GM Card
GM Card Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
GM Card reviews: GM Card has a 1.8 star rating based on 2 customer reviews and consumers are mostly dissatisfied; rating distribution shows 100% unfavorable and reported issues include unclear interest rates and poor customer service.
Key Takeaways for Future Customers
- Expect limited rewards usable only on GM products and consider whether that fits your goals.
- Prepare for long customer service waits and potential auto-pay or billing complications.
Negative Feedback / Risk Areas
- Frequent GM Card customer complaints about terrible customer service and long hold times.
- Confusion over interest rates and billing with no clear explanations from reps.
- Rewards perceived as benefiting GM only, not cash value or broader redemption.
Positive Feedback
Cardholders note perks, discounts, and points toward a future vehicle purchase before service issues arose.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
GM Card reviews: GM Card has a 1.8 star rating based on 2 customer reviews and consumers are mostly dissatisfied; rating distribution shows 100% unfavorable and reported issues include unclear interest rates and poor customer service.
Key Takeaways for Future Customers
- Expect limited rewards usable only on GM products and consider whether that fits your goals.
- Prepare for long customer service waits and potential auto-pay or billing complications.
Negative Feedback / Risk Areas
- Frequent GM Card customer complaints about terrible customer service and long hold times.
- Confusion over interest rates and billing with no clear explanations from reps.
- Rewards perceived as benefiting GM only, not cash value or broader redemption.
Positive Feedback
Cardholders note perks, discounts, and points toward a future vehicle purchase before service issues arose.
Minneapolis, Minnesota
Worst card of them all
- - The card is marketed as cash value earnings and deals, but points are only usable for GM items, benefiting the company.
This company will lead consumers to believe that they are earnings cash value dollars to use towards so many deals, and the reality is that they designed this card in a way that the only one that benefits from it is themselves, every point that you earn can only be used to buy GM items, it benefits the consumer 0 dollars towards anything else other than GM products, this is a sack of *** deal 100%
User's recommendation: Do not even waste your years providing this company business, they only think of themselves and never about the consumer
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerTerrible customer service
- - Auto pay failed and a payment was missed; it was later processed after re-enabling auto pay.
- - Support delays via chat and phone; will stop using GM card.
Contacted Marcus. They suck and have no authority to do anything and do not no how the card works
I went on your chat and spent 30 minutes waiting and was told too bad they can't help. Transferred to supervisor, 30 minute wait, can't help. Called and spoke with customer service, can't help. At least the phone call only took 10 minutes.
GM gave me a number of perks and I was using the card every day but because of terrible customer service, I will no longer use the card and won't by GM products because of this experience. I spend 3000 to 4000 a month on my credit cards but will no longer use GM and will tell friends and family how terrible GM customer service is.
- Perks and discounts
- Employees do not no card details
- Terrible customer service
Preferred solution: refund of late charge
User's recommendation: don't bother with GM their customer service people do not no the program and are unable to help
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNot happy with the interest rate and no answer to why my rate is 18%
I called Cust Serv and the rep kept reading my a scripted message. I was trying to inquire about my interest rate.
- I use the gm card for points towards my next vehicle purchase
- Interest rate
Preferred solution: My interest rate reviewed
User's recommendation: I don't have a recommendation yet, I am hoping to hear from a supervisor
Ined Gm card tu return back tu the Michigan fur work only plase helpmy
Thomas Makos Germany 01-01-1970 .Adress -Otostrase34 Starnberg 82319 Germany .Plase helpmy fur GM Card tu return back tu the Michigan fur work only SSN-{{Redacted}} thanks thomas makos Germany.
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