Amr A Cgw

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| map-marker New York, New York

Product issues new

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Gluck Solutions - Product issues new
Gluck Solutions - Product issues new - Image 2
Subject: Urgent: There is a defect with our Glick air fryer - we require an immediate solution Dear Customer Service, I hope this email finds you well. My name is Amr Amin, and I recently received a Glick 20 Qt Air Fryer as a gift. However, I am disappointed to report that upon trying to use it for the first time, the product failed to work, resulting in a worrying Explosion message. In accordance with the 1-year warranty provided with the product, I will contact you to address this issue immediately. Unfortunately, my attempts to contact your company have not been responded to. This lack of communication is extremely concerning, especially given the potential safety implications of a malfunctioning device. Furthermore, I also reached out to Amazon for assistance, but unfortunately, their response was far from satisfactory, which is unexpected given their famous customer service standards. I am writing to urge you to take immediate action to resolve this matter. I expect replacement to another new one because it is under the warranty, and I believe it is my right as a customer to receive a timely and effective resolution. I appreciate your immediate attention to this matter and expect a prompt resolution. Thank you for your understanding and cooperation. sincerely, Amr Amin
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Preferred solution: Deliver product or service ordered

User's recommendation: Maybe if they solved

Anna D Uvd

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| map-marker New York, New York

Can't get tray out if top?

Gluck Solutions - Can't get tray out if top?
Gluck Solutions - Can't get tray out if top? - Image 2
Gluck Solutions - Can't get tray out if top? - Image 3
New Gluck air fryer, after unpacking we saw there was tray at the top but we cant get it out, should it be taken out? It seems to Be the 5th mess tray. Also no recipe book.
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Preferred solution: Solution

Anonymous
map-marker Bronx, New York

Not trustworthy

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If Errol Gluck has a Chance PhD, why wont he say where he got it? If he doesnt have a license, why does he charge so much money?
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User's recommendation: Avoid him

Anonymous

Con Artist and Quack

Errol Gluck claims he's a PhD, but won't say where he got the degree from, doesn't inform his clients that he' not licensed, tried to get me to buy expensive vitamins from him, promised me that he'd get me a job doing voice-overs for cartoons and movies, and promised he could get me lots of other jobs too. He charge anywhere from $200-250 a session and kept promising me all kinds of jobs in order to keep me coming back again and again.
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