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I was charged with data charges, and games. I called 211 and in the end such charges were removed. I asked Globe to provide me the exact date and time when i consumed such charges.They were not able to provide me any. Hence, they approved to deduct said charges in my bill. Same thing happened to my mother-in-law. Her Globe plan is only P399.00 per month but she was being charged almost P3,500.00 per month. She paid more than P3,000.00 last...
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3.9
I didn't like
  • Excess bills
#993601
To Globe,May I ask bakit wala ayong hard copy ng monthly bills.Tapos all of a sudden tatawag kayo na may overdue kami,naipon.Tapos sabi libre pag globe to globe minsan gamitin parang laki ng charge?Tapos Hindi ninyo maipaliwanag ang charges ninyo,keso may tawag,wala naman tao sa house at if tumawag meron FB Skype but need to use the landline phone just to call the relatives Nong pasko.ang laki ng bills (Hindenburg charges) ninyo grabeh..Halos...
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1.0
#992579
Globe is run by a band of thieves, they can and they will steal your money daily, you have no control over this, call customer service with your complaint, a band of losers, who have already been told , we steal everything just run the customer around till he gives up, *** Company go *** yourself. blah blah blah blah blah blah blah This Company is a piece of garbage, if you deal with them , you deserve everything you get. no customer service,...
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Anonymous

Anonymous Two days ago i had 99 pesos worth of credits, then Loadwatch keeps poppin up my screen stating deductions on mobile internet service when i already had mobile data off 3 days ...

1.0
I didn't like
  • Garbage company
#964034

Short Review for February 20, 2017

#1011035
Bad internet service Slow, weak
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Spotify Music Review

#929894
1.6
Customer muntik ng atakihin sa puso dahil tumawag sa Globe!!! These reps made me wait for hours. Allen ID#zetl5536 Marjun ID#460566 Next time I'll record the full convo.
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Mobile Plan Review

#902814
1.0
I was barred of using my line since June. In line with that, I haven't used my line since June up to now. But I received an E-bill indicating my bill for July to August which I did not get any benefit from it. Sus Globe, nawng kaayug kwarta.
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Supersurf200 Review

#868126
1.1
Signal is too slow that u can't even make a proper call on fb messenger. When u search on google my network always appear offline. Really annoying.It was a waste of money to even register on their internet promos. I regret I still reloaded this sim.
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I hope President du30 take matters in his own hand because for this months alone Globe have taken away more than 2k from me just for failed registration to supersurf promos...I
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Anonymous

Anonymous Two days ago i had 99 pesos worth of credits, then Loadwatch keeps poppin up my screen stating deductions on mobile internet service when i already had mobile data off 3 days...

#960181
Complaint agaisn't Globe Telecome I have been calling globe and ask for their consideration to make a proper billing on my account and do proper computation and adjustments for unreasonable charges because they are not used by me like "local charges and games subscriptions". Everytime I call globe costumer service i have to waste a lot of time a minimum of 2 to four hours because they will transfer me to different service crews who will handle...
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i am complaining about the extra charges in my statement of account last 2 months ago..they charged me for a reconnection fee which is i am the one who processed it..and complaining with the last 2 persons i talked to in your customer service who processed it were such a real *** for not putting the reference number they gave me..so up to now its not showing in my statement of account..those 2 employees named: John Philip Olgado ID#ZTM 03034 and...
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1.3
I didn't like
  • Takes long to resolve a complaint
  • Snuck in charges
  • Bad customer service
#935697
Since my last call just two days ago, Globe Telecom has reached rock bottom – and continues to dig. Globe, the Philippine telco company is seriously lost, like a wandering toddler about to fall off a cliff, oblivious to the abyss below. Soon, when newly elected President Duterte invites a few foreign Telcos into the Philippines this undersized phallic organization of mis-communication and dicknology will possibly realize what a snotty nosed...
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I can't understand what's wrong with your system. I was startled to see Load watch telling me that I am being charged Php5.00 for using the internet service when my cellular data connection is turned off. I am using our PLDT home wifi all the time and even checked my settings immediately to confirm I am not connected to your data services. This was not the first time. I have had this experience before but did not mind it thinking it was just a...
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Anonymous

Anonymous Omg unbelievable. I am literally in the same boat, I am frm England and study in Cebu and this is exactly the same case as me. Home broadband with PLDT and mobile net with Glo...

August 14, 2016 Dear Globe Philippines: I am G-one T. Paisones; a plan user of Go Surf Plan 999. I will ask your assistance regarding my excess bill in my plan. Below are the details of my contacts and account: Name: G-one T. Paisones Address: Andil, Baroy, Lanao del Norte Plan: Go Surf Plan 999 Globe Tattoo Sim Number: 09778345708 Account Number: [REDACTED]Contact number: 09274291191 I would like to request to get refund or eliminate the...
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1.1
I didn't like
  • Excess bills
#900140

Contact Globe Telecom

Headquarters Address:
Globe Telecom
The Globe Tower, 32nd st. cor 7th ave
Bonifacio Global City, Taguig 1634
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I subscribed 5MB LTE and pay 1599/month since beginning of July , but the service only up to 0.5 MB the all month , I have call Glob service more than 3 times , They promise to conduct a remote site test , but they never do it , and promise have technician to feedback me , but never!! Globe service just stood me up !!!! a scam , a cheater !!!! they even didnt check if can provide 5MB service or not before installation .just hurry up to get...
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I didn't like
  • Fake promises
#890676