Tracy G Xrc

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Verified Reviewer
| map-marker Atlanta, Georgia

My heal came off at a funeral

Giorgio Brutini - My heal came off at a funeral
Giorgio Brutini - My heal came off at a funeral - Image 2

These shoes are nice the heels came off if not for that I would have been wearing them all the time . I I got them from friend.

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User's recommendation: Buy them it doesn't take much to look nice

Tracy G Xrc

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Broken bit on new shoe want it repaired

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Giorgio Brutini - Broken bit on new shoe want it repaired
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Shoe heal came apart at a funeral I was embarrassed .but everyone laughed so did I. I just want the heel put back on the shoes snake skin genuine snake..

they are good perfect shoes.

The heel just came off. 478 777 .0702

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Pros:
  • Good fit
Cons:
  • Good fit

User's recommendation: Buy the shoes because they are good shoes everywhere

Keyondre Cpa

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Verified Reviewer
| map-marker Lewisville, Texas

Defective shoes.

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Giorgio Brutini - Defective shoes.
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I was referred to customer service by the store, however, Customer service did not answer. Additionally, the chat line directed me to a Free Trial to get technical support .

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User's recommendation: Run

Paul C Inr

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Verified Reviewer

Poor quality boots

Giorgio Brutini - Poor quality boots
Giorgio Brutini - Poor quality boots - Image 2

Bought these shoes 14 months ago and they are cracking already. Cant seem to get anyone at Giorgio Brutini. I suggest not buying these boots

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Preferred solution: A replacement boots

User's recommendation: Not to buy

Anonymous
map-marker Redding, Connecticut

Trying to contact company

Located customer service phone number and got no answer after many attempts, don't know if the company is still in business or not..

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User's recommendation: Find out if they are still in business

Ricky E Ykd
map-marker Hyattsville, Maryland

To report a defected shoe I bought

Giorgio Brutini - To report a defected shoe I bought
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Giorgio Brutini - To report a defected shoe I bought - Image 3

The phone number was only beeping no voice on the receiving end. I wore my shoe just the first time since I bought and the sole and heel separated from the body of the shoe.

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Loss:
$76

Preferred solution: Let the company propose a solution

Anonymous
map-marker Hyattsville, Maryland

To report a problem with their shoe

I have not received a number to call them, if you can help please send me their phone number.I am looking for their telephone number to contact them for their defected shoe.

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User's recommendation: they should have a working phone number for customer service

Roig m

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Verified Reviewer
| map-marker Orlando, Florida

My shoes style no 172243

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On the size off my shoes this thin material is coming apart the shoes is still Brand new this issue had not allow me to wear the shoes. I wish that someone can help me out With this problem.

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Reason of review:
Bad quality

Preferred solution: Let the company propose a solution

Igor K Utt

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Verified Reviewer

Great disappointment

Giorgio Brutini - Great disappointment
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Purchased this model, Vick DK natural, at Steinmart department store in Cupertino, CA back in May of '18 and wore it five or six times until it literally fell apart in October. Just never had time to write a review (I'm running a transportation company) but have had it on my mind as I believe that $70 shoes should serve a little longer than that.

From attached photos you can see that the shoes were hardly worn.

I'll write directly to the company in order to either seek for some form of monetary reimbursement, whether it's a check or store credit, or possible replacement. It's been a while though and I'm afraid I won't find the original receipt but I'll take my chances anyway.

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Loss:
$76
Reason of review:
Damaged or defective

Preferred solution: Let the company propose a solution

Earl W Avw

Poor quality of shoes

As to a prior conversation with one of your representatives concerning my complaint, I mailed a certified envelope with pictures of recently purchased Brutini shoes,which I never received conformation. As a buyer of Brutini's for decades, I am appalled at the quality, new shoes that I ordered had the soles and heels falling off plus other problems which were noted and included with my photos.Your organization never offered a courtesy response and your " Terms of Service" inclusion appears to discourage complaints.

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Loss:
$500
Reason of review:
Bad quality

Preferred solution: Full refund

winfield t
map-marker Nashua, New Hampshire

66014 Boot in tan 10W

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I'm looking at Giorgio Brutini Men's 66014 Boot in tan on Amazon.com but they don't have it in my size.

Do you have this boot in size 10W at your warehouse?

If you do could I please order them from you?

I have ordered the black boots from Amazon.com I really like them and would like the tan boots if you have them.

I have no complaints with Giorgio Brutini Company or with Amazon.com, I'm just trying to find out if you folks can get me the tan boots.

Please respond to winfieldthurlow1@***.net.

Thank You,

Winfield Thurlow P.S. like I said, I have no complaints, I would just like to order the tan boots from you if I can in a 10W size.

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Pros:
  • I like the shoes
Cons:
  • You did not have my size on amazon for the tan boots
Reason of review:
Fair pricing

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