Anonymous
map-marker Springfield, Tennessee

This place is a scam!

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They promise a lot of services and prices they cannot deliver! The so called "free" airline tickets they promise come with a caveat rendering them useless. They partner with different banks (In my case Bank of America) who will not cancel the charges based on information supplied by this scam of a company. When I tried to cancel with this company the person I needed to talk to never returned my call. It was either pay the $5,000 for services I've never got to use or have my excellent credit rating destroyed. STAY AWAY FROM THESE PEOPLE. A free dinner can end up costing you thousands of dollars!!!
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User's recommendation: Don't respond to their invitation for a free dinner!

Nathin Bic
map-marker Round Rock, Texas

Great service

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Kenzie at Global Concepts did a fantastic job coordinating a cruise for 18 of you. We got great value for our money and profession service. She was attentive to everyones questions and preferences. Thanks!
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User's recommendation: Don’t hesitate to use.

Alexsander A

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker San Antonio, Texas

I'm pleased with the companies performance.

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I cannot thank my representative at Global Concepts, Amanda, enough for her wonderful help. She went above and beyond to assist me with changing existing arrangements, securing refunds where possible, and even arranging a medical emergency trip to Chicago when I was too upset and confused to handle it myself. I appreciate her patience and understanding, and promise to be more clear and coherent with my needs next time. Thanks again, Amanda!
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User's recommendation: Carefully read and understand the product, this is where a lot of people go wrong. Communication is key!

Anonymous
map-marker Garland, Texas

Save your 6K!

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They book you on the exact same sites you would. They get a pay back on each booking, giving you a few dollars from it as your "savings". I travel every few months, believe me, you'll never get even half of your money back, by getting 6-20 bucks savings per booking. My biggest financial screw up so far was signing up with them. Being a single mother, I'll pay for this mistake for a long time. They pick you by your credit scores, to invite you for a free meal. My 807 credit score dropped to 740 with the owners credit card application in my name. (I was told about their inhouse financing, nobody mentioned they'll apply in my name!) I never used the card, never needed it, so the bank closed it. With it went my credit score. Still recovering, now at 770, 2 yrs later. This is just a hard DON'T! 1/2023.
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Thi B Fex

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Verified Reviewer

Very MisLeading, and Lie about costs

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DoDI actually listened to their whole speech yesterday via zoom. They seemed friendly, like they actually cared about what you said, and what kind of travel plans you are planning. Even made it look like they were making notes on what you said ( writing down whatever on paper - what I seen on the zoom , watching her do it ). Anyways, they are a rip off, and in the end, they do try to confuse you with trying to explain how their $5,000 Gold, and Silver work. Then they also tell you at the end, there is a $295.00 yearly membership fee ( to pay for the upkeep of the technology , what her explanation was for that ). In short, they are scammers, and just trying to get your money. Do not sign up with them. They try to be smooth talkers, but in reality that is their job to screw you over for money. Obviously I did not fall for it. Just letting everyone else know too. Do
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Cons:
  • And they are scammers
  • Take money
  • From consumers

Preferred solution: nothing, just informing future potential consumers, so they dont get scammed

User's recommendation: Do not Fall for Any Travel Agency Group that sounds to good to be true.

Christie W Sfe

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Scammers! Liars! Manipulator!! Identity fraud!!!

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Global concepts aka compass travel group and 2-3 other companies with same complaints and office adddress. They misled me, lied to my son & I and manipulated me, left me with unanswered questions, they gaslighted me, redirected our questions with info of no 2 free airfare vouchers, they lie, manipulate and scam you they will use your info for identity fraud!!!
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Loss:
$5970
Pros:
  • Manipulative
  • Deceitful
  • Lowkey white lying sales rep
Cons:
  • Manipulative
  • Deceitful
  • Lowkey white lying sales rep

Preferred solution: Full refund

User's recommendation: RUN AWAY!!! Dont give any info!!!

Vicki R Ntx

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Louisville, Kentucky

This company is a total rip off! I strongly advise consumers to stay away from them.

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I was told I would get 4 travel vouchers that I or a family member could use. Not true! You have to be leaving together from the same airport andStay there are more blackout dates than they state.. Additionally, the service they give you is the same you can get through Priceline, Expedia or any other do-it-your-self company for free. Buyer beware! I'm paying $5,000 on a credit card that I can never use!!!
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Loss:
$5

Preferred solution: Full refund

User's recommendation: Stay awsy!!!

1 comment
Guest

They manipulate you, say your preapproved and they have inhouse financing 0% but then they apply for a credit card in your name and tell you lies, confuse you, misled you try to redirect theyll setup account with credit,give you free tickets and your left with questions unanswered.

Anonymous
map-marker Mccall, Idaho

Global concept

Global concepts and there agents Rose Little and Shane have been angels in dealing with the problem of travel. We feel like we are traveling with Santa elfes working miracles
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1 comment
Guest

Wow!

Anonymous

Misrepresentation of Company

A lady called me (cold calling) to tell me about their new travel company. She invited us to listen to a presentation over lunch. I specifically asked her if we had to join anything for a fee and she said NO. She lied! I told her on the phone that we were looking for a travel agency to book a trip and she said that's what they were. She neglected to mention that there is a fee of 5,000 for Silver and 6,000 for Gold membership. Needless to say, after the presentation (found out the fee at the end) we did not purchase it. We were presented with 2 round trip airline vouchers. A form has to be mailed in, you need to book 45 days in advance and give them a 75.00 deposit for each ticket you want. I've seen seen these vouchers before and they are not worth the trouble.
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Reason of review:
Poor customer service
1 comment
Guest

Their scammers! They misled you, manipulate you then tell you what you wanna hear, gaslighting you and when you ask questions but they redirect you with info thinking it sounds good but you gotta wait to see 46 days to use service and see what happens.

They use your info to apply for a credit card in your name that isnt inhouse 0% financing when you ddnt agree to apply. They lie your preapproved with them for either memberships and you just gotta pay 49-59 a month to them.

Jinger Qjv
map-marker San Antonio, Texas

Global Concepts/Gold Crown Resort

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I have filed a complaint with the Better Business Bureau that can be viewed. We attended a dinner meeting and were sold a "travel agency program" by Global Concepts in March 2017 that would guarantee us access to flights, cars, tours, cruises, and resort stays and that denied any association with a timeshare. However, within the week after the purchase when we had received some emails from Gold Crown Resort that we went on line to check reviews, found out that it was indeed a time share with a BBB rating of D because of the way it operated counter to what we were told. Our first effort was to contact the credit card company who pretended to "investigate" and then said they could do nothing. After 2 responses form Global Concepts that presented misinformation about our meeting and denied their association with the time share, complaint was labeled "unresolved". We were denied a refund. We can only warn people that this is likely a questionable travel program that should be avoided.
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Cons:
  • That they lied about the timeshare connection
Reason of review:
misrepresentation of company and service

Preferred solution: Refund with deduction for any processing cost

4 comments
Guest

I experienced the exact same situation only we did not finish our meal or the bottom line once we determined it was a total mis-representation. This happened at Tulsa Oklahoma 09/16/2020 at Ruby Tuesday restaurant... Completely different slant of the timeshare scams

Guest

The BBB.org phone number is the phone number of global concepts! It's a scam

Guest

I Look on BBB website it’s not on there why haven’t I seen this on the better bureau’s website? I just checked and it doesn’t show any complaints .

Guest
reply icon Replying to comment of Guest-1445756

We had the same experience last night.

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Travel Agencies Expert Talks

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Nov 6, 2020

How to refund or cancel a vacation rental? How to avoid a scam? We’ve asked Mary Branum, a vacation rental expert, and experienced homeowner, to answer top consumers questions about vacation rentals.

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Mary Branum
Mary Branum

Mary Branum is a vacation rental expert, owner of Galveston Island and President of STROAG.

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