GM Family First

Good afternoon On April 15, 2025 I purchased a Buick Envista from Bob Johnson Buick GMC 4389 Ridge Road Rochester NY 14626. I had originally been to the dealership on the 14th and found the vehicle I wanted.

I informed the salesman that I had the Family First GM discount and he told me to provide him with the number which I did. (100743****) When we were negotiating the trade in value of my 2017 Malibu he went from 7000 -**** reluctently. I ended up paying 22,477.78 on a 29,489.21 vehicle. There is nothing on my statement showing my Family First Discount and I did sign the paper authorizing it.

I was not told that they discounted it. My questin is can they discount it? They are a Family First Dealership and I had the appropriate information. Again, nothing was noted on my statement nor was I told anything.

I happen to notice this while going over my information at home. Thank you for your anticipated help.