Product: Glacier Bay Customer Care Clear all filters (26 of 26 reviews match)
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Glacier Bay - Replacement Parts

Had a leaking issue. It was handled promptly and the parts were sent without any issues.
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Author
Service
Glacier Bay Customer Care
Reason of review
Good customer service
Review #1552955 is a subjective opinion of poster.
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Glacier Bay - Sercice

Useless *** didnt want to help. Dont buy chinese garbage.
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Author
Service
Glacier Bay Customer Care
Reason of review
Poor customer service
Review #1527077 is a subjective opinion of poster.
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Glacier Bay - Refund

I am trying to get a hold of Glaicer Bay
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Author
Service
Glacier Bay Customer Care
Reason of review
Poor customer service
Review #1509881 is a subjective opinion of poster.
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Glacier Bay - Great Support

4.7
Details
The swivel conection between shower pipe and dual head Glacier Bay unit broke, no part was available at my local Home Depot so they are sending one out, no questions asked. Thank you Home Depot and Glacier Bay!
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Author
Service
Glacier Bay Customer Care
Reason of review
Good customer service
Review #1492173 is a subjective opinion of poster.
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Glacier Bay - Cant call to talk with representative

3.8
Details
Tried to call and only get *** Sad
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Author
Service
Glacier Bay Customer Care
Reason of review
Poor customer service
Review #1487824 is a subjective opinion of poster.
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Glacier Bay - Telephone

your rep was very caring and professional
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Author
Service
Glacier Bay Customer Care
Reason of review
Good customer service
Review #1474624 is a subjective opinion of poster.
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Glacier Bay - Great customer service!

4.8
Details
Problem with cartridge making noise. Home Depot sells them but doesn't carry parts??? Called Talk to Liz. Told me what she needed number off the manual, my address and email address. Order the part will have it in three days. Thanks Liz! Best Customer Service I've had in a long time!
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Author
Service
Glacier Bay Customer Care
Reason of review
Good customer service
Review #1469477 is a subjective opinion of poster.
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Glacier Bay - Just asking simple questions

They have people answering the phone that know exactly nothing about Plumbing or the product
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Author
Service
Glacier Bay Customer Care
Reason of review
Poor customer service
Review #1460373 is a subjective opinion of poster.
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Glacier Bay - They tried to help and were very kind. i just couldnt find the coupon

4.7
Details
i was to recieve a gift reciept/ refund code and have been unable to find it in my emails.
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Author
Service
Glacier Bay Customer Care
Reason of review
Good customer service
Review #1455943 is a subjective opinion of poster.
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Glacier Bay - Worst experience

Representative hung up on our call!
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Author
Service
Glacier Bay Customer Care
Reason of review
Poor customer service
Review #1452354 is a subjective opinion of poster.