Skip to content
  • Login
GM Card

GM Card

www.gmcard.com
What is your customer experience with GM Card?

GM Card Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • GM Card has 1.3 star rating based on 2 customer reviews. Consumers are mostly dissatisfied.

  • Rating Distribution
  • Pros: I use the gm card for points towards my next vehicle purchase, Perks and discounts.
    Cons: Employees do not no card details, Interest rate, Terrible customer service.

  • Recent recommendations regarding this business are as follows: "Do not even waste your years providing this company business, they only think of themselves and never about the consumer", "don't bother with GM their customer service people do not no the program and are unable to help", "I don't have a recommendation yet, I am hoping to hear from a supervisor".

View full overview ›
Anonymous
map-marker Minneapolis, Minnesota

Worst card of them all

This company will lead consumers to believe that they are earnings cash value dollars to use towards so many deals, and the reality is that they designed this card in a way that the only one that benefits from it is themselves, every point that you earn can only be used to buy GM items, it benefits the consumer 0 dollars towards anything else other than GM products, this is a sack of *** deal 100%

View full review

User's recommendation: Do not even waste your years providing this company business, they only think of themselves and never about the consumer

Jim R Ewn

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Terrible customer service

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Updated by user Apr 17, 2024

Contacted Marcus. They suck and have no authority to do anything and do not no how the card works

Original review Apr 09, 2024
Unfortunately when I set up my GM card auto pay it did not work and I missed a payment. I immediately set up auto pay again and payment was made.

I went on your chat and spent 30 minutes waiting and was told too bad they can't help. Transferred to supervisor, 30 minute wait, can't help. Called and spoke with customer service, can't help. At least the phone call only took 10 minutes.

GM gave me a number of perks and I was using the card every day but because of terrible customer service, I will no longer use the card and won't by GM products because of this experience. I spend 3000 to 4000 a month on my credit cards but will no longer use GM and will tell friends and family how terrible GM customer service is.
View full review
Loss:
$29
Pros:
  • Perks and discounts
Cons:
  • Employees do not no card details
  • Terrible customer service

Preferred solution: refund of late charge

User's recommendation: don't bother with GM their customer service people do not no the program and are unable to help

Mike B Kqe

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Not happy with the interest rate and no answer to why my rate is 18%

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

I called Cust Serv and the rep kept reading my a scripted message. I was trying to inquire about my interest rate.

View full review
Pros:
  • I use the gm card for points towards my next vehicle purchase
Cons:
  • Interest rate

Preferred solution: My interest rate reviewed

User's recommendation: I don't have a recommendation yet, I am hoping to hear from a supervisor

Thomas M Yqz
map-marker Berlin, Berlin

Ined Gm card tu return back tu the Michigan fur work only plase helpmy

Thomas Makos Germany 01-01-1970 .Adress -Otostrase34 Starnberg 82319 Germany .Plase helpmy fur GM Card tu return back tu the Michigan fur work only SSN-{{Redacted}} thanks thomas makos Germany.

View full review
Loss:
$500
Reason of review:
Work Experience or Job Application

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article