Nancy B Wnk

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Question about return

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Gola - Question about return

I have emailed the US customer inquiry email address twice since Sunday. Is there no reply?

I also completed the website form yesterday, but I haven't received a response yet. I need help with the return for an order - WEB order 88816. There is no phone number provided. How can I reach a real person?

Please help!

I am leaving town on August 1st and hope to have this resolved by then. Nancy Barr.

View full review
Loss:
$112

Preferred solution: They did not include the return label in the package as their documentation says they will. It looks like a printing error.

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