New Reviewer

My order status

Yall suck. Zero rating I purchased my order in the 16th and today is the 30 and mine you I paid over night shipping and no one seems to know where the *** my package is Angry
View full review
ID
#3213924 Review #3213924 is a subjective opinion of poster.
Location
Atlanta, Georgia
Loss
$276
Preferred solution
Deliver product or service ordered

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer
Buying from Armani Beauty Official website is the worst experience I had. I purchased 11 lipsticks from their website for holiday gifts. I got only 10 from two separate packages, but was charged price for 11. I called the customers service and here are the replies that...
View full review
View full review
ID
#3117290 Review #3117290 is a subjective opinion of poster.
Location
Meridian, Mississippi
Pros
  • No pros
Cons
  • Not responsive
  • Long waiting
  • Do not want to solve problem at all
Loss
$230
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

I you must use it, DO NOT ORDER DIRECTLY FROM THEM

I am a long time customer. I have ordered through them as well as through Neiman Marcus. Their customer service policies are appalling! I placed an order Saturday night, Thanksgiving weekend, and after realizing I ordered the wrong shade called immediately to request an order change. They were closed and were to reopen Sunday morning at 10:00 am EST. I called 45 minutes after they opened and requested the change...I was told that customer service cannot make changes to any orders! What? Then I requested a cancellation...they “couldn’t” cancel because it was “being processed”! Finally I said that when I received the order If I returned it, could I get my return shipping credited...you guessed it...”No”. Let’s just add the fact that there are no local stores to return it to!! UPSCALE COMPANY??? ABSOLUTELY UNACCEPTABLE!
View full review
ID
#1720029 Review #1720029 is a subjective opinion of poster.
Service
Giorgio Armani Beauty Customer Care
Reason of review
Return, Exchange or Cancellation Policy
Loss
$50
Preferred solution
Full refund

Brands Related to Giorgio Armani Beauty

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content

For more information read Blog article