Goemans Appliances
Goemans Appliances Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
1.0 star rating based on 2 customer reviews; consumers are mostly dissatisfied. Reviewers note a nice show room but emphasize bad customer service, slow warranty replacements, and a high price level.
Positive Feedback
Staffing and selection in the showroom are appreciated by some shoppers in Goemans Appliances reviews.
Negative Feedback / Risk Areas
- Repeated customer service failures and ignored calls described in Goemans Appliances customer complaints.
- Long delays replacing faulty fridges under warranty leave customers without essentials.
- High price level compared with service responsiveness raises value concerns.
Key Takeaways for Future Customers
- Expect showroom quality but verify warranty turnaround before purchase.
- Document all communications and consider alternatives if timely service matters.
- Confirm return, refund, or replacement timelines when buying high-priced appliances.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
1.0 star rating based on 2 customer reviews; consumers are mostly dissatisfied. Reviewers note a nice show room but emphasize bad customer service, slow warranty replacements, and a high price level.
Positive Feedback
Staffing and selection in the showroom are appreciated by some shoppers in Goemans Appliances reviews.
Negative Feedback / Risk Areas
- Repeated customer service failures and ignored calls described in Goemans Appliances customer complaints.
- Long delays replacing faulty fridges under warranty leave customers without essentials.
- High price level compared with service responsiveness raises value concerns.
Key Takeaways for Future Customers
- Expect showroom quality but verify warranty turnaround before purchase.
- Document all communications and consider alternatives if timely service matters.
- Confirm return, refund, or replacement timelines when buying high-priced appliances.
Turn one complaint into a collective action
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Without a fridge for a month
- - Fridge broke 3 weeks ago; replacement needed.
- - Usually 1-3 days; now 3 weeks with no updates.
- - LG to deliver to warehouse in 7 days, then home.
Our 6-month-old fridge broke down roughly 3 weeks ago. We had a service tech diagnose the fridge the same week and came to the conclusion that it needed to be replaced.
They said the replacement usually takes 1-3 business days and then you can schedule a delivery. Well... 3 weeks have passed with no updates. I finally called Goemans and they told me that LG expects to deliver my new fridge to their warehouse 7 days from now, and then we can schedule a delivery from their warehouse to our house.
We still have no fridge and have been living off the bare minimum for close to a month now.
I get that stuff breaks down, but what's the point in providing a warranty if the turnover is this slow. If I had known it would take this long, I would have just bought a new fridge from somewhere else the second it broke down.
- Nice show room
- Bad customer service
Preferred solution: Price reduction
User's recommendation: Give a store credit for the same value as the original purchase. That way we can buy something you have in stock and get a working fridge back quicker.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Mississauga, Ontario
Lack of service
- - Bought a Goeman's fridge in Oct 2024; it never worked.
- - Condenser broke; replacement needed, thousands of calls unanswered, no fridge in Dec 2024.
I bought a faulty fridge from Goeman's. Since it was delivered in October 2024, it never worked properly.
I've been battling with the store since October. The condenser from the fridge broke down and needs to be replaced. I've made thousands of phone calls to get it replaced. Everyone is ignoring my calls.
Now it's December 2024, a day before Christmas, and we have no fridge.
I will be eating at a homeless shelter, hopefully if we can find a spot. Thank you for ruining our family holiday season!
Preferred solution: Full refund
User's recommendation: Do not shop for your appliances here!
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