New Reviewer

False advertising for x-mas shipping

I placed an order on the Glensoutdoor.com website for a Blackhawk gift item for my son for Christmas. The item was advertised "in stock" and "usually ships within 3 - 5 business days". I placed the order on the 16th of December and selected the 4 - 5 day home delivery and upgraded the shipping to guarantee the item in time for Christmas. The item only cost $19.00 and I paid $11.42 to ship it. THE ITEM NEVER CAME. Two days after Christmas I called the company and she said that they just got a shipment in today from the Blackhawk distributor and that the item would ship out today, (Dec 27th). When I complained about the false advertising on the website the manager pointed out that the website says "USUALLY" ships in 3 - 5 days...meaning from the DISTRIBUTOR to the company, because they don't keep items from "Blackhawk" in stock - CONTRADICTING what it says on their website. The customer service department was VERY RUDE and condescending when I pointed out that their website said the item was "in stock" and that it was false advertising and curtly suggested that I just cancel the order if I don't want it anymore. I STRONGLY DISCOURAGE ANYONE FROM SHOPPING AT THIS WEBSITE!
View full review
1 comment
#399011

I have shopped at Glensoutdoors.com and got my blackhawk serpa holster a couple of days after I order it. It's strange to hear that you had such an issue.

ID
#284216 Review #284216 is a subjective opinion of poster.
Location
Worcester, Massachusetts
Loss
$11

E-commerce Talks

Art for Your Home Not Museums

Mar 7, 2022

Art at home can add a special touch to interior design. In this video interview with Leonid Afremov Studio, we talk about art and the world-known artist, Leonid Afremov. Learn more about the unique technique that makes his paintings so special and how the studio is still in business.

David Afremov
David Afremov

David Afremov is a co-founder of Leonid Afremov Studio, where you can order original oil paintings, canvas, and giclee from the world-renowned artist Leonid Afremov.

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content

For more information read Blog article