Goal Zero
Goal Zero Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Goal Zero has 2.2 star rating based on 2 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Courteous.
Cons: Quality control, Will update after solution.Review authors value the most Customer service. Consumers are not pleased with Diversity of Products or Services and Exchange, Refund and Cancellation Policy. The price level of this organization is high according to consumer reviews.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Goal Zero has 2.2 star rating based on 2 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Courteous.
Cons: Quality control, Will update after solution.Review authors value the most Customer service. Consumers are not pleased with Diversity of Products or Services and Exchange, Refund and Cancellation Policy. The price level of this organization is high according to consumer reviews.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Heber City, Utah
Tech assistancev
Losses charhge rapidly. Like to run diagnostics on 1400 & 1250.
Both units are 7 to 10 years old and have served well. Would like to know if anything can be done to preserve Or enhance the 1;00 life
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerOpen Box Be careful
Just received a yeti 1400 solar generator . The battery has about 80% capacity left .Thair website says Demo model or unused but returned.
It had some scuffs and a few minor nicks on it. I told goal zero before i ordered it ill buy it as long as the battey was in good shape;.He replied , ill check it myself ,and make a note of it.
So much for that ! I will keep you posted on how long this takes and what they send me this time.....
- Courteous
- Will update after solution
- Quality control
Preferred solution: Let the company propose a solution
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This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDefective products ---Lighthouse Core Lamp
I returned an air rifle at Cabellas and used the money to buy a Goalzero Lighthouse Core lamp. I drove back home (an hour one way with traffic) charged it up and turned it on.
It wouldn't turn off.
No matter what I tried.
So I drove back (another hour each way) and Cabellas nicely let me have another brand new unit. I repeated the process, charged it up and turned it on.
It ALSO wouldn't turn off. No matter what I tried.
I called Goalzero and politely raised Cain.
They sent me a THIRD Lighthouse Core Lamp, which amazingly turns off and on.
As I asked Goalzero in their on-site reviews sections: "who do you have managing your quality control sections in China: Larry, Moe and Curly? (The three stooges)".
- Quality control
Preferred solution: Let the company propose a solution
Update. The said defective unit now won't work at all.
I've probably used it 3-4 times total.
Each time I just charge it up and let it run until it discharges. I'm 57 years old and have bought thousands of items, this arguably was the worst of any of them.
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Goal zero was willing to solve all issues free of cost, even a complete refund. Tip of the cap to a solid consumer policy. Issues are resolved.