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Glastonbury Festival

Glastonbury Festival

glastonburyfestivals.co.uk
What is your customer experience with Glastonbury Festival?

Glastonbury Festival Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Glastonbury Festival has 1.0 star rating based on 1 review and consumers are mostly dissatisfied. Recent feedback notes best gig in the world but highlights mud, long queues, and failed ticket booking attempts that left customers elated then bumped out.

Positive Feedback

The event experience is praised as an outstanding gig despite operational issues and high price level.

Negative Feedback / Risk Areas

  • Repeated ticket booking failures and page refreshes causing lost purchases, common in Glastonbury Festival reviews.
  • Poor customer service response and complaints about discounts and special offers not helping value.
  • Event site mud and high price level amplify dissatisfaction.

Key Takeaways for Future Customers

  • Expect strong music but prepare for mud and a difficult ticket booking process.
  • Consider the high price level and limited help from customer service before buying tickets.
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Jessica M Bay

Got through to booking page after about an hour and bumped out!

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AI Highlights
  • - It took an hour to reach the booking page.
  • - I entered details, clicked pursue, and was returned to the waiting page before it was sold out.

Having sat for about an hour i finally got through to booking page. Yes!!

I input details, clicked pursue and voila back to waiting page again! I was bumped out and then received notice it was sold out!

It was like winning the lottery and the ticket blowing away in the wind.

Surely once you are through to the actual booking page you should be able to purchase the tickets. This was worse than not getting through at all elated and deflated in seconds.

Pros:
  • Best gig in the world
Cons:
  • Mud

Preferred solution: Tickets!

View full review
Anonymous
map-marker Dunster, England

Got through page refreshed

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AI Highlights
  • - Waited about 38 minutes in a ticket queue before getting through.
  • - Pressed proceed to payment; the page refreshed back to the queue.

Hi patiently we waited in the queue for the sake of the tickets 38 minutes in and we got through

Typed everything in carefully

Pressed proceed to payment and the page refreshed back to the queue

Now I see that as very very unfair !!!

User's recommendation: Your doomed

View full review

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