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Gola

Gola

www.golausa.com
What is your customer experience with Gola?

Gola Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Gola has a 2.0 star rating from 3 customer reviews; consumers are mostly dissatisfied. Recent recommendation quoted: No please not use this service. Reviewers value Exchange, Refund and Cancellation Policy and the Website and note a high price level.

Key Takeaways for Future Customers

  • Check the return and refund policy before ordering.
  • Expect slow or no reply from customer service; use website forms when possible.
  • Be aware reviewers mention high price for products.

Negative Feedback / Risk Areas

  • Multiple customer complaints about no response to emails and forms.
  • No refund received after returns and no reachable phone contact.
  • Service failures reported, including missed pickup and missed notifications.

Positive Feedback

Reviewers value the exchange and refund policy and the company website when it works.

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Ziyan Dxj
map-marker Delhi, National Capital Territory Of Delhi

Bus status

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Bus not came and number was not reachable. And not cancelled and not received any call or massage from your side.

User's recommendation: No please not use this service

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Arav Txz

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Poor service

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No help yet...still waiting for a response. Returned shoes within deadline and still no refund after one month.

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Nancy B Wnk

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Question about return

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AI Highlights
  • No reply after emailing US inquiry.
  • Website form submitted; awaiting reply.
  • Need help with WEB 88816 return; no phone number; leaving Aug 1.
Contains 1 confidential file for company representatives

I have emailed the US customer inquiry email address twice since Sunday. Is there no reply?

I also completed the website form yesterday, but I haven't received a response yet. I need help with the return for an order - WEB order 88816. There is no phone number provided. How can I reach a real person?

Please help!

I am leaving town on August 1st and hope to have this resolved by then. Nancy Barr.

Loss:
$112

Preferred solution: They did not include the return label in the package as their documentation says they will. It looks like a printing error.

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