Goboony
Goboony Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Goboony has a 1.3 star rating from 2 reviews. Consumers are mostly dissatisfied and report poor experiences and unresolved refunds.
Key Takeaways for Future Customers
- Goboony reviews note cheap services and an easy to use website.
- Expect difficulty contacting live support; website chat may be automated.
- Be cautious about bookings due to cancellations and potential lost campsite fees.
Negative Feedback / Risk Areas
- Frequent customer complaints about billing, refunds and cancellations.
- Reports of company acting in bad faith and siding with owners.
- Poor customer service response and no due diligence.
Positive Feedback
Reviewers mention low price options and an easy to use website.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Goboony has a 1.3 star rating from 2 reviews. Consumers are mostly dissatisfied and report poor experiences and unresolved refunds.
Key Takeaways for Future Customers
- Goboony reviews note cheap services and an easy to use website.
- Expect difficulty contacting live support; website chat may be automated.
- Be cautious about bookings due to cancellations and potential lost campsite fees.
Negative Feedback / Risk Areas
- Frequent customer complaints about billing, refunds and cancellations.
- Reports of company acting in bad faith and siding with owners.
- Poor customer service response and no due diligence.
Positive Feedback
Reviewers mention low price options and an easy to use website.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Renting my Motorhome
I want to rent my motorhome through you. Therefore, I would like to arrange a chat to discuss it.
Need urgent assistance
I am urgently trying to contact a support person through email, WhatsApp and any means possible! Their customer service is utter rubbish.
Preferred solution: I want a customer service agent to contact me and resolve the issue.
User's recommendation: Unless they improve service save yourself the headache!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: Refund
- - Booking ref 5582E4 for a motor home in January.
- - Three payments totaling £561.15 were made.
- - On 11/6/24 the owner cancelled; no explanation.
Company fixed the issue and I have been provided with apology. Found another motor home and transferred money
I booked a motor home in January, booking ref 5582E4. I have made three payments totalling £561.15.
On 11/6/24, you emailed me to say the owner has cancelled, without any explanation! When will you refund?
User's recommendation: Not sure if I would book again as the owner of the motor home has cancelled without explaining why! We have booked and paid for 2 campsites and will lose that if we can’t find another motor home
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Newark, Delaware
Horrible experience April 2024
- - Bad experience with Goboony and the owner.
- - Car seat for 15-month-old not guaranteed.
- - Refund not issued; $1000 lost; escalation from Australia.
We had a very bad experience with Goboony and the owner of the vehicle, we were informed prior to confirming the booking the vehicle was suitable to take our 15-month baby as long as we provide the car seat. However, after we confirmed the booking, the owner couldn't guarantee it.
We terminated the agreement before the booking started to get a refund. As a result of the situation, Goboony didn't refund any of our monies. We are a family from Australia, and we lost the equivalent of $1000 for a trip we never took.
Goboony and the owner acted in bad faith. We are currently escalating the situation externally.
- Easy to use website
- Cheap services
- Company has no due diligence
- Company acts in bad faith
- Sides with owners despite the evidence provided
Preferred solution: Full refund
User's recommendation: Choose another campervan hire company
Brampton, Ontario
License issue while booking
- - Tried Edinburgh booking for Aug 28-Sep 8.
- - My driver's license photo had expired; I will renew tomorrow.
Tried booking for Edinburgh aug28 -sep8 but when sending my info I realized my photo drivers license had expired.tomorrow I will go and renew.will a copy of my old photo of and the new temporary one work
User's recommendation: Do not expect to be able to contact anyone other than a useless robot on their website chat
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