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Girotti

Girotti Reviews

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Girotti Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Girotti has a 1.0 star rating from 3 reviews and consumers are mostly dissatisfied; Girotti reviews highlight delivery and customer service failures and allegations of scam.

Key Takeaways for Future Customers

  • Expect slow or unresolved order queries and limited access to management.
  • Prepare to request a customer return label if sizing or product differs.
  • Read other customer complaints about delivery proof before ordering.

Negative Feedback / Risk Areas

  • Poor customer service and slow responses are recurring customer complaints.
  • Allegations of fraudulent delivery evidence and closed cases raise trust risks.
  • High price level reported alongside limited resolution for returns.

Positive Feedback

No positive aspects noted in the provided reviews.

View full overview ›

Media from reviews

Girotti - Checking on my order
Girotti - Checking on my order - Image 2Girotti - Checking on my order - Image 3Girotti - Checking on my order - Image 4Girotti - Not please with size
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Margaret i Ezr

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Where is my order

I placed an order with your company. Can you let me know if my order has been dispatched?

When can you get back to me? Regards.

User's recommendation: Not sure at the moment can you get back to me

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Lisena M

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Vendita fraudulente

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AI Highlights
  • - Two months trying to get an ankle boot; Evri proof shows a generic door, not delivery location; case closed, manager denied, lawyer involved; avoid.

Dato il feedback dei clienti estremamente positivo, trovo la discrepanza con la vostra esperienza preoccupante. Per oltre due mesi, ho cercato di ricevere un ordine di stivale alla caviglia, e dopo un mese di richieste, ho ricevuto un'email di Evri che indicava la consegna, accompagnata da una fotografia di una generica porta verde.

Questa foto, facilmente replicabile ovunque, è stata presentata come prova della consegna alla mia residenza.

La mia preoccupazione è la mancanza di prove fotografiche del luogo effettivo di consegna.

Nonostante due mesi di comunicazione avanti e indietro, inclusa una recente conversazione con Dayana, il caso è stato inspiegabilmente chiuso e l'accesso a un manager è stato negato.

Il mio avvocato è impegnato sia in Italia che a Londra e saranno intraprese ulteriori azioni. Sconsiglio vivamente di utilizzare questa azienda a causa della significativa perdita di tempo, denaro e impegno.

Raccomandazione dell'utente: Si prega di stare lontano da questa azienda.

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Lisena M

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Scam be careful

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AI Highlights
  • - I waited over two months for my ankle boot.
  • - The door photo does not show the delivery location.
  • - Case closed; manager access denied.

Given the overwhelmingly positive customer feedback, I find the discrepancy with your experience concerning. For over two months, I have been attempting to receive an ankle boot order, and after a month of inquiries, I received an Evri email stating delivery, accompanied by a photograph of a generic green door.

This photo, easily replicated anywhere, was presented as evidence of delivery to my residence. My concern is the lack of photographic evidence of the actual delivery location. Despite two months of back-and-forth communication, including a recent conversation with Dayana, the case has been inexplicably closed, and access to a manager has been denied.

Legal counsel in both Italy and London has been engaged, and further action will be taken. I strongly advise against using this company due to the significant loss of time, money, and effort involved.

Loss:
$219
Cons:
  • Scam

Preferred solution: Full refund

User's recommendation: Please stay away from this company

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Laura G Fbj

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Cancel order

Contains 1 confidential file for company representatives

I don't want the boots. I am having trouble with my bone spur. It doesn't make sense to order boots while I may need surgery.

Preferred solution: Full refund

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Olson Wkk

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Checking on my order

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AI Highlights
  • - Girotti support hasn’t resolved the issue.
  • - The upper differs from the website.
  • - They sent images for comparison but got no positive reply.
Girotti - Checking on my order
Girotti - Checking on my order - Image 2
Girotti - Checking on my order - Image 3
Girotti - Checking on my order - Image 4

Communication from girotti has not resolved my issue with the shoes the upper section of the shoes us clearly very different to what you see in their website I've requested them to be changed but they are unwilling to do that.Ive sent images of the shoes they produced to compare them with their own but still no positive reply.

User's recommendation: Look at alternative companies

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Anonymous

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Cardigan, Wales

Not please with size

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Girotti - Not please with size
Contains 1 confidential file for company representatives

The shoe is too tight i want to return it and i need customer return label to post the shoe back

The customer service is very poor

User's recommendation: They should improve on customer service

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Anonymous
map-marker Kidlington, England

Poor customer service

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I am very disappointed customer service is zero

I placed and other #180724****17724

(Order date: 18 July 2024 10:51:)

And no response from the company

User's recommendation: They need to step up

View full review

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