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GoHeels

GoHeels

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What is your customer experience with GoHeels?

GoHeels Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • GoHeels has 3.9 star rating based on 2 customer reviews. Consumers are mostly neutral.

  • Rating Distribution
  • Pros: Good sales, Online, Variety of products.
    Cons: Awful service, Consistent delivery, Order fulfillment.

  • Recent recommendations regarding this business are as follows: "Shop early and keep tracking every day", "do not buy from this store".

Media from reviews

GoHeels - Appalling service
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Resolved
Alana D Sen

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Resolved: Order is missing

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Updated by user Jun 20, 2022

Company fixed the issue and I have been provided with product replacement.

Original review May 21, 2022

This is at least the 2nd time an order has either completely disappeared or was delivered to the wrong place.

I do have to say, by the time I finally am able to speak to someone, they try and make it right. However, it shouldn't keep happening.

The first time one of the two items was already sold out.

So, my advice to new shoppers, if you are ordering for an occasion, shop extremely early, in the event it disappears, is lost, etc.

If you call them and follow up, they will send it again. So, leave plenty of time for that!

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Pros:
  • Good sales
  • Variety of products
Cons:
  • Consistent delivery
  • Order fulfillment

Preferred solution: Deliver product or service ordered

User's recommendation: Shop early and keep tracking every day

Nina R Wbs

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Appalling service

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GoHeels - Appalling service

I ordered online a gift hoodie for my nephew for his birthday 10 days ago. They delivered the gift without checking the name of the recipient.

The recipient did not receive the gift.

Now the store doesn't want to know... I live in the UK, my nephew who has special needs, lives in North Carolina,

View full review
Loss:
$40
Pros:
  • Online
Cons:
  • Awful service

Preferred solution: Full refund

User's recommendation: do not buy from this store

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