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Global Discovery Vacations

Global Discovery Vacations

globaldiscoveryvacations.com
What is your customer experience with Global Discovery Vacations?

Global Discovery Vacations Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

Global Discovery Vacations has a 2.3 star rating from 4 reviews and overall customer sentiment is mostly dissatisfied, with about 75% unfavorable feedback. Consumers note medium price level and issues with number of destinations and resort fees.

Key Takeaways for Future Customers

  • Global Discovery Vacations reviews highlight booking availability for many resorts but limited overseas options.
  • Website access, password resets, and exchange, refund and cancellation policy are important to check.

Negative Feedback / Risk Areas

  • Frequent customer complaints about poor condo condition and misleading property descriptions.
  • Reports of rude representatives, repeated telemarketing calls, and trouble finding desired destinations.

Positive Feedback

Some customers find staff pleasant when activating memberships and can book resorts most of the time.

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Media from reviews

Global Discovery Vacations - Rude representative
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Show reviews that mention
thanks accommodations condition accommodation aruba handprints ties plaster showers ceiling
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Alan D Uqq
map-marker Phoenix, Arizona

To activate my next year’s membership

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Got my membership renewed and the customer service rep handling my request was pleasant and friendly

Pros:
  • Can book resorts most of the time
Cons:
  • Resort fees
  • Hard to get some of my favorites

User's recommendation: Great company and very good resorts

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Amory Wsx

Forgot my password (reset password)

Nothing I lost all my information on Global Discovery. I remember my username. Need to get on the website to schedule a trip in Orlando, Fl.

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Kayceon Rok

No overseas availabke but 1 wk Ireland.

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Called several times n recording said they were closed during listed hours open. No overseas vacation available but Ireland.

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Anthony S Axh

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Deplorable condition of condo in aruba

AI Highlights
  • - Accommodations were old and dilapidated.
  • - One shower head fell off; the other used zip ties and clamps.
  • - We paid top dollar and were disappointed.

The accommodations were very old and dilapidated. Out of two showers, one had a head that fell off while the other was held together with zip ties and automotive clamps, accompanied by a window in the shower that faced the neighbors.

The walls were dirty with plaster peeling and hair from past guests was everywhere. The furniture, which probably dated back to the 80s, was filthy. There were dirty handprints even on the ceiling. I've never been more disappointed in any accommodation I've ever been in, especially considering that we paid top dollar.

This experience has made me loathe Aruba and I never want to return.

Thanks Global Discovery Vacations, for the terrible way to spend our 20th anniversary. I'm extremely disappointed.

Preferred solution: Full refund

User's recommendation: Never stay at gold coast aruba

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Amanda A Hnv

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Elgin, Illinois

Rude representative

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AI Highlights
  • - The GDV website is hard to figure out.
  • - A Zoom with Robert Sell was condescending and rude.
  • - The site shows no Cancun rentals.
Global Discovery Vacations - Rude representative
Contains 1 confidential file for company representatives
Updated by user Sep 29, 2023

Yes I did contact the company. I talked to another representative when I asked to speak to a manager.

Not sure if this guy was a manager or not. He said he could help me understanding their website better but couldn’t help me with canceling my contract.

Original review updated Sep 21, 2023
Ive been paying into GDV since April of 2023 and have never been able to figure out their web site. They offered a zoom meeting for someone to be able to show you around.

The guy we got (Robert Sell) was so condescending and rude we didn't even make it thru 5 min of the meeting before we had to terminate it! He started showing us his end of the webpage after he logged in. I told him that when I logged in and searched the same things he did my page wasnt the same. He then asked me for my member # so he could log in ad see what I was seeing.

I want prepared for this so I didnt have my member # right away I told him to give me a second and Id look Id up he proceeded to tell me he had it. Then he asked for a specific place Id like to travel to and I told him Cancun Mexico. He said there were many places in Cancun to visit this is when he started getting very upset with us and pretty much yelling at us and treating us like we were stupid. When we asked him not to be rude he ended the zoom.

I then went on the website logged in with my member ID and found that in shows NO PLACES IN CANCUN TO RENT!!! Seriously stay away from GLOBAL DISCOVERY VACATIONS!!
Loss:
$1400

Preferred solution: Full refund

User's recommendation: Don’t buy in

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Cheyla Qms

Endless Telemarketing Phone Calls

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AI Highlights
  • - The Virginia Beach, VA branch allegedly uses foreign call centers to generate leads violating the National Do Not Call list with spoofed caller IDs.

For at least the Virginia Beach, VA branch, this company uses foreign call centers to generate leads -- breaking USA law by violating National Do Not Call (DNC) list. Would never do business with them. Daily calls from foreign call centers using spoofed caller ID's working on behalf of this outfit.

User's recommendation: Would never do business with company.

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Anonymous
map-marker Redmond, Washington

Was not pleased with our condo

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AI Highlights
  • - We couldn't find locations with global; the pier was under construction and we weren't informed; the condo had problems; we won't rebook.

We can never find the locations we want with global. This last booking we were looking forward to fishing only to find out the pier has been under construction.

No one informed us of this, so we could change our plans. We had many problems with the condo. We've been there before, but things are going down hill.

Furthermore, we won't be rebooking at that location again. Very unhappy customer.

User's recommendation: I'm not sure what to tell anyone. We are not happy with things.

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Travel Agencies Expert Talks

Vacation Rentals: Refund, Cancellation and Safety Tips

Vacation Rentals: Refund, Cancellation and Safety Tips

How to refund or cancel a vacation rental? How to avoid a scam? We’ve asked Mary Branum, a vacation rental expert, and experienced homeowner, to answer top consumers questions about vacation rentals.

Read full article
Mary Branum
Mary Branum

Mary Branum is a vacation rental expert, owner of Galveston Island and President of STROAG.

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