Anonymous
map-marker Jensen Beach, Florida

The prescription isn’t correct

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The prescription isnt correct after waiting over a month and I paid extra for speed delivery the sunglasses were not progressive which I really needed for my sun sensitive eyes it was not done. Now I have to send them back with the subscription at my expense. Not happy at all with the service and probably will never order again
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Anonymous

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Canton, Ohio

Ordered in May, Received in July

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Goggles4u - Ordered in May, Received in July
Ordered in May, did not receive until July, and they are very cheaply made and don't fit! They also are not transition lenses as ordered! Refused to cancel my order, refused to refund my $, paid for priority shipping and received via USPS general mail, unable to provide any tracking information until after received! Way too many other customers offer the same experiences on review. This is not a one time incident, this is a business plan and normal practice! Avoid this company if you actually need to wear your glasses!
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User's recommendation: Insanely Incompetent or just plan fraud!

Anonymous
map-marker Bellevue, Washington

Ordered in May 23, received July 23

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Finally received the glasses I ordered in May 23, it is now July 23! They were not shipped via priority Mail that I paid for!

I frequently requested tracking numbers for shipping which I did not receive until after the glasses finally arrived. Through out this I repeatedly requested a refund since they were unable or unwilling to ship my glasses in a timely manner. I was repeatedly refused, even when their excuse was my glasses were lost in customs. The glasses are flimsy, super cheaply made and do not have the photochromic lenses I ordered!

Contacted customer service Steve who wants pictures now to continue to delay a refund.

Do not order from the incompetent at best and probably fraudulent company if you actually need your glasses to see! You may never get them and they probably will be useless!

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User's recommendation: Incompetent and probable fraudulent company!

Haille Shz

Never received my glasses!

So over the customer service # with a canned answer. Your glasses are in route/stalled in customs/on their way to shipment! No we have not tracking, unable to refund my money! Worst company ever!
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Loss:
$42
Cons:
  • Never received glasses and no tracking

Preferred solution: Full refund

User's recommendation: Incompetent or straight out fraud?

April A Ymx

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Cerritos, California

Not happy with my glasses at all

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Goggles4u - Not happy with my glasses at all
They are too thick..look like ice cubes . Too embarrassing to wear! Definitely need a different frame.
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Loss:
$40
Pros:
  • Good prices
Cons:
  • Delivery takes long

Preferred solution: A different pair of prescription glasses.

User's recommendation: Just make sure you order dark or frames that would hide the thickness.

Anonymous
map-marker Douglasville, Georgia

Incorrect prescription.

The company failed to include the no line bifocal portion of my prescription in my eyeglasses. I have contacted them and sent a picture of the correct prescription for them to peruse and forward me the corrected pair or refund the rightful dollar amount to my credit card.
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Lenny Uns
map-marker Albany, Georgia

I need to help

My grand baby put my phone in water how ever I dont remember my past words I lost everything that was on my phone how can I recover everything that was lost
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Anonymous
map-marker Deeside, Wales

None, please send me refund £90.80 which was axe deftly sent.

Please send me my refund £90.80, axe dentley, through my pay pal, if you please send it back through my pay pal, will be very grateful, I will promise I will will use your service again, and wont take legal action or or bad mouth on the internet. Thank you for your reply. Not happy that you didnt ring me back.
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User's recommendation: None at the moment

Anonymous
map-marker Taunton, England

Just don't bother

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They are fine if you have an easy prescription. Don't use if not Still awaiting my refund 3 weeks in. Apparently it takes this long to refund via PayPal. They are unable to confirm date and amount . These guys just make it up as they go along!
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Melissa B Qvu
map-marker Dallas, Texas

Wrong prescription then replaced and there not scratch proff lens like I paid for they have scratches on them effecting my vision

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Ordered glasses they sent the wrong vision first time now my glasses have scratches on them and I ordered scratch proof lens . My email address has changed its melissabradford040@***.com
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Pros:
  • Quality
  • There prices
Cons:
  • Waiting 5 weeks for my glasse

Preferred solution: Deliver product or service ordered

User's recommendation: Make sure you let them know your problem there good about taking care of the problem and resolving it

Deborah L Bac
map-marker Federal Way, Washington

Replacement of glasses

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Goggles4u - Replacement of glasses
Goggles4u - Replacement of glasses - Image 2
I ordered 2 pairs of glasses 1 pair is fine but the other one has the wrong prescription. I was told by the rep to go back to the site and find another frame and call them back with the frame number, and they will send me another pair as a replacement at no charge.
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User's recommendation: Make sure your prescription is right

louise R Ubf

Wrong lenses

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The lenses are NOT supposed to have a Tint for outdoors
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Loss:
$67

Preferred solution: Deliver product or service ordered

Anonymous
map-marker Jacksonville, Florida

Check where my order is

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Its almost a month now my glasses still in production why take so long
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Anonymous
map-marker Eastbourne, England

Bad service

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Paid £50 for one pair, 4 weeks later still nothing!
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User's recommendation: Go elsewhere

Hope A Zqs

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I have not received my glasses

Its been over a month and I have not received my glasses. I have also not been able to contact anyone
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Cons:
  • Not sticking to deadlines

Preferred solution: Deliver product or service ordered

Michelle M Xue

My order

I ordered a pair of glasses on May 4, 2020. My name is Michelle Mashburn. When will I receive my order?
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Preferred solution: Deliver product or service ordered

About

Summary

goggles4u, or goggles4u eyeglasses, has been acknowledged as American Eye Vision in 2010, registered in the state of California. The company itself has been operating since 2002-2003. It was started with a vision and commitment to cater the Eye Care needs. Goggles4u offers Discounted Prescription Eyeglasses. The products of the company also include Sunglasses, Designer Eyewear and Re-Lens service. Company offers an assortment of Eyeglasses that sprint the range from functional strapping to modern trendy glasses. Goggles4u owns a team of optical specialists to ensure the quality of offered products which are intended for women, men and children.

Goggles4u reviews and complaints

Goggles4u is ranked 72 out of 910 in Medical Supplies and Equipment category

Area Served

Worldwide

Payment Methods

PayPal

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