Goboony
Goboony Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Goboony has 1.8 star rating based on 3 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Cheap services, Easy to use website.
Cons: Company acts in bad faith, Company has no due diligence, Sides with owners despite the evidence provided.Recent recommendations regarding this business are as follows: "Unless they improve service save yourself the headache!", "Not sure if I would book again as the owner of the motor home has cancelled without explaining why! We have booked and paid for 2 campsites and will lose that if we can’t find another motor home", "Choose another campervan hire company", "Do not expect to be able to contact anyone other than a useless robot on their website chat".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Goboony has 1.8 star rating based on 3 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Cheap services, Easy to use website.
Cons: Company acts in bad faith, Company has no due diligence, Sides with owners despite the evidence provided.Recent recommendations regarding this business are as follows: "Unless they improve service save yourself the headache!", "Not sure if I would book again as the owner of the motor home has cancelled without explaining why! We have booked and paid for 2 campsites and will lose that if we can’t find another motor home", "Choose another campervan hire company", "Do not expect to be able to contact anyone other than a useless robot on their website chat".
Consumers are not pleased with Billing Practices and Exchange, Refund and Cancellation Policy. The price level of this organization is high according to consumer reviews.
Sydney, New South Wales
Need urgent assistance
I am urgently trying to contact a support person through email, WhatsApp and any means possible! Their customer service is utter rubbish.
Preferred solution: I want a customer service agent to contact me and resolve the issue.
User's recommendation: Unless they improve service save yourself the headache!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Lincoln, Lincolnshire
Resolved: Refund
Company fixed the issue and I have been provided with apology. Found another motor home and transferred money
I booked a motor home in January, booking ref 5582E4. I have made three payments totalling £561.15.
On 11/6/24, you emailed me to say the owner has cancelled, without any explanation! When will you refund?
User's recommendation: Not sure if I would book again as the owner of the motor home has cancelled without explaining why! We have booked and paid for 2 campsites and will lose that if we can’t find another motor home
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This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Newark, Delaware
Horrible experience April 2024
We had a very bad experience with Goboony and the owner of the vehicle, we were informed prior to confirming the booking the vehicle was suitable to take our 15-month baby as long as we provide the car seat. However, after we confirmed the booking, the owner couldn't guarantee it.
We terminated the agreement before the booking started to get a refund. As a result of the situation, Goboony didn't refund any of our monies. We are a family from Australia, and we lost the equivalent of $1000 for a trip we never took.
Goboony and the owner acted in bad faith. We are currently escalating the situation externally.
- Cheap services
- Easy to use website
- Company acts in bad faith
- Company has no due diligence
- Sides with owners despite the evidence provided
Preferred solution: Full refund
User's recommendation: Choose another campervan hire company
Brampton, Ontario
License issue while booking
Tried booking for Edinburgh aug28 -sep8 but when sending my info I realized my photo drivers license had expired.tomorrow I will go and renew.will a copy of my old photo of and the new temporary one work
User's recommendation: Do not expect to be able to contact anyone other than a useless robot on their website chat
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