Juliet P Ltq
map-marker Miami, Florida

Transfer of timeshare

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In 2019 we traded in our timeshare 1 week with Raintree resorts for Palace resorts. Now we are in 2023 and are still dealing with Raintree Vacation Club billing us for maintenance fees. Have called and emailed GlobalTransfer Inc many times and they have still not transferred ownership. This has cost us alot of money and aggravation. Palace resorts also will not help. They keep referring us back to Global. What a mess the person I was working with is Lisa Garcia and now Im being transferred to Laura. Still no answers.
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Loss:
$1915
Cons:
  • That they do not follow through with contract

Preferred solution: That they transfer owner ship of our timeshare.

User's recommendation: Do not use for any service

Helena H Vtu

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Work not completed after 3 years

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Global Resort Transfer - Work not completed after 3 years
Updated by user Apr 14, 2022

Over March and April 2022, I have emailed, called, and written letters to Global Resort Transfer. They have never responded.

Original review Mar 14, 2022
Since 2019 I have been waiting for Global Resort Transfer to complete the title transfer for a time-share with Country Hideaway Condo Assn. After 3 years all I have gotten is a $900 in fees and the run around. I have called and emailed many, many times and still, 3 years later, my transfer is not complete.
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Loss:
$2604
Cons:
  • Do not follow through with their committments

Preferred solution: Deliver product or service ordered

User's recommendation: Do not do business with Global Resort Transfer or their affiliates.

Anonymous

They wont give you the incentives after transfer is complete

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Last Year I got timeshares from Sean Singletary a Broker from Florida.He uses email address seanstimeshares@***.com who is a seller of timeshares at EBAY. When I purchased the timeshares a person named Elizabeth Carvajal a person that works at Global Resort Transfer was the one handling all my files. This year she quit the company and Laura Acosta Manager took over my files problem is Laura is giving me huge round a rounds for the incentives they owe me. I still have 2 incentives that have not been sent to me even though the files closed months ago. I have emailed Laura Acosta even requested a call back and she never does either or. They have a long history of return checks and customers not sent the incentive checks. All you have to do is research the title company and you will see tons of complaints about that. Also according to my bank as of 5/15/2019 it seems the last incentive of $250 is going to bounce. But this has not been confirmed yet till the end of the week. When you ask the workers about the issue of return checks they say that's normal in a company to have return checks. But not to be concern about return checks because they always get paid on time. One thing that is superweird is that this title company does not use Escrow to store the incentives and a lot of the issues the title company has point back to Sean a broker from Florida. If you ask me according to my research they are both not running a legal business. I would look into Sean as well the broker from Florida. All I want is my incentives that they owe me and hope for not returned checks. Laura Acosta has always avoided to contact me on the phone. According to personal, she works from 10 am to 2 pm most of the time Eastern time. The new address for Global Resort Transfer is 8900 SW 107th AVE Suite #305 Miami Fl phone-305-595-**** fax-305-459-**** email for Laura-lauraacosta@***.com
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Reason of review:
Poor customer service
Paul M Iez
map-marker Miami, Florida

Poor Customer Contract Service

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Global Resort Transfer - Poor Customer Contract Service
On February 8, 2016 I attended a Member Update Presentation at Vida Vacations (which is the timeshare sales division of Grupo Vidanta) in Nuevo Vallarta, Nayarit (Mexico). I owned a one bedroom at the Grand Bliss (a Vidanta Resort), and agreed to trade into the Grand Luxxe Residential Loft (another Vidanta Resort). Vida Vacations provided an equity credit, and I agreed to surrender 3 timeshares: Condominio Solamar Inn (in Mazatlan, Sinaloa (Mexico)); Westgate Towers (in Kissimmee, FL (USA)); and Bel Air Collection (MPV 25095)(which operates several resorts in Mexico). At the time of the equity trade-in at Vida Vacations and later through email correspondence with Global Resort Transfer, I mentioned that Westgate Resorts had enacted a Right of First Refusal policy, several years after I purchased my timeshare. It would have cost more money to trade-in my timeshare with Solamar Inn, so I elected the option of buying back my timeshare rights with Solamar Inn from Global Resort Transfer. At this point the Westgate Towers and the Bel Air membership were assigned to Global Resort Transfer. In 2017, more than a year after the upgrade at Vida Vacations, Global Vacation Trade found a buyer for the Westgate Towers timeshare (which was presented to Westgate Resorts). On June 27, 2017 Westgate Resorts elected to exercise their Right of First Refusal. On September 14, 2017 Westgate Resorts indicated they had submitted the appropriate documentation to the County to transfer the deed. Then on November 7th, I received an email from Elizabeth Carvajal (for Global Resort Transfer) indicating she had found another buyer. Since Westgate had already exercised their option, the email from Ms. Carvajal had no logic. Now it is early December 2017, and I have never received a status report on the Bel Air Collection membership transfer. Bel Air Collection has sent an invoice for the 2017 and 2018 maintenance fees, which has not been paid. The agreement (as executed at Vida Vacations) was that I would be responsible for the 2016 maintenance fee, but not for future year maintenance fees. I believe Global Resort Transfer has intentially delayed finding an owner for the Bel Air Collections membership. It appears to me that Global Resort Transfer operates a "silent auction", with $1 USD as the minimum bid. Eventually, somebody agrees to pay a dollar (plus any fees/late charges) to become the new owner of a timeshare. I agreed to pay $350 USD for filing fees, and $500 USD for processing fee to Global Vacation Trade. It is Global Vacation Trade OR Global Resort Transfer's responsibility to find an owner of the Bel Air Collection membership. I was never informed that Global Vacation Trade would take more than 21 months to complete their contractual obligations.
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Reason of review:
Order processing issue
Anonymous
map-marker Portsmouth, Virginia

Short Review on October&nbs-04:00;17,&nbs-04:00;2016

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I've had nothing but great things to say about. My tranfer went great. Ive no issue with them.
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Reason of review:
Good quality
Anonymous
map-marker Sheboygan Falls, Wisconsin

Global Resort Transfer ineffective and costly to transfer timeshare

We bought a membership to Palace Resorts in January, 2011 based on their agreement to take ownership of our timeshare week. Palace Resorts contracted with Global Resort Transfer to take our timeshare week at Mountainside Lodge. The past 14 months have been a nightmare attempting to complete the transfer. Global Resort Transfer rarely responds to emails or phone calls.

Their neglect has now resulted in my responsibility to pay 2012 maintenance fees. They owe me $873. They have refused to pay the fees, instead blaming Mountainside Lodge. I've been copying member services at Palace Resorts hoping they will intervene.

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4 comments
Guest

We bought $20,000 Palace Elite membership from Palace Resorts for 30% down and payment of $291 per month because of their offer to take our Vista Mirrage Palm Springs timeshare off our hands in Trade and to reduce our membership cost from $40,000 USD to $20,000 USD. We only bought the membership as a way to not have the timeshare maintence bill any longer.

We were told by their attorney to email ownership docs to Member Services email account. We did and a year latter learned they did nothing. To address the issue and get Global Resort Transfer to work on the transfer, Palice charged us $1,600. The year lost hast cost me two more years of maintenance fees and a fruadulent billing by Palace for $1,600.

The long game here is to keep billing members for membershp each month for as long as it takes the member to realize he has been dupped. I strongly recommend not doing business with either of these two companies!

Despite my investment, I will never set foot in a Palice property. Note there is a Facebook group called Palace Not so Elite full of angry complaints.If it were realistic to sue Palice Resorts in Mexico, I would.

Guest

AMEN

Guest

We are having a terrible issue with our transfer!! Through Palace Premier Resorts we sold our timeshare, they used this company.

Palace Resorts/Global Transfers International Inc did not provide us with the correct paperwork/documents to sign (part of Global's scam). We are now being sued for $1000s because, five years after thinking we've sold the timeshare, we haven't because the correct paperwork was not filed.

We are in default of years worth of maintenance fees! Global do this on purpose!!!!

Guest

I agree with you, we have the same problem but with 100+ Resort from them. We are bulk buyers.. Good Luck. The Names of these part time scammers are Sean Singletary and this Loser... I am not ever going to go away until they pay me $200 Per every contract in 2011 and 2012 completed!!!! Search querySafeSearch On.OptionsAdvanced Search

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.Search resultsGlobal Resort Transfer Business Review in Miami, FL - South ...

BBB has determined that Global Resort Transfer meets BBB accreditation standards, which ... Principal: Mr. Robert Reagin (President) Customer Contact: Ms. Melissa ...

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Global Resort Transfer, Inc. has a location in Miami, FL. Active officers include Robert C Reagin. Global Resort Transfer, Inc. filed as a Domestic for Profit ...

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Robert C Reagin of Global Resort Transfer - Miami, FL 33156

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Rob Reagin Title President at Global Resort Transfer Demographic info Miami/Fort Lauderdale Area | Real Estate Current: President at Global Resort Transfer

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Closing company question - Timeshare Users Group Online ...

Timesharing > Buying, Selling, Renting ... Anybody ever dealt with Global Resort Transfer as their closing company. This is an ... The seller does business under ...

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LHVC LIFESTYLE CROWN VILLAS DOMINICAN REPUBLIC TIMESHARE FREE ...

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