GlossGenius Reviews
GlossGenius Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
GlossGenius has a 2.0 star rating from 3 reviews with mostly dissatisfied customers and 67% unfavorable feedback; recent recommendations include "Stay away" and complaints about wait times.
Key Takeaways for Future Customers
- Check recent GlossGenius reviews for recurring service issues before subscribing.
- Expect limited phone support and potentially long hold times when contacting customer service.
- Confirm billing, refunds, and reactivation timelines up front due to reported delays.
Negative Feedback / Risk Areas
- Repeated call disconnections and unreturned calls in customer service interactions.
- Billing problems and account reactivation delays causing service interruptions.
- Checkout and payment errors preventing client payments and marking orders as paid.
Positive Feedback
There are no positive highlights in the provided reviews; price level is noted as high by consumers.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
GlossGenius has a 2.0 star rating from 3 reviews with mostly dissatisfied customers and 67% unfavorable feedback; recent recommendations include "Stay away" and complaints about wait times.
Key Takeaways for Future Customers
- Check recent GlossGenius reviews for recurring service issues before subscribing.
- Expect limited phone support and potentially long hold times when contacting customer service.
- Confirm billing, refunds, and reactivation timelines up front due to reported delays.
Negative Feedback / Risk Areas
- Repeated call disconnections and unreturned calls in customer service interactions.
- Billing problems and account reactivation delays causing service interruptions.
- Checkout and payment errors preventing client payments and marking orders as paid.
Positive Feedback
There are no positive highlights in the provided reviews; price level is noted as high by consumers.
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Verified Reviewer
Customer service
The guy just dropped the call. I need better customer service and to be able to talk to a person directly about the code and stuff.
Preferred solution: A call please so someone can help and set up some issues
Issue is not resolved, they disconnected call twice. They sid they couldn't hear me. I'm trying to run my business and issue is not resolved. They say they will call you back and they don't even emai
I cannot "checkout" any of my clients in an form of payment, say "Error". Also, cannot "mark as paid". I have only had this system for a little over a week.
Need help
- - Blocked-off times still let people book appointments.
- - I waited about 30 minutes on hold; I was told the wait would be five minutes.
I needed to talk to someone about when we have our books blocked off it still letting people book an appointment. But after telling me the wait was no longer than 5 minutes I sit on hold going on 30 minutes and I dont have time to do that so I had to hang up. With no help we need that fixed because we are busy but dont have time to wait
User's recommendation: Don’t say it’s going to be less than 5 minutes when it’s not
My account is not activated yet i paid for restoration
My account was temporary out of service due to like a payment. I paid my payment today and yet my site is not reactivated.
Seattle, Washington
Won't let me put code into app
- - I couldn't download the product.
- - I was sent to a third party for setup; they couldn't help and charged me, so I won't recommend this product.
I wasn't able to download your product. Then you sent me to a third party to help set it up.
They had no idea what I was talking about. They charged me and I had to request a refund. Your customer service is terrible.
I went with another company that actually walked me through the process. wouldn't recommend this product to anyone.
User's recommendation: Stay away
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