filters
state:
Show
city:
Show
category:
Show
product:
Show
I have my tax return direct deposited into my account like I have been doing the past 3 years. So I took my kids to breakfast later we went shopping for clothes preparing to spend time before I leave town for trucking school for 6weeks last night they blocked my account side they had to identifiy me sent me to document upload that want even accept my I'd and I can't even reach a human being Thur customer service and no will return my emails I...
Read more
1.0
#1013025
On January 9th 2017, I transferred $120 to a merchant which the never got. I had to repay the merchant again the $120. I had to file dispute through Go Bank to find out what happened to the $120 and why didn't it return to my account if the merchant didn't get it. The dispute process took 2 weeks and my claimed was denied but no explaination was ever given as to why my claim was denied. When I would call GoBank the dispute department would not...
Read more
3.1
I didn't like
  • Would not return or answer my phone calls
  • Customer service
  • Unprofessional
#1013013
I needed to set up my GoBank debit card before I could ask any questions,i set everything up and i am ready to start,thank you very much.sorry for any inconvenience i am new to this type of banking and will learn as i go.i think my experience with GoBank will be very good,it sounds great and answers all my questions very well,and is there if i have a problem or questions i am unsure about.i hope i can download the right things i need like adobe...
Read more
4.9
I liked
  • All my experience
#1010138

Short Review for February 23, 2017

#1012959
1.5
Stolen Money and Horrible Service
Comment
Show

Gobank Card Replacement Review

#1012956
1.0
I have not spoken with any one yet I'm locked out of my account for what reason don't know have not received my new card yet and can't get any one on the phone my money sitting there can't get to it awesome this is so so awful
Comment
Show

Short Review for February 21, 2017, Other

#1011636
5.0
I lost my bank card and I would like a replacement.
Comment
Show

Gobank Card Replacement Review

#1011383
I had to report my card lost. How soon can i expect a new one and can i pay to have it mailed next day service?
Comment
Show
I can't retrieve my gobank account and need help not a happy camper!!
Read more
Hobbit_989

Hobbit_989 And I still
get NO DUCKING HELP !! I was trying to activate my card and now nothing is adding up nothing is matching up need some help now more now now more now now now no...

GOBANK is garbage. Can't access my account because it won't accept my password. I keep resetting g my password that by the way I never forgot, it must be something with their computer system. Customer service is a joke they keep apologizing but nonetheless, they can't seem to do anything, since everything is done online. I am considering talking to a lawyer about this. I have bills to pay and they don't really care. I am closing this account and...
Read more
1.7
#1007048
When I first got this account it was a very good bank. Checks with only take about three or four days to be deposited. Then they change the rule to 10 days. And that was only for personal checks. Now when I try to cash or deposit a cashier's check it takes almost 20 days. So this bank is no longer worth having an account with. It got worse and worse. I would advise for No One to have this account the monthly fee is high and customer service is...
Read more
1.2
#1006553
2 withdrawals appearred on my account from mexico unknown and unauthorized tge same day,it was pending,instead of them declining charges immediately,they allowed it to post before I could dispute it,refunded one charge,tgen claim I never disputed the other charge,I had to redispute the 2nd charge and now they are making wait 10 more days. Customer service is incompetent and has sucked every since I had the card,the process for unauthorized...
Read more
1.0
#1003696
I have a gobank debit card for almost 8 months now suddenly i check my account some company used my account and charge my card for $91.76 i called gobank and told the customer service that someone charge my card the CS told me to wait for a few days until they post the charges and it post it call us again i waited and they did post i called gobank Cs they said i need to fill up a dispute form and email it back to them and they will investigate i...
Read more
1.0
#999435
Go bank is junk. I bought a temporary card at Walmart and funded it with $180. I then attempted to activate my card which by the way is the only way you can use it. you cannot access your funds until you activate the card. I went through the whole activation process, but when it came to the security questions I got a phone call and upon returning to webpage my activation application had timed out. After timing out the website for go bank which...
Read more
I didn't like
  • Money magically disappers from account
  • Fraudulent business practices
  • Lack of concern about my card
#997243

Contact Gobank

Headquarters Address:
1188
Monrovia, CA 91017
Phone:
(888) 288-1843
More

Companies similar to Gobank

Top Rated Products Manufactured by Gobank

My debit card was hacked and it took me 2 days to finally reach a live person on the phone. The first day was "sorry we are having trchnical difficulties, try your call later". The second day, I kept getting disconnected. Long story short, i have over $1000 in the account currently that i cannot access. They refused to overnight a new debit card even after telling them i would pay for it. Their response is "you have to wait 7 business days for...
Read more