New Reviewer

Transfer of timeshare

In 2019 we traded in our timeshare 1 week with Raintree resorts for Palace resorts. Now we are in 2023 and are still dealing with Raintree Vacation Club billing us for maintenance fees. Have called and emailed GlobalTransfer Inc many times and they have still not transferred ownership. This has cost us alot of money and aggravation. Palace resorts also will not help. They keep referring us back to Global. What a mess the person I was working with is Lisa Garcia and now Im being transferred to Laura. Still no answers.

User's recommendation: Do not use for any service.

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ID
#4270853 Review #4270853 is a subjective opinion of poster.
Location
Miami, Florida
Cons
  • That they do not follow through with contract
Loss
$1915
Preferred solution
That they transfer owner ship of our timeshare.

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Verified Reviewer
New Reviewer

Work not completed after 3 years

Global Resort Transfer - Work not completed after 3 years
Update by user Apr 14, 2022

Over March and April 2022, I have emailed, called, and written letters to Global Resort Transfer. They have never responded.

Original review posted by user Mar 14, 2022
Since 2019 I have been waiting for Global Resort Transfer to complete the title transfer for a time-share with Country Hideaway Condo Assn. After 3 years all I have gotten is a $900 in fees and the run around. I have called and emailed many, many times and still, 3 years later, my transfer is not complete.

User's recommendation: Do not do business with Global Resort Transfer or their affiliates.

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ID
#3405123 Review #3405123 is a subjective opinion of poster.
Cons
  • Do not follow through with their committments
Loss
$2604
Preferred solution
Deliver product or service ordered

They wont give you the incentives after transfer is complete

Last Year I got timeshares from Sean Singletary a Broker from Florida.He uses email address seanstimeshares@***.com who is a seller of timeshares at EBAY. When I purchased the timeshares a person named Elizabeth Carvajal a person that works at Global Resort Transfer was the one handling all my files. This year she quit the company and Laura Acosta Manager took over my files problem is Laura is giving me huge round a rounds for the incentives they owe me. I still have 2 incentives that have not been sent to me even though the files closed months ago. I have emailed Laura Acosta even requested a call back and she never does either or. They have a long history of return checks and customers not sent the incentive checks. All you have to do is research the title company and you will see tons of complaints about that. Also according to my bank as of 5/15/2019 it seems the last incentive of $250 is going to bounce. But this has not been confirmed yet till the end of the week. When you ask the workers about the issue of return checks they say that's normal in a company to have return checks. But not to be concern about return checks because they always get paid on time. One thing that is superweird is that this title company does not use Escrow to store the incentives and a lot of the issues the title company has point back to Sean a broker from Florida. If you ask me according to my research they are both not running a legal business. I would look into Sean as well the broker from Florida. All I want is my incentives that they owe me and hope for not returned checks. Laura Acosta has always avoided to contact me on the phone. According to personal, she works from 10 am to 2 pm most of the time Eastern time. The new address for Global Resort Transfer is 8900 SW 107th AVE Suite #305 Miami Fl phone-305-595-**** fax-305-459-**** email for Laura-lauraacosta@***.com
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ID
#1535396 Review #1535396 is a subjective opinion of poster.
Reason of review
Poor customer service
Junior Reviewer

Poor Customer Contract Service