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Giphy

Giphy

giphy.com
What is your customer experience with Giphy?

Giphy Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

Giphy has 1.0 star rating based on 4 customer reviews. Consumers are mostly dissatisfied. Rating distribution shows 100% unfavorable. Reviews mention billing practices and account access problems.

Key Takeaways for Future Customers

  • Giphy reviews note stuck uploads to Instagram and account deactivation issues.
  • Some users report hacked accounts and urgent refund requests for failed purchases.
  • Pros: stickers are found on Instagram.

Negative Feedback / Risk Areas

  • Frequent customer complaints about poor customer service and slow or missing replies.
  • Billing and refunds problems and a reported high price level.
  • Account recovery and upload failures risk service interruption.

Positive Feedback

Users note that created stickers and GIFs can be discovered on Instagram.

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Media from reviews

Giphy - Refund
Help needed with Giphy Account
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Wes Ybt

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Ahmedabad, Gujarat

My account was hacked please help me to recover

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No call receive??? What is this your job brother??? Please pick my call jldi pik karo muje nhi jeena ok jl

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Garth P Ehd

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Refund

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AI Highlights
  • - Steam card did not work and showed an error message.
  • - The customer tried to refund minutes ago and asks for same-day processing.
Giphy - Refund

I need a refund for the steam card as soon as possible . The steam card didnt work.

He got an error message and it is faculty. I need my money back. I tried to get my refund a few minutes ago. I want the refund today.

My email is garthpoulos1956@***.com and where the steam card went was mch.smith221@***.com. The refund needs to be done today.

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Derwood Bno

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I can't upload my own created GIF to instagram comments

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Tryna upload a home run gif and it wouldnt work so im tryna get somebody to fix it can u please fix it

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Rush Alvarado

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Help needed with Giphy Account

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AI Highlights
  • - Account deactivated; support hasn't replied for over a month.
  • - Reapplying shows error pages and no reply; account had 621 million views.
Help needed with Giphy Account
Updated by user Dec 18, 2023

12 days after my last update.I've put support tickets on their page, asked friends to ask for my account to be reactivated, and sent new support requests.If I reply over a support ticket, that'd be a follow up but instead I get new ticket numbers, so they are willingly trashing everything.

Updated by user Dec 10, 2023

I've got no response after more than a month. I just emailed them again today Dec.

10th. 2023.

I just got an automated email saying which my trouble ticket number is. Now I need them to resolve this.

Updated by user Dec 06, 2023

It's been several days since I put my story here in Pissed Consumer. No reply at all.

But the weird thing is that I've emailed them from my email again and from another email and I got no reply at all from them.In previous tickets they took like 5-7 days to reply but now it's been more than a month.My account with more than 621 Million views is deactivated and I suspect that someone there just decided "let's *** this guy up" and that's it. There's no way they cannot be responding to my tickets.

Original review Dec 03, 2023
My account was deactivated and I've written to support several times. They used to reply fast but now I've been waiting for over a month and I got no reply at all. I already had my account active and somehow when you try to reapply or ask for help, you get error pages and no reply at all.
My account had over 621 Million views and all I upload are pixelart animation.
I've written again to see if this time they read my petition.
Pros:
  • Your stickers are found on instagram
Cons:
  • Bad customer support

Preferred solution: My account back

User's recommendation: sadly, there's no way to use an alternative. But if I could, I would.

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