Gleamy Lab
Gleamy Lab Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Gleamy Lab reviews show a 1.0 star rating from 1 customer and consumers are mostly dissatisfied. The lone review details a disputed refund for a red light treatment and labels the company as dishonorable; customer service and product fit were criticized and price level was described as high.
Key Takeaways for Future Customers
- Expect possible issues with the advertised 90 day risk free return policy and confirm return terms before purchase.
- Be prepared to escalate disputes with your card issuer if refunds are denied.
Negative Feedback / Risk Areas
- Repeated customer complaints about unresponsive customer service and refusal to honor advertised returns.
- Problems with product usability, specifically getting the red light treatment to adhere comfortably to eyes.
- High price level cited alongside difficulty obtaining refunds and unclear return policy.
Positive Feedback
No positive feedback appears in the provided review; the account focuses on a successful chargeback resolution rather than company response.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Gleamy Lab reviews show a 1.0 star rating from 1 customer and consumers are mostly dissatisfied. The lone review details a disputed refund for a red light treatment and labels the company as dishonorable; customer service and product fit were criticized and price level was described as high.
Key Takeaways for Future Customers
- Expect possible issues with the advertised 90 day risk free return policy and confirm return terms before purchase.
- Be prepared to escalate disputes with your card issuer if refunds are denied.
Negative Feedback / Risk Areas
- Repeated customer complaints about unresponsive customer service and refusal to honor advertised returns.
- Problems with product usability, specifically getting the red light treatment to adhere comfortably to eyes.
- High price level cited alongside difficulty obtaining refunds and unclear return policy.
Positive Feedback
No positive feedback appears in the provided review; the account focuses on a successful chargeback resolution rather than company response.
Turn one complaint into a collective action
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Verified Reviewer
They don’t honor their 90 day risk free offer with their red light treatment
- - Dissatisfied with red light treatment; adhesion was poor.
- - Tried a 90-day risk-free return, but they cited 2 weeks; VISA dispute led to full refund.
I ordered their red light treatment and was dissatisfied with the product for several reasons including difficulty in getting the product to adhere to my eyes. I attempted to return the product under their 90 day risk free offer as appeared in their ad.
They refused to accept back the product saying it only had a two week return period. I sent over a dozen emails and they kept refusing to accept back the product and never once mentioned the 90 day risk free offer as it appeared on their website.
Finally I file a dispute with my Chase on my VISA card and although GLEAMY challenged my dispute, I finally won and was given a full refund. I still offered to return the product provided i was supplied with a postage free label, but they never responded.
User's recommendation: Don’t deal with this company. They are dishonorable and do not fulfill their legal obligations.
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