No help with a credit memo

I was routed to 7 different phone calls today to find out if we could removed an old employee from our business account. I was hung up on twice. No one helped with the credit memo questions. No one helped remove the past employee from the account. I couldn't understand 5 of the 7 people I spoke to. My suggestion to our Executive Director is that we no longer allow any of our employees to purchase from DELL. I have never had so many problems with one company in my 38 years of working for this agency. Horrible company.
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ID
#175352 Review #175352 is a subjective opinion of poster.
Location
Madison, Wisconsin

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