Latiesha Xsr
map-marker Alameda, California

Unresponsive owners!

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
I bought an item from this company and they did not live up to the size chart. When asked for an american size chart they never responded back. They need to be more clear about the sizes since they obviously only cater to body types from their country. Their return policy also is not really ideal for a customer purchasing outside of the country. I would recommend having an international refund policy or at least a more understanding team behind this company. I had to giveaway my item I waited patiently over a month for. The owner refused to email me and did not ship out on time either.
View full review
Loss:
$100
Reason of review:
Poor customer service

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article