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Glen Ivy Hot Springs

Glen Ivy Hot Springs

www.glenivy.com
What is your customer experience with Glen Ivy Hot Springs?

Glen Ivy Hot Springs Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

Glen Ivy Hot Springs reviews show a 3.4 star rating from 1 review; overall sentiment is mostly neutral and recent advice is to call instead of doing online.

Positive Feedback

Guests value the location and diversity of services and note clear confirmation of paid admissions; the single reviewer confirms payments were approved.

Negative Feedback / Risk Areas

  • Recurring customer complaints about online booking leading to duplicate reservations and billing confusion.
  • Problems reported with the website and online checkout experience.
  • Perceived high price level and dissatisfaction with discounts and special offers.

Key Takeaways for Future Customers

  • Check Glen Ivy Hot Springs reviews before booking and consider calling to avoid booking errors.
  • Confirm billing details immediately and ask about membership or promo availability by phone.
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Debbie J Ckt

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Verified Reviewer
| map-marker Nairobi, Nairobi

Two admissions, under same name

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

Hello

I made two separate bookings today for May 8, general admission.

Invoice 200015**** 7:38 am Total approved and paid $94

Invoice 201**** 7:43 am Total approved and paid $94

Because I was logged in both reservations went under my name Debbie Jackson. My daughter, Megan Rivadeneyra will be one of the "Debbie Jackson"s .

Do you need to change the name on one of the booking invoices? Or is it ok that we are both under Debbie Jackson?

Please advise what I should do.

Thank you, Debbie Jackson 714 287 ****

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Cons:
  • Expensive

Preferred solution: help with reservations

User's recommendation: call instead of doing online

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