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GLS Canada

GLS Canada

gls-canada.com
What is your customer experience with GLS Canada?

GLS Canada Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

GLS Canada has 1.0 star rating based on 1 customer review. Consumers are mostly dissatisfied and recent recommendations say "Avoid!" and "Don't use for shipping".

Positive Feedback

There are no notable positives in GLS Canada reviews; consumers report dissatisfaction with customer service, product diversity, and high price level.

Negative Feedback / Risk Areas

  • Repeated missed pickups and failed deliveries are common GLS Canada customer complaints.
  • Misdirected parcels and slow resolution from support agents create delivery delays.
  • Responses to criticism are described as misleading, harming trust in customer service.

Key Takeaways for Future Customers

  • Expect potential delivery errors and poor support; avoid for critical shipments.
  • Check recent GLS Canada reviews before choosing shipping and consider alternatives like Purolator.
View full overview ›

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Anonymous
map-marker Philadelphia, Pennsylvania

Failed to show up 2 days in a row despite continual promises

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AI Highlights
  • - Micky did not call back after saying he would; an hour passed.
  • - They reply to negative reviews with lies to seem less culpable.

Micky would not call me back even though he kept saying "I'll call you right back"... Hour goes by.

They also reply to negative reviews with lies to make themselves sound less culpalble. Really gross sketchy business.

User's recommendation: Avoid!

View full review
Fabian D Owm

Missdirected the parcel twice....

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AI Highlights
  • - GLS sent the parcel to the wrong city, causing delays.
  • - An agent promised 24-hour delivery, but the parcel moved again and is now due Monday.

Ordered plumbing parts for house water. GLS sent the parcel to wrong city (thursday)...then i called and spoke to a agent..she was telling me that i would recieve the parcel in 24 hours (friday).

I got a call the this morning (friday) day saying the the parcel is now in another city and i would only get in monday. Your company is incompetent.

This is not the.first time I have issues with dicom*gls) ...To all who use this company..stay away..it sticks!! USE PUROLATOR..THEY HAVE IT TOGETHER.

Regards

Fabian

Cons:
  • Incompetent

Preferred solution: Never use this company again

User's recommendation: Don't use for shipping

View full review

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