
Unclaimed
Giorgio Armani Beauty Reviews
556
CLAIMED LOSSES
3
TOTAL REVIEWS
New Reviewer
My order status
Yall suck. Zero rating I purchased my order in the 16th and today is the 30 and mine you I paid over night shipping and no one seems to know where the *** my package is

ID
Location
Atlanta, Georgia
Loss
$276
Preferred solution
Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerMissing item in order, never solved, horrible customer service
Buying from Armani Beauty Official website is the worst experience I had. I purchased 11 lipsticks from their website for holiday gifts. I got only 10 from two separate packages, but was charged price for 11. I called the customers service and here are the replies that...
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ID
Location
Meridian, Mississippi
Pros
- No pros
Cons
- Find all kinds of excuses to block customers requests
- Not responsive
- Hang up on customers
Loss
$230
Preferred solution
Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerI you must use it, DO NOT ORDER DIRECTLY FROM THEM
I am a long time customer. I have ordered through them as well as through Neiman Marcus. Their customer service policies are appalling! I placed an order Saturday night, Thanksgiving weekend, and after realizing I ordered the wrong shade called immediately to request an order change. They were closed and were to reopen Sunday morning at 10:00 am EST. I called 45 minutes after they opened and requested the change...I was told that customer service cannot make changes to any orders! What? Then I requested a cancellation...they “couldn’t” cancel because it was “being processed”! Finally I said that when I received the order If I returned it, could I get my return shipping credited...you guessed it...”No”. Let’s just add the fact that there are no local stores to return it to!! UPSCALE COMPANY??? ABSOLUTELY UNACCEPTABLE!
ID
Reason of review
Return, Exchange or Cancellation Policy
Loss
$50
Preferred solution
Full refund