Skip to content
Giorgio Brutini

Giorgio Brutini

www.giorgiobrutini.com
What is your customer experience with Giorgio Brutini?

Giorgio Brutini Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

Giorgio Brutini has a 3.7 star rating from 4 reviews with mostly neutral sentiment; reviewers praise fit and style but report recurring defects and contact issues.

Key Takeaways for Future Customers

  • Check Giorgio Brutini reviews for durability before buying and confirm available sizes.
  • Expect medium price point and review Exchange, Refund and Cancellation Policy for refunds or replacements.

Negative Feedback / Risk Areas

  • Frequent reports of heels and soles separating.
  • Multiple Giorgio Brutini customer complaints about unresponsive customer service and unanswered phone lines.

Positive Feedback

Customers note a good fit and attractive shoes; some recommend buying when size and quality meet expectations.

View full overview ›

Media from reviews

Giorgio Brutini - My heal came off at a funeral
Giorgio Brutini - Broken bit on new shoe want it repairedGiorgio Brutini - Defective shoes.Giorgio Brutini - Defective shoes. - Image 2Giorgio Brutini - Defective shoes. - Image 3Giorgio Brutini - Poor quality bootsGiorgio Brutini - Poor quality boots - Image 2
View all media ›

Turn one complaint into a collective action

PC collective complaint

A Collective Complaint helps you unite consumers dealing with the same issue, such as wrong charges, unexpected fees, damaged items, or misleading promises. It goes beyond a single review by growing stronger with every signature, making it harder to ignore. Once you reach 20 supporters, we’ll send it to the company to encourage a response.

Start Collective Complaint
Show reviews that mention
shoes customer service customer service heal boots quality business phone attempts
Filter review
Sort by
Tracy G Xrc

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

My heal came off at a funeral

Giorgio Brutini - My heal came off at a funeral
Contains 1 confidential file for company representatives

These shoes are nice the heels came off if not for that I would have been wearing them all the time . I I got them from friend.

User's recommendation: Buy them it doesn't take much to look nice

View full review
Tracy G Xrc

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Broken bit on new shoe want it repaired

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - The heel came off at a funeral.
  • - I want the heel reattached; the shoes are genuine snake skin.
  • - I was embarrassed and others laughed.
Giorgio Brutini - Broken bit on new shoe want it repaired
Contains 3 confidential files for company representatives

Shoe heal came apart at a funeral I was embarrassed .but everyone laughed so did I. I just want the heel put back on the shoes snake skin genuine snake..

they are good perfect shoes.

The heel just came off. 478 777 .0702

Pros:
  • Good fit
Cons:
  • Good fit

User's recommendation: Buy the shoes because they are good shoes everywhere

View full review
Keyondre Cpa

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Defective shoes.

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Giorgio Brutini - Defective shoes.
Giorgio Brutini - Defective shoes. - Image 2
Giorgio Brutini - Defective shoes. - Image 3

I was referred to customer service by the store, however, Customer service did not answer. Additionally, the chat line directed me to a Free Trial to get technical support .

User's recommendation: Run

View full review
Paul C Inr

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Poor quality boots

Giorgio Brutini - Poor quality boots
Giorgio Brutini - Poor quality boots - Image 2

Bought these shoes 14 months ago and they are cracking already. Cant seem to get anyone at Giorgio Brutini. I suggest not buying these boots

Preferred solution: A replacement boots

User's recommendation: Not to buy

View full review
Anonymous
map-marker Redding, Connecticut

Trying to contact company

Located customer service phone number and got no answer after many attempts, don't know if the company is still in business or not..

User's recommendation: Find out if they are still in business

View full review
Ricky E Ykd

To report a defected shoe I bought

Giorgio Brutini - To report a defected shoe I bought
Giorgio Brutini - To report a defected shoe I bought - Image 2
Giorgio Brutini - To report a defected shoe I bought - Image 3

The phone number was only beeping no voice on the receiving end. I wore my shoe just the first time since I bought and the sole and heel separated from the body of the shoe.

Loss:
$76

Preferred solution: Let the company propose a solution

View full review
Anonymous
map-marker Hyattsville, Maryland

To report a problem with their shoe

I have not received a number to call them, if you can help please send me their phone number.I am looking for their telephone number to contact them for their defected shoe.

User's recommendation: they should have a working phone number for customer service

View full review
Roig m

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

My shoes style no 172243

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

On the size off my shoes this thin material is coming apart the shoes is still Brand new this issue had not allow me to wear the shoes. I wish that someone can help me out With this problem.

Reason of review:
Bad quality

Preferred solution: Let the company propose a solution

View full review
Igor K Utt

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Great disappointment

AI Highlights
  • - I bought Vick DK natural at Steinmart in Cupertino, May 2018.
  • - The shoes were worn five or six times and fell apart in October.

Purchased this model, Vick DK natural, at Steinmart department store in Cupertino, CA back in May of '18 and wore it five or six times until it literally fell apart in October. Just never had time to write a review (I'm running a transportation company) but have had it on my mind as I believe that $70 shoes should serve a little longer than that.

From attached photos you can see that the shoes were hardly worn.

I'll write directly to the company in order to either seek for some form of monetary reimbursement, whether it's a check or store credit, or possible replacement. It's been a while though and I'm afraid I won't find the original receipt but I'll take my chances anyway.

Loss:
$76
Reason of review:
Damaged or defective

Preferred solution: Let the company propose a solution

View full review
Earl W Avw

Poor quality of shoes

AI Highlights
  • - Mailed certified envelope with photos of Brutini shoes; no confirmation.
  • - Shoes arrived with soles and heels falling off; problems noted with photos.

As to a prior conversation with one of your representatives concerning my complaint, I mailed a certified envelope with pictures of recently purchased Brutini shoes,which I never received conformation. As a buyer of Brutini's for decades, I am appalled at the quality, new shoes that I ordered had the soles and heels falling off plus other problems which were noted and included with my photos.Your organization never offered a courtesy response and your " Terms of Service" inclusion appears to discourage complaints.

Loss:
$500
Reason of review:
Bad quality

Preferred solution: Full refund

View full review
winfield t

66014 Boot in tan 10W

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - Wants Giorgio Brutini 66014 tan boot in size 10W.
  • - Would order tan in 10W if available; has black boots from Amazon; requests a response.

I'm looking at Giorgio Brutini Men's 66014 Boot in tan on Amazon.com but they don't have it in my size.

Do you have this boot in size 10W at your warehouse?

If you do could I please order them from you?

I have ordered the black boots from Amazon.com I really like them and would like the tan boots if you have them.

I have no complaints with Giorgio Brutini Company or with Amazon.com, I'm just trying to find out if you folks can get me the tan boots.

Please respond to winfieldthurlow1@***.net.

Thank You,

Winfield Thurlow P.S. like I said, I have no complaints, I would just like to order the tan boots from you if I can in a 10W size.

Pros:
  • I like the shoes
Cons:
  • You did not have my size on amazon for the tan boots
Reason of review:
Fair pricing
View full review

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article