Global Check Services - Review in Financial Services category from Wiggins, Mississippi

On october 27th after I had recieved multiple calls asking for some man that I have never heard of I called customer service and the first lady I spoke to literally yelled at me and was so blatently rude I hung up the phone. I have never been treated this way by a business. It was ridiculous after being harassed for days for an account that I have never even heard of much less this company I was greeted by the rudest customer service representative I have ever heard. This company is a joke.
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ID
#944420 Review #944420 is a subjective opinion of poster.
Location
Wiggins, Mississippi
Reason of review
Poor customer service
New Reviewer

Global Check Services

Global Check Services - a check guarantee service for merchants and advance for consumers. After working for them briefly, I've seen them not honor their contracts or commitments- they seem to always find some excuse/reason to not pay - either their salespeople or their enrolled merchants. Their rules are ambiguous, they'll come up with ones on the spot to justify their action to not pay. They stopped paying me the residuals on the contracts that I brought to them - even before the term of the initial contract expired. They're a group of slackers, you can call them and ask for something to be done, like to stop double billing one of my merchants - and of course they'l say they'll do it - but after 3-6 phone calls nothing will be done. It takes too many phone calls - again and again to get anyone to do anything. Theye just have no idea of the expression "customer service" and basically no one their is paying attention. Stay away - a complete waste of ones efforts.
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2 comments
#1174595

They ripped my company off $600.00

#511032

How long were you with global check and how many accounts did you sign up?

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ID
#324536 Review #324536 is a subjective opinion of poster.
Location
Lake Zurich, Illinois

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