P Hwu

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What Ed to know why golden circle is getting pineapple from Indonesia and not Australia

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Golden circle selling out Australia. Going for profit not quality and expecting the Australian people to continue to buy there products. I will no longer buy golden circle products.
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Cons:
  • Not australian produce

Preferred solution: An explanation as to why they have gone to New Zealand to produce products and why they don’t support australia.

Barbara M Xen

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Verified Reviewer
| map-marker Sydney, New South Wales

Golden Circle Tropical Slices - lid pull tab broke

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Hi Golden Circle staff

Last night I attempted to open a Golden Circle Tropical Slices can of pineapple slices in Juice. The 'With no added sugar' one.

As I'm not able to use my thumb to assist with pulling/lifting the ring pull tab on the opening tab upwards I use a gadget to help me.

I have been using this gadget for many years.

The pull tab snapped off. Even worse I could not then get the lid off with my regular can opener. The opener cut the lid in three sections and none of those sections joined to make a large enough area to get the lid off. I had to tear the paper wrapper off & thus destroyed the phone number to call.

Hence this email. It did eventually come off but at great risk to cutting myself.

I bought this can of pineapple slices from Coles online delivery sometime in the last few weeks. It was just in my pantry waiting for use to finish off a meal.

It is difficult to read the pressed numbers on the bottom of the can but here's what I think they read.

YI65GG first line, then J2S(or 5)AOK second line.

I hope something can be done to rectify this lid problem in the future.

Barbara Melville

Wyoming NSW Australia

PS ... I don't like the title of Pissedconsumer either!

I don't like that language all. Disgruntled would be better I think.

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User's recommendation: Take care attempting to get the ring pull to open

Ron N Auk

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Verified Reviewer
| map-marker Sydney, New South Wales

Dissatisfied with response

I attempted to send a message on your format re a discoloured and apparently leaking can of crushed pineapple. It was cancelled after your reply that my email was invalid.that is off a mobile telephone that does not send or receive emails. When I sent it via email off an ipad, the response came back that I could only send one email per day if I saw this notification and that I could not send another for 24 hours. I then dumped the can in the garbage bin and it squirted black fluid when it hit the bottom of the bin. Your complaints format is unsatisfactory.
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User's recommendation: You’ll have fun getting through.

Trevor P Ofw

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Verified Reviewer
| map-marker Adelaide Cbd, South Australia

Orange cordial shortage in south australia

is there a shortage of orange cordial or has it been discontinued would like to know please let me know thank you
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Dale A Bze

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Verified Reviewer
| map-marker Melbourne, Victoria

Golden circle sliced beetroot

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Hello there, I don't know what prompted the decision to discontinue sliced beetroot in favour of diced or baby beets, but trying to use either of the above on sandwiches, burgers etc is just impossibly messy. Please, bring back sliced. My family won't eat Edgell, so choices are limited. I can't be the only one who questions this...
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