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Global Baggage Solutions

Global Baggage Solutions

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What is your customer experience with Global Baggage Solutions?

Global Baggage Solutions Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

1.0 star rating based on 1 review; consumers are mostly dissatisfied and a recent recommendation states: Don’t ever use this company.

Positive Feedback

One reviewer confirmed delivery chain involvement after Air France located luggage, showing the company is part of established carrier handling processes.

Negative Feedback / Risk Areas

  • Repeated customer complaints note no response to emails and failure to communicate with FedEx, blocking delivery.
  • Issues mention poor customer service and limited product/service diversity despite high price level.

Key Takeaways for Future Customers

  • Read Global Baggage Solutions reviews and weigh risks of unresponsive customer service before relying on them for lost-luggage handling.
  • Expect potential customer complaints about communication and confirm contact procedures directly with carriers when possible.
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Sabrina R Xlj

Refuses to contact FedEx to give them my address

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

Air France lost my luggage and ultimately found it. They gave it to Global Baggage Solutions.

This company was responsible to give it to FedEx so it can be delivered to my house. Global baggage solutions have only my name , city and zip code but of course its incomplete address therefore my package is sitting in my hometown but FedEx cannot deliver my luggage. Air France contacted them 3 times a day to call FedEx and update my address for the past 7 days and they never responded to Air France nor called FedEx. The only means of communication is by email to which they wont respond.

FedEx tells me that only the shipper can correct an address therefore I am stuck. I dont know how to get in touch with them anymore because they wont respond to my emails nor to Air France emails.

Please help me . Thank you!

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Preferred solution: Deliver product or service ordered

User's recommendation: Don’t ever use this company

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