Glasses Direct
Glasses Direct Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Glasses Direct has 1.7 star rating based on 2 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Good selection of glasses if they have in stock before they charge you.
Cons: Very bad comunnication and sell what they dont have it.Recent recommendations regarding this business are as follows: "DO NOT USE IT", "complaints dept. too complicated, premium phone number".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Glasses Direct has 1.7 star rating based on 2 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Good selection of glasses if they have in stock before they charge you.
Cons: Very bad comunnication and sell what they dont have it.Recent recommendations regarding this business are as follows: "DO NOT USE IT", "complaints dept. too complicated, premium phone number".
Consumers are not pleased with Customer service and Diversity of Products or Services. The price level of this organization is medium according to consumer reviews.
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Verified Reviewer |
Volta Redonda, Rio De Janeiro
CHARGE FOR MY GLASSES - OUT OF STOCK
I'm very annoyed that I made a purchase on the 16th of November and had emails back and forth. Today, I spoke to customer service, and they told me that the frame I had chosen was out of stock after 17 days.
It was a very frustrating experience because I mentioned that I needed the glasses ASAP. I paid for an eye test somewhere else, so I could have used the prescription free of charge if I had bought the glasses there.
This situation is absolutely out of order and a waste of my time. I will never repeat this experience.
- Good selection of glasses if they have in stock before they charge you
- Very bad comunnication and sell what they dont have it
Preferred solution: Full refund
User's recommendation: DO NOT USE IT
Loughton, Essex
Arm fell off new glasses
new glasses near sight, arm fell off, glasses fell into lawn mower ,screw had fallen out did not notice, glasses got minced up please send replacement s.a.p. tried to sent to complaints dept. mobile number was not accepted , your contact on laptop too complicated, please phone me on 0793535**** thanks Ray Morris IG10 1EE order number ORDR2516****
User's recommendation: complaints dept. too complicated, premium phone number
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