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GoHealth Urgent Care

GoHealth Urgent Care Reviews

www.gohealthuc.com
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GoHealth Urgent Care Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

GoHealth Urgent Care has a 2.3 star rating from 3 reviews with mostly dissatisfied customers; rating distribution is 100% unfavorable. Reviews cite a high price level, poor customer service, and concerns about clinical care and billing.

Key Takeaways for Future Customers

  • Read GoHealth Urgent Care reviews before visiting and be prepared to advocate for a complete exam.
  • Bring documentation for employer excuses and verify billing with your insurer.
  • Consider alternative urgent care or dermatology if symptoms are severe.

Negative Feedback / Risk Areas

  • Repeated customer complaints about guessed diagnoses and incomplete exams.
  • Reports of rude providers and poor follow-up, including billing disputes and denied adjustments.
  • Perceived lack of service diversity despite high price level.

Positive Feedback

Facility cleanliness is noted positively by reviewers.

View full overview ›
Mark B Fbr

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Pittsburgh, Pennsylvania

Poor medical attention

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AI Highlights
  • - Back pain not properly examined or addressed.
  • - Temperature not taken; concerns about UPMC.
  • - Service felt poor; insurance issues noted.

Reported persistent lower back pain that comes and goes in intensity but it is always there, they acted like it was no big deal, didnt really seem to believe me, did not really examine me, did not take my temperature [even though they listed a temperature in my notes and I told them I had chills and fever so bad last night that I had to turn on my heat]. Poor service, just basically ripped off me and my insurance. Why did UPMC sell off to these horrible providers.

Loss:
$50
Pros:
  • Clean
Cons:
  • Incomplete exams
  • Rude providers

Preferred solution: Just want to report it.

User's recommendation: Go to AGH if you can.

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Alexsander M

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Orlando, Florida

Was absent from work on June 14th due...

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was absent from work on June 14th due to digestive issues, and my employer didn't pay me for that day; he told me to contact you so you could help me with a medical excuse

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Stephen G Xmb

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Went to Novant on December 25th (Christmas Day) 2023 with a rash. I was treated by a provider who misdiagnosed.me causing severe problems.

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AI Highlights
  • - Novant told me I had scabies after a quick exam.
  • - Initial treatment caused blisters.
  • - Dermatologist said it wasn't scabies and biopsies were taken.

i was told after a 2 minute exam that I had scabies. I was prescribed medication to treat scabies.

After application of the medication my body became covered with oozing blisters. this started on December 26th and when I went to Novant on the 27th my clothing was soaked with puss from the blisters. Novant said they were to busy to see me that day and made an appointment for the following day. I went home and called the dermatologist office and begged them to get me in.

They got me in on the 28th and the assistant who saw me asked what was going on and I told her the story. She said no I did not have scabies and how did Novant determine that I did. I told her they determined it was scabies just by looking at me. The Doctor came in shortly after and asked me what was going on and I told him.

He shook his head and said no it was not scabies.

He prescribed medication that made the blisters go away and he took biospies.

I never had scabies and the medication that Novant prescribed was meant to kill the mites burrowing.in my skin so instead of killing mites it was killing my skin. Novant sent me a letter stating I received an appropriate evaluation and they would not consider a billing adjustment or financial compensation.

Loss:
$1000
Cons:
  • Guessed at a diagnosis

Preferred solution: Full refund and financial compensation.

User's recommendation: Never go to Novant Gohealth Urgent Care.

View full review

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