Anonymous
map-marker Brooklyn, New York

I want to return

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Hi, I bought 2 products but very much not satisfied. They basically do nothing to my skin and all what promised is clearly a scam. I would like to return them.
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User's recommendation: It’s more a tik tok trend rather than real quality stuff

Robin R Fed

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker New York, New York

They didn't send what I ordered and I can't get a response!I'm out a bunch of $

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Glow Recipe - They didn't send what I ordered and I can't get a response!I'm out a bunch of $
Glow Recipe - They didn't send what I ordered and I can't get a response!I'm out a bunch... - Image 2
Glow Recipe - They didn't send what I ordered and I can't get a response!I'm out a bunch... - Image 3
Glow Recipe - They didn't send what I ordered and I can't get a response!I'm out a bunch... - Image 4
I ordered 3 glow baby sets for my granddaughters and 1 blueberry cleanser. They sent my cleanser and one bottle of glow serum. No sets for my granddaughters! The sets are a big part of their Christmas gifts. Summer responded and ask For a photo of they sent and s tracking number. I did and she hasnt responded. I am disappointed with the way I am being treated, This is stressful! Please contact me send me my 3 gift sets! I will pay for the serum they sent by mistake Thank you!
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Loss:
$123
Pros:
  • Great product
Cons:
  • Terrible customer service

Preferred solution: Deliver product or service ordered

User's recommendation: Respond to customers!!!!!

Maria A Gxm

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer

Haven't received my refund or order

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Glow Recipe - Haven't received my refund or order
Glow Recipe - Haven't received my refund or order - Image 2
This is in reference of order number 546184. I never received the product nor a refund. Carrier return product as damaged and delivery was never attempted. I sent several emails and got no response.
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Loss:
$95

Preferred solution: Deliver product or service ordered

Xiomara R Zvk

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker New York, New York

For a return

I bought a watermelon glow toner on Sephora on 12/17/2022 and I started using it last week and I got a very bad rash reaction, so I would like to get my money back . Please
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Loss:
$34

Preferred solution: Full refund

Anonymous

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Salisbury, Maryland

Package lost

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Glow Recipe - Package lost
my package said i was delivered but its not here. i tried to get a hold of the shipping company but its hard to get a hold of a actual person instead of an ai. i was wondering if i could get a replacement or a refund.
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safdar n

Of wholesele account opening

hello dear team i am hear for wholesale account to open with you i very intrested in your brand products and i want to buy from you the product on wholesale price and this will be benifet for both us
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Preferred solution: Price reduction

Anonymous
map-marker Albuquerque, New Mexico

Damage and missing product

I ordered a lip balm over a month ago it took forever to arrive. When it finally arrived the Fed Ex delivery guy informed me that the product was missing and the package was damaged. I denied the package then he stated that I needed to contact you all to get my purchase figured out. I have had no luck with an answer from customer service.. I am very frustrated at this point.
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