Ripped off by go renter again.

So after leasing through go renter for over two years (and the rent goes up every year) I had a returned check because I had my Money in the wrong account. I knew it before go renter and took a certified check down to them on the 3rd, over $175 in fees in two days, and then they sent me a certified letter (another $35 dollar fee for the certified letter) telling me they will no longer accept personal checks from me. I already knew this, it's in my contract, besides they could have told me this on the third when I dropped off the certified letter. This is just another way for them to milk you for every penny they can. Do not believe the reviews you read on the go renter sight, they are also a scam written by the go renter employees. Also check out the BBB, they had an F but were finally kicked off due to so many complaints. Stay away from og renter!!! They are scandaless thieves.
View full review
ID
#507836 Review #507836 is a subjective opinion of poster.
Location
Phoenix, Arizona
Loss
$200
New Reviewer

Gorenters is a very bad business

i found a house i wanted to rent with my husband through go renters. They were really nice in the beginning and would answer any questions we had immediatley. as soon as we signed the contract to rent our home its like they vanished. we had several problems with them sending us certified letters about the cars being parked illegally near our house, but they were the neighbors cars and we tried calling and calling the gorenter company and no answer, we even called during the business ours and no answer.We decided to head to the phoenix office and give them a piece of our mind and they tried to tell us we never called them. Im never renting from them again
View full review
ID
#314265 Review #314265 is a subjective opinion of poster.
Location
Phoenix, Arizona
New Reviewer

Can't believe the idiocity....

I signed an 11 month lease with GoRenter, was not please with the company but loved the house and the owner of the house. Owner lowered our rent by 75.00 a month, when lease renewal came up GoRenter raised it by 75.00 again, so we actually saw a decrease in rent for three months. We had paid our rent in advanced so we actually didn;t see two months of the discount. 100 renewal fee, ok I checked around, this is average, but 100 just to type up my new lease?? Really?? Paid 400 pet deposit for first lease, new lease says o.oo paid and no pets allowed. Again, what??? Called three times, no one ever calls back....Putting in Notice Immediately....Don't get screwed over here...asked if I would get my original pet deposit back they said they show zero!!??
View full review
ID
#312824 Review #312824 is a subjective opinion of poster.
Location
Phoenix, Arizona
Loss
$1667
New Reviewer

Ripoff by Go Renters

I have to say, I wish I would have read some of the previous complaints about Go Renters. Because if I had, there is no way I would have ever rented a house from them. Everything that I have read since, is an absolute truth when dealing with this company. 1) There are hidden fees in everything that they do; from move-in to move-out. 2) The customer service (Team support) that they provide is horrible unless you are late with your rent payment. And then they seem to be "Johnny on the spot"; I was charged over $900 dollars in legal fees to fill an eviction notice in the month that I had given my 30 day notice...... I was charged $400 dollars for lawn service that included trimming, and pulling weeds..... 3) I have also learned that not only do they charge fees to the lessee, but they also charge fee to the lesser in the cases as well. So let me ask you a question; where do you think this company makes their money? If I ever come across someone that is either looking to rent a property, or someone that is looking for Property Management assistance you can be rest assured that the very first thing out of my mouth will be in no uncertain terms "STAY AS FAR AWAY FROM GO RENTERS AS YOU POSSIBLE CAN"..... And for all of you who have been as fortunate as I have been, kiss your Security Deposit good bye. You will never see it again, even if you follow the your agreement to the tee....
View full review
ID
#301029 Review #301029 is a subjective opinion of poster.
Location
Phoenix, Arizona
Loss
$1

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content

For more information read Blog article