Glenwood Springs Subaru
Glenwood Springs Subaru Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Customers report mixed to negative sentiment for Glenwood Springs Subaru with praise for all wheel drive dependability but complaints about high prices and service and sales honesty.
Key Takeaways for Future Customers
- Glenwood Springs Subaru reviews note strong vehicle dependability yet consistently high price levels.
- Website and location are valued, while discounts and special offers are often disappointing.
Negative Feedback / Risk Areas
- Repeated customer complaints about the service department applying Loctite to oil drain plugs, preventing DIY oil changes.
- Allegations of sales manager dishonesty and overall billing concerns or poor value for cost.
Positive Feedback
Reviewers highlight Subaru dependability and the dealership's convenient location and website as useful when researching customer service and purchases.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Customers report mixed to negative sentiment for Glenwood Springs Subaru with praise for all wheel drive dependability but complaints about high prices and service and sales honesty.
Key Takeaways for Future Customers
- Glenwood Springs Subaru reviews note strong vehicle dependability yet consistently high price levels.
- Website and location are valued, while discounts and special offers are often disappointing.
Negative Feedback / Risk Areas
- Repeated customer complaints about the service department applying Loctite to oil drain plugs, preventing DIY oil changes.
- Allegations of sales manager dishonesty and overall billing concerns or poor value for cost.
Positive Feedback
Reviewers highlight Subaru dependability and the dealership's convenient location and website as useful when researching customer service and purchases.
Media from reviews
Glenwood Springs, Colorado
Service dept scam
- - The 6,000-mile service cost over $115.
- - Loctite on the oil pan plug blocks DIY changes.
- - Consumer Reports removed it from its recommended list.
I took my 2017 Impreza to the Glenwood Springs, CO dealership for a 6,000 mile service (oil change, tire rotation) and the cost was over $115 with a coupon. Therefore for the 12,000 mile service, I decided to do the service myself and purchased "genuine Subaru parts" from the dealership (oil filter, drain plug ring, air filters).
However, at the last service the technician put Loctite on the oil pan drain plug and I cannot remove the plug to change the oil myself. What a racket! This is my 3rd Subaru Impreza and the only cars I have owned since I first purchased one in 1997. I have raved about Subaru cars and recommended them to everyone.
After my experiences with a rip-off Finance Manager in Silverthorne, CO and this service scam in Glenwood Springs, CO as well as constant problems with the media features, I do not plan to ever purchase another Subaru. No wonder Consumer Reports took the car off of their recommended list this year.
- Servie dept put loctite on my oil drain plug
Preferred solution: Let the company propose a solution
Glenwood Springs, Colorado
Dealership experience
- - Glenwood Springs Subaru used red Loctite on my oil drain plug.
- - I can't change my oil now despite buying Subaru filters and parts.
Glenwood Springs Subaru put red Loctite on my oil drain plug. I cannot change my oil due to this.
I purchased Subaru filters and parts and I should be able to change my own oil. I am mad as ***.
This is my third Subaru since 1993 and this could actually make me never buy another one. Janet Tharp 970-618-****.
- All wheel drive and dependability
- Sales manager dishonesty
- Service dept put loctite on my oil pan drain plug
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