GoHeels
GoHeels Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
GoHeels has a 3.4 star rating from 2 reviews with mostly neutral sentiment and mixed delivery and service experiences.
Key Takeaways for Future Customers
- Check GoHeels reviews and shop early for event orders to allow time for re-ships.
- Track shipments daily and be prepared to follow up with customer service if fulfillment issues arise.
Negative Feedback / Risk Areas
- Recurring delivery errors and missing orders raise GoHeels customer complaints about order fulfillment.
- Poor customer service responsiveness reported and problems with wrong recipient deliveries.
Positive Feedback
Customers note good sales, a wide online product variety, and that the company attempts to make things right when contacted.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
GoHeels has a 3.4 star rating from 2 reviews with mostly neutral sentiment and mixed delivery and service experiences.
Key Takeaways for Future Customers
- Check GoHeels reviews and shop early for event orders to allow time for re-ships.
- Track shipments daily and be prepared to follow up with customer service if fulfillment issues arise.
Negative Feedback / Risk Areas
- Recurring delivery errors and missing orders raise GoHeels customer complaints about order fulfillment.
- Poor customer service responsiveness reported and problems with wrong recipient deliveries.
Positive Feedback
Customers note good sales, a wide online product variety, and that the company attempts to make things right when contacted.
Media from reviews
Turn one complaint into a collective action
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Resolved: Order is missing
- - This is the second time an order disappeared or went wrong.
- - The first time, one item was sold out.
- - If you call and follow up, they will resend.
Company fixed the issue and I have been provided with product replacement.
This is at least the 2nd time an order has either completely disappeared or was delivered to the wrong place.
I do have to say, by the time I finally am able to speak to someone, they try and make it right. However, it shouldn't keep happening.
The first time one of the two items was already sold out.
So, my advice to new shoppers, if you are ordering for an occasion, shop extremely early, in the event it disappears, is lost, etc.
If you call them and follow up, they will send it again. So, leave plenty of time for that!
- Good sales
- Variety of products
- Order fulfillment
- Consistent delivery
Preferred solution: Deliver product or service ordered
User's recommendation: Shop early and keep tracking every day
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerAppalling service
- - Ordered online a gift hoodie for my nephew's birthday.
- - It was delivered without checking the recipient's name.
- - The recipient did not receive the gift.
I ordered online a gift hoodie for my nephew for his birthday 10 days ago. They delivered the gift without checking the name of the recipient.
The recipient did not receive the gift.
Now the store doesn't want to know... I live in the UK, my nephew who has special needs, lives in North Carolina,
- Online
- Awful service
Preferred solution: Full refund
User's recommendation: do not buy from this store
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