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Verified Reviewer New Reviewer

Open Box Be careful

2.3
Just received a yeti 1400 solar generator . The battery has about 80% capacity left .Thair website says Demo model or unused but returned. It had some scuffs and a few minor nicks on it. I told goal zero before i ordered it ill buy it as long as the battey was in good shape;.He replied , ill check it myself ,and make a note of it. So much for that ! I will keep you posted on how long this takes and what they send me this time.....
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#1790532

Goal zero was willing to solve all issues free of cost, even a complete refund. Tip of the cap to a solid consumer policy. Issues are resolved.

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#1731678 Review #1731678 is a subjective opinion of poster.
Pros
  • Courteous
Cons
  • Will update after solution
  • Quality control
Reason of review
Bad quality
Preferred solution
Let the company propose a solution

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer New Reviewer

Defective products ---Lighthouse Core Lamp

2.0
I returned an air rifle at Cabellas and used the money to buy a Goalzero Lighthouse Core lamp. I drove back home (an hour one way with traffic) charged it up and turned it on. It wouldn't turn off. No matter what I tried. So I drove back (another hour each way) and Cabellas nicely let me have another brand new unit. I repeated the process, charged it up and turned it on. It ALSO wouldn't turn off. No matter what I tried. I called Goalzero and politely raised Cain. They sent me a THIRD Lighthouse Core Lamp, which amazingly turns off and on. As I asked Goalzero in their on-site reviews sections: "who do you have managing your quality control sections in China: Larry, Moe and Curly? (The three stooges)".
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#1922036

Update. The said defective unit now won't work at all.

I've probably used it 3-4 times total.

Each time I just charge it up and let it run until it discharges. I'm 57 years old and have bought thousands of items, this arguably was the worst of any of them.

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#1562141 Review #1562141 is a subjective opinion of poster.
Cons
  • Quality control
Reason of review
Damaged or defective
Loss
$20
Preferred solution
Let the company propose a solution

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