Maximillian S Jbq

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Verified Reviewer
| map-marker Larkspur, California

They took my money and their program is worthless. They don't have the ability to recover funds from a crypto scam

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Global Refund Group - They took my money and their program is worthless. They don't have...

This company is a 100% scam. I paid many thousands of dollars and after 6 months of spending over 200 hours of my own work; I received nothing but headaches and empty promises.

The sales person and lead scammer is Sean Hughes. They have a customer service representative named Sophia Smith. She works in Ukraine and has opposite working hours for US citizens. She almost always took 4 days to answer my questions.

They outsource their forensic research which turned out to be defective. I am now working with the Northern California Computer Crimes Task Force and their forensic information is different than Global Refund Group. I have many many horrible experiences with this company. Feel free to ask me questions; I don't want anyone else to be scammed as I was for the second time.tay S

From: maxxsherman40@***.net

Sent: Thursday, February 22, 2024 10:47 AM

To: 'Sophia Smith' ; 'sean.h@***.com' ; 'admin@***.com'

Subject: RE: [OKX] Re: Fraudulent Activity - California Law Enforcement reference number: PA24-0****

To: Sophia Smith, Sean Hughes and Etie Haimovith,

Sophias Smiths constant delays in responding to questions that I ask regarding my case are lasting 2 to 5 or more business days.

These delays are severely negatively impacting the ability for me to recover my stolen funds from the fraudsters. I sent two emails to Sophia during the past 5 days that require immediate attention because they require responding to emails to and from the cyrpto exchanges that my stolen funds were transferred to. One of them is below and I will send the other one next.

At this point I am concerned that your company is a scam and only interested in my retainer fee. Based on Sophia Smiths constant delayed communication, refusal to answer many of my reasonable questions, and poorly constructed California Law Enforcement document, I am led to believe that Global Refund Group does not have the ability to assist me with recovering my funds.

The contract that I signed ends on March 29, 2024, and I have a strong suspicion that Global Refund Group is attempting to cause me such incredible frustration from Global Refund Groups severe unprofessional business practices that will encourage me to give up after the contract expires.

If this is a scam, I will use every legal method to recover the $18,000.00 retainer fee that I paid to Global Refund Group and contact Wyoming Secretary of State and other US business regulator offices. If this is not a scam, I expect that Sophia Smith or another person from Global Refund Group will respond to all my questions that are necessary to move my case forward towards recovering the funds that were stolen from me within 48 hours during the business week. I also expect legitimate and specific answers instead of generalized and meaningless responses that I have occasionally received from Sophia Smith.

If Global Refund Group has a team of forensic experts working for or with them, the questions that I have asked and the questions that the email below from OKX, should receive a response within 48 hours.

The answers to the questions appear to be in the forensic report. Your recent delayed response leads me to believe that Global Refund Group dose not have a team working with you that is capable of answering the questions below that are in the forensic report that Global Refund Group sent to me.

-Maximillan Sherman

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Loss:
$18
Cons:
  • Response time often took seve days sent defective forensic repor

Preferred solution: Full refund

User's recommendation: Do not hire this company

Hamid B Sgc

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Verified Buyer
| map-marker Mequon, Wisconsin

I am a victim of frud. I am 69 years old and lost aroun $60.000.00 . I was searching on line to see if i can fund someone to recover this lost. This company approached me several times .

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Global Refund Group - I am a victim of frud. I am 69 years old and lost aroun $60.000.00...

This company is a total scam . Do not waste your money.

Do not send good money after the bad money. They convince that they would be able to trace the money and if it is necessary they will subpoena the bank and take them to court and recover the lost money. The whole thing was lie. Only thig they have done send 3 email to forward to 3 different recipient .

Off course non of them has been replied by anyone and remain un answer. After six month they said the global refund group contract with me is over and they can not do anything. Non of those claim they have mentionied to me at the time of contract to be signed. I am sorry for you, if you are a victum ,but do not let this people to foul you for second time.

This company is a total Frud and scammer. Do not waist your time and money with Global refund group.

View full review
Loss:
$4000
Pros:
  • Respond to email and call fast
Cons:
  • No result

Preferred solution: Full refund

User's recommendation: Do not hire this company. They are total Fraud and big scammer

Grant G Ukj

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Verified Reviewer

Don't trust Global Refund Group

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The people at GRG told me they would investigate my scammed case, specifically as it related to Binance and Crypto.Com, but all they did was send a few email templates with terrible grammar for me to send to my bank asserting the bank should refund me when the bank had no part to play in the scam. GRG did nothing whatsoever, they just established a no risk contact and waited for it to lapse.

GRG acted in the same way as the scammers!

View full review
Loss:
$9000

Preferred solution: The service they promised to provide

User's recommendation: Don't get scammed of course, but if you do, don't turn to GRG

1 comment
Shanti Jir

Thank you for your insight on GRG.

John K Ggg

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Verified Reviewer
| map-marker Larnaca, Larnaka

Left scammed by this so called company

I was promised that global refund could get my funds back. Many phone calls from them explaining processes etc, some badly written letters and no funds received back.

They then asked for another 10% upfront payment to continue the case.

They said it was based on a six month contract though they can never produce a contract despite been asked.

They also go very quiet once the upfront initial payment is made. 4.5 months without a response from them.

View full review
Loss:
$7500
Pros:
  • Are definitely no pros
Cons:
  • Are con artists

Preferred solution: Full refund

User's recommendation: Stay away from this lot

Yomara Iqh

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Verified Reviewer
| map-marker Cambridge, Ontario

I just got hired this company

I paid this company $1,400 Canadian dollars to begin my case. I sent all the information regarding job scam , still waiting for a response from them .

I dont know what to do at this point, this the 2nd company Im asking for a help to get my refund.

I hope ithey can help me get my money back.

Edith

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1 comment
Guest

You are a complete stupid. You could have consulted the person you live with. But innocently believe what anyone promised after you were already sinking in *** Hope you take the lesson.

Corrina B Edb

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Verified Reviewer

Love/Romance Scam

I meet a male on Plenty Of Fish. He sent me a parcel in February 2023.

Til September 2023, I have paid $34,000. The parcel has not turned up.

November, 2023 Refund Group contacted me. The ladies name was Nina Grin. Promised once I paid $2250 for the recovery, I would have my money.

Last time, I spoke to Nina Grin was the Thursday before Christmas.

January 2024, another lady contacted me from Refund Group, requested another $1600.

Again to recover my money. Her name is Brooke Hensen.

Now I have lost $37,850 in scam

View full review
Loss:
$38

Preferred solution: Full refund

User's recommendation: Don't trust Refund Group or anyone saying they love you

Corrina B Edb

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Verified Reviewer

I meet a male on Plenty Of Fish, he sent a parcel. I haven't received it.

I was scammed for a lot of money.

I was contacted by Refund Group, at this point I have them $2750 to recover my money.

I paid them $2250 in December and another $500 last week. Been promised, my money will return both times now. Still nothing.

I've contacted them by emails and calling them.

They won't answer me either way.

View full review
Loss:
$37
Cons:
  • Never refunded my money when they said

Preferred solution: Full refund

Kassim Gfw

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Verified Reviewer
| map-marker Sherwood Park, Alberta

Global Refund Group is another Scam

My local police department checked on Global Refund Group and they advised me to stay away from them. That they appeared to be a scam to get the scammers.

All they want is your money. I sent a message to Sean Hughes regarding this.

If they were a reputable company he would have addressed my concerns. He would have also said if you are not happy we will return your money.

View full review

User's recommendation: Stay away from Gobal Refund Group.

2 comments
Shanti Jir

Thank you!

Guest

stay away

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Uwe L Wqu

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Verified Reviewer
| map-marker Munich, Bavaria

Beschwerde

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nach 12 monaten bis jetzt keinen Erfolg, Mailadressen falsch immer die gleichen Schreiben, jetzt nochmal kostenpflichtig verlängern warum?? vorsicht denke ist ein fake unternehmen. viele mails aber kein ergebnis denke das sind betrüger

View full review

User's recommendation: vorsicht

Anonymous
map-marker Brisbane, Queensland

Called Australian contact / No response

I am attempting to be in touch with your college Joseph on joseph.c@***d group.com with any success.

Kindly confirm how I can be in touch with Joseph?

Graham Andrews

View full review

User's recommendation: No Way

1 comment
Shanti Jir

Thank you

MukeshKumar N

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Verified Reviewer
| map-marker Seville, Andalusia

Nothing happened not help at all

Wasting of time. Nothing happened .

Applied many times. Not able to talk to Kiwi.com reservation code not vaild.

View full review
Loss:
$150

Preferred solution: Full refund

MukeshKumar N

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Verified Reviewer
| map-marker Marbella, Andalusia

Waiting for refund more then one year not answer

Dear Sir / Madam

I had baught ticket last year from Delhi to Mumbai return and flight was cancelled due to covid situation. I applied refund . But it's over one year i didn't get any refund till date.

Please revise my case as soon as possible.

Passenger Name : Rahul Jaura

Flight from Delhi to Mumbai

Reservation No : 143 36* ***

Please find the attachments

Regrads

Mukesh Kumar Nayyar

View full review
Loss:
$200

Preferred solution: Full refund

User's recommendation: Very very dipointed

cremaschi m

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Bourges, Centre-Val De Loire

Renseignements

Bonjour

j'ai déposé mon dossier dans votre établissement car j'ai perdu 18000 euros avec l société UFX de Londres.

j'ai déposé mon dossier et envoyé tous mes documents grâce au contact de votre entreprise par Melissa BERNARD. Mon affaire a été confiée à Mr Micha JAYED.

depuis 2 mois, je n'ai aucun contact, aucune réponse, plus de suivi. est-ce une arnaque ?

pourriez-vous me renseigner svp; je vis en France

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User's recommendation: soyez vigilants, il semble qu'une autre société se fasse passer pour cet organisme

Unemployment Expert Tips

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Anonymous
map-marker Plouenan, Brittany

Retour de fonds vole par Mr SAYED Mishsa

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Mr SAYED Misha employé of your company and estalished in UKRAINE stole me the sum 37000 that belonged to me following the TRADE 360 So it is impossible to coal you the number is occupied every time

Madame Melissa BERNARD and Mr PAYET Nicolas employes of your company are informed of the scan

So five months I wait my money and any case l appeals to the judiciary of my Contry and initiate a proceeding

I want a number of telephone to

View full review
Jolanta R

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Verified Reviewer
| map-marker Ponta Delgada, Azores

Bad service

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GRG promised to be able to help me recover money after a scam charging an outrageous fee. They wrote an complaint letter that I had wrong names and told me to sent it.

Charged me 5000 EURO for it the next payment was due right after. There was no company or any lawyer name on this letter.

I asked for refund never got it. This company take advantage of people that been scammed and are in very stressful situation

View full review
Loss:
$7000

Preferred solution: Full refund

User's recommendation: If you are scam victim hire a legit law firm some are working on procentage if you get your money back

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