Glass America
Glass America Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Glass America has a 1.0 star rating from 1 review and consumers are mostly dissatisfied, citing poor customer service and high price levels with no positive rating distribution.
Positive Feedback
No positive experiences reported in Glass America reviews; customers did not note satisfactory service or good offers.
Negative Feedback / Risk Areas
- Repeated Glass America customer complaints about technician no-shows and wasted time.
- Billing and price increases on orders without clear explanation.
- Poor customer service interactions, including rude calls and lack of follow-up.
Key Takeaways for Future Customers
- Expect to read Glass America reviews about service delays and check confirmations closely.
- Confirm final price and billing before appointments and document estimates for refunds or disputes.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Glass America has a 1.0 star rating from 1 review and consumers are mostly dissatisfied, citing poor customer service and high price levels with no positive rating distribution.
Positive Feedback
No positive experiences reported in Glass America reviews; customers did not note satisfactory service or good offers.
Negative Feedback / Risk Areas
- Repeated Glass America customer complaints about technician no-shows and wasted time.
- Billing and price increases on orders without clear explanation.
- Poor customer service interactions, including rude calls and lack of follow-up.
Key Takeaways for Future Customers
- Expect to read Glass America reviews about service delays and check confirmations closely.
- Confirm final price and billing before appointments and document estimates for refunds or disputes.
Media from reviews
Turn one complaint into a collective action
New York, New York
They increased the price 2 more that I had on the order.
- - Windshield replacement; tech said two people were needed, then left and no call back.
- - They gave a wrong estimate and charged double; a rep hung up.
This people have the worst costumer service, I made appointments to replace my windshield; The technician cane over and said I need two people for this windshield . He left
And no one called back.
After I called back they said they gave me a wrong estimate. The wanted to charge we twice as much as I had on the order set up with them.
And when I said why is this. The man who I was speaking he said why you yelling and hang up
The phone.
Technician wasted my entire day, never even replaced windshield
- - Daniel claimed to be on the way but never showed up.
- - Daniel couldn't come after learning the extent of the damage.
Technician Daniel called me all day telling me he was on his way. In hindsight, that was a red flag.
I should have known then he had no intention of showing up. It had been raining, but cleared up, and the forecast read clear for the next 3 hours. He was probably lying about being almost to my house, bc he decided he just couldn't make it after I told him the extent of the damage.
Daniel is too lazy for this job and needs a truck driving one where he can sit on his lazy *** all day. Worthless waste of my time!
Preferred solution: Apology
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Same thing happened to me. After they finally did replace the glass, it was the wrong glass - another appointment.
Then they got the right glass, but my GPS didn't work for 4 months, and the trim lifted. Then they came to replace the trim and installed the wrong color. Then when it was finally replaced and fine, 5 months later the trim lifted again, and here I am waiting... They won't even come to my new address because it is outside their service area.
I have to go meet them.
And I am waiting for an ETA so I can go meet them. I am so angry, I could sue!