Global Prime
Global Prime Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Global Prime has 1.0 star rating from 1 review; consumers are mostly dissatisfied and recent recommendation is to avoid. Global Prime reviews cite serious safety and service concerns.
Positive Feedback
No positive feedback is reported; the lone reviewer had no praise for customer service or product offerings.
Negative Feedback / Risk Areas
- Severe account actions including sudden leverage reductions and account closure leading to large losses, a central Global Prime customer complaints theme.
- Poor customer service response time and inconsistent Pro Trader status decisions.
- High price level and limited product diversity reported.
- Concerns about payouts processed to unverified accounts.
Key Takeaways for Future Customers
- Consider the risk of abrupt policy changes before signing up for auto-ship or ongoing trading services.
- Verify billing, refunds, subscriptions and withdrawal procedures before funding an account.
- Keep independent records and small initial exposure until service reliability is proven.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Global Prime has 1.0 star rating from 1 review; consumers are mostly dissatisfied and recent recommendation is to avoid. Global Prime reviews cite serious safety and service concerns.
Positive Feedback
No positive feedback is reported; the lone reviewer had no praise for customer service or product offerings.
Negative Feedback / Risk Areas
- Severe account actions including sudden leverage reductions and account closure leading to large losses, a central Global Prime customer complaints theme.
- Poor customer service response time and inconsistent Pro Trader status decisions.
- High price level and limited product diversity reported.
- Concerns about payouts processed to unverified accounts.
Key Takeaways for Future Customers
- Consider the risk of abrupt policy changes before signing up for auto-ship or ongoing trading services.
- Verify billing, refunds, subscriptions and withdrawal procedures before funding an account.
- Keep independent records and small initial exposure until service reliability is proven.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
The forced me to lose $15,000
- Global Prime gave under 48 hours notice of a leverage cut.
- They offered Pro Trader to keep leverage.
- I lost around $15,000.
Global Prime never contacted me until less than 48 hours about a critical change to my trading account which, if I didn't take action would mean I'd lose tens of thousands of dollars. The change was a huge reduction in leverage.
They tried to help but given the short notice and my trading style the only option was close the trades myself or let them be closed by their system (which would be worse and I'd likely end up owing them far more money than if I just closed the trades manually).
They offered me the option to apply as a Pro Trader which would mean I could keep my current leverage and it would solve my problem. I went through the application process and they gave me Pro Trader status. That was Friday night. Then, over the weekend they took that status away, reduced my leverage, and then didn't want me as your customer any more - after 6 years of trading with them.
But in addition to the sucky situation I ended up in because of them, I do feel it's worth really honing in on the fact that they gave me answers to the Pro Trader questions, and that they paid out my remaining funds into accounts where they took no steps to confirm they were actually my accounts.
I think that is additional concerning behaviour from a regulated broker in Australia.
The largest moral issue I have with them is that they gave me Pro Trader status but then without notice or reason retracted that status and closed my account. What an awful thing to do when there was so much money at stake.
I ended up losing around $15,000 because of them.
Preferred solution: Pay me $15,000
User's recommendation: Avoid
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