GoCardless
GoCardless Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
GoCardless has a 1.3 star rating based on 2 customer reviews with 100% unfavorable sentiment; consumers report billing disputes, unauthorized debits, and poor customer service.
Positive Feedback
There are no recorded pros in reviews; one user acknowledged a response from support about a reported hacking incident.
Negative Feedback / Risk Areas
- Frequent GoCardless customer complaints mention unexpected direct debit withdrawals and difficulty getting refunds.
- Users report unresponsive customer service and trouble finding billing information on the site.
- High price level noted and recommendations to call your bank and block transactions after suspected fraud.
Key Takeaways for Future Customers
- Check bank statements closely and prepare to contact your bank if unauthorized charges appear; read GoCardless reviews first.
- Expect limited phone support and possible delays resolving subscription or billing issues.
- Consider safeguards for memberships or auto-ship payments before authorizing debits.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
GoCardless has a 1.3 star rating based on 2 customer reviews with 100% unfavorable sentiment; consumers report billing disputes, unauthorized debits, and poor customer service.
Positive Feedback
There are no recorded pros in reviews; one user acknowledged a response from support about a reported hacking incident.
Negative Feedback / Risk Areas
- Frequent GoCardless customer complaints mention unexpected direct debit withdrawals and difficulty getting refunds.
- Users report unresponsive customer service and trouble finding billing information on the site.
- High price level noted and recommendations to call your bank and block transactions after suspected fraud.
Key Takeaways for Future Customers
- Check bank statements closely and prepare to contact your bank if unauthorized charges appear; read GoCardless reviews first.
- Expect limited phone support and possible delays resolving subscription or billing issues.
- Consider safeguards for memberships or auto-ship payments before authorizing debits.
Turn one complaint into a collective action
Regina, Saskatchewan
Less than 1 star if I could
Company is useless in finding any information as why they charged you. Have spoken to bank and marked company as fraudulent as I never made a purchase and or agreed to have money taken from me.
When trying to send company email page keeps going blank. Protect yourself and call you bank if you see fraudulent charges.
User's recommendation: Call your bank and block them
Montreal, Quebec
Thank you for your response and customer service
Report of hacking and misuse of bank information and invalid bank transaction and request to cancel the transfer transaction from the card secretary to the Harrington company account.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
London, England
Resolved: Problema na minha conta
Company fixed the issue and I have been provided with full refund.
Vocês foram buscar dinheiro na minha contagostária de sabre porque UE Thatria saber o que acontinuarecevocê nuca teve contacto com veces nessa situação de ir buscar dinheiro na minha conta
- Nao tenho
- Nao gistei
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
London, England
Direct debit from my account, I didn't fix anything,
Polecenie z mojego konta, nic nie załatwiłem, Dzisiaj pobrałeś £12 bez zgody Nie uzgodniłem z Tobą żadnych pieniędzy, Otrzymałem wtaikŁatę z mojego konta !!! Proszę o zwrot moich 12 na moje konto bankowe !!!
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerWhat is going on with our payment?
We started using your service. First payment was scheduled on July 26, Eastern Time.
We are located in Canada. On the status, it shows Submitted as of July 27. Was not that supposed to be moved as Charged?
No/ What is going on.
Please get back to us as soon as possible and let us no reachable phone number because when I google your number, 020 number shows up and I called it but reached my phone carrier and told I'm calling somewhere outside of North America. It is extremely frustrating.
Preferred solution: Let the company propose a solution
Companies Similar to GoCardless
Tipalti
“Hello how will i be able to connect through Paypal since the message you sent was not helpful .i went...“
AccountingTools
PaySimple
“I cannot logon even though I know my password is correct. Called Customer Support and you have to leave...“
Wall Street Prep
Thank You for Your Reply! We are processing your message.
Your comment is successfully posted.