Ginger Software
Ginger Software Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Ginger Software reviews show a 2.3 star rating from 4 customer reviews and consumers are mostly dissatisfied; rating distribution is 100% unfavorable.
Key Takeaways for Future Customers
- Good website and helpful grammar checking tool for documents.
- Price level reported as high; education package and membership payments can be complex.
- Prefer alternative payment methods if Visa card email differs from student account.
Negative Feedback / Risk Areas
- Poor customer service and hard to reach support.
- Customer complaints about refunds and unexpected billing charges.
- Difficulty canceling subscriptions and resolving payment disputes.
Positive Feedback
Users find the software helpful for checking grammar and the website usable.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Ginger Software reviews show a 2.3 star rating from 4 customer reviews and consumers are mostly dissatisfied; rating distribution is 100% unfavorable.
Key Takeaways for Future Customers
- Good website and helpful grammar checking tool for documents.
- Price level reported as high; education package and membership payments can be complex.
- Prefer alternative payment methods if Visa card email differs from student account.
Negative Feedback / Risk Areas
- Poor customer service and hard to reach support.
- Customer complaints about refunds and unexpected billing charges.
- Difficulty canceling subscriptions and resolving payment disputes.
Positive Feedback
Users find the software helpful for checking grammar and the website usable.
Media from reviews
Turn one complaint into a collective action
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Nairobi, Nairobi County
Kindly upgrade my subscription to...
- - Robert Omondi requests an upgrade to Premium.
- - Payment via Visa on 11/4/2026; card ending 640392; code UDBE80M090.
Kindly upgrade my subscription to premium. I have paid via Visa card.
My name is Robert Omondi. My card number is 4987 05** **64 0392. My student email is omondi2015@***.uonbi.ac.ke. My personal email is robertomondi2015@***.com.
Date of payment was on 11/4/2026 around mid dayEast Africa Standard Time. Check this code also UDBE80M090.
- It is agood software especial for checking grammer in adocument
- Payment via visa should be streamlined
Preferred solution: Deliver product or service ordered
User's recommendation: Education package is complex especial if you university student email is not the email used in your VISA card. Avoid using Visa card if it is different. if you can use another payment option
Banning, California
Pain in the ? to cancel service
- - There is no customer service to call.
- - I had to block payments with my credit card.
- - Canceling the subscription was difficult.
No customer service to call says it all. I have to call my CC to block payments from them.
I have been trying to do something that should not be a problem: cancelling my subscription.
What an ordeal it is, such a pain in my *** I decided to call my CC and have them blocked. If you do business with a company and they have NO customer service to call, that should be a RED LINE for you to stop and cancel immediately.
User's recommendation: Go somewhere they answer or have a phone
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerThey don't refund your money within the seven days like they stated and you can't contact them and they don't contact you back
Provide better customer service where they are reachable and stick to their refund policy as customers expect them to do.
Preferred solution: Full refund
User's recommendation: Don't use this app ginger software
Problem accessing the service
No immediate live person to talk to for any issues. Even communication via email is very poor. No responses!
- Helpful
- Poor customer service
Preferred solution: Talk to customer service to resolve my issue
User's recommendation: Be cautious!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerRefund my money!
You all took $120 out of my account I would like my refund and my money sent back to my card my account is overdrawn because of you all!!! This is ridiculous! I CANCELLED MY PLAN WITH YOU ALL!
- Good website
- Unexpected cost
Preferred solution: Full refund
User's recommendation: Do not put your card on this company site
Hudson, Florida
Refund
I did not pay for a year but I paid just one month. Also I am not able to copy paste my rephrased one. Also I am not able to use in microsoft word
Hudson, Florida
Refund
Subscription Information:
Next payment date: October 5, 2024
Amount: $ 84.00 / annually. Taxes not included
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